Great example Ruann! It is alarming how many agencies experience the difficulties that come with the fact that a significant number of firstname.lastname@example.org
"*That being said, we asked IC’s how they would handle a missed assignment that is their fault and I would say 50% have said they would make up thevisualcommunicationinterpreting
In situations like this, I have kept in strong communication with the business to see how we can best accommodate with the single interpreter who did email@example.com
It was decided by the membership to dedicate each month to the topics raised in San Antonio at the workshop. Please bring your questions, comments, concerns, observations about these topices.
In order from least to greatest concern:
September, Topic 10. Laws and Regulations
October Topic 9. Business Infrastructure - Accounting support/Legal advice/ Skilled office staff/ Capital
November Topic 8. Scheduling Issues - Traffic/ Midday 1-2 hour assignments/ Last minute jobs/ Inability to fill a job
December Topic 7 Cost of Benefits- Rising costs/ Being competitive/ Travel policies
January 2006 Topic 6. Community Relations - Consumers not understanding our role/Consumers thinking we are too expensive/ Giving back to the community/Advocacy
February Topic 5. Competition from Interpreters - Interpreters don't understand ISM's/ Interpreters' business practices/ Policies: non-compete,
travel, cancellation/ Independent contractors vs. employees
March Topic 4. Money - Salaries/Fees/Rates/Overhead/Clients calling more than one agency/Collections/ Bad debt
April Topic 3. Competition from other Agencies - Stealing employees/ Low
overhead/ Lowballing/ Undercutting/ Unethical competition
May Topic 2. Marketing & Client Service - Contracts/ Bids/ Proposals/
Educational interpreter roles/ Clients recognizing worth/ Exclusive
contracts not honored/ Advertising
June Topic 1 **!!## Recruiting and Staffing - Interpreter shortage- where are they?/ Rising salaries/ Maintaining quality/ Interpreter preference/Interpreters' perception that I.C. is more lucrative than employee/Competing for staff
- Sign Language
- Aug 2, 2005
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