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RE: [hreg] Tara Energy should be renamed "Terror" Energy.

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  • Robert Johnston
    I trust you have contacted PUC? TX attorney general s office too, if you suspect fraud. Robert From: hreg@yahoogroups.com [mailto:hreg@yahoogroups.com] On
    Message 1 of 3 , Jun 3, 2013
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      I trust you have contacted PUC?  TX attorney general’s office too, if you suspect fraud.

       

      Robert

       

       

      From: hreg@yahoogroups.com [mailto:hreg@yahoogroups.com] On Behalf Of J P Malone
      Sent: Monday, June 03, 2013 9:15 AM
      To: hreg@yahoogroups.com
      Subject: [hreg] Tara Energy should be renamed "Terror" Energy.

       

       

      Correction the correct spelling is Tara Energy (not with a “e” as in the first release).  I need to get over my anger before typing an email.  I hope there is not company called “tera”.

       

      From: J P Malone [mailto:jpmalone@...]
      Sent: Monday, June 03, 2013 9:07 AM
      To: 'hreg@yahoogroups.com'
      Subject: Tera Energy should be renamed "Terror" Energy.

       

      I just wanted to alert others to the huge ongoing problems we have had with Tera Energy who we use for our electricity provider.

       

      I have rarely in my long life experienced such an incompetent group of people. 

      Their billing $$ do not add up.  We pay by credit card so we have verification of the amount they charged us, when paid, etc., and we have their confirmation numbers on our payments also, yet they change the numbers after we talk to them.   Their customer service reps are incompetent, untrained or stupid, or all of the above.  They tell you one thing and do another.  They practice “creative accounting”, but will not allow you to speak to a supervisor (hang up on you), nor the head of the accounting department, nor divulge the name or contact info of the CEO.

       

      We have two houses with Tera, plus our daughters house & and a few of friends use them.  All six accounts are having similar problems with Tera.  They cut the electricity off at a friend’s house who had proof of payment.  They send out “notification” of intent to cut off, when bills have already been paid, on several occasions to several of the accounts I am familiar with.

       

      Just thought there maybe others reviewing their electricity provider.  My opinion is that Tera Energy should be allowed to file bankruptcy and stop damaging their industry reputation.

       

      If anyone can recommend a quality provider at reasonable prices I would appreciate it, as we will all be changing at the earliest opportunity.

       

       

       

    • J P Malone
      Thanks Robert for the heads up on where to complain. I have not but will surely be doing so soon. Hope others will also. From: hreg@yahoogroups.com
      Message 2 of 3 , Jun 3, 2013
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        Thanks Robert for the heads up on where to complain.  I have not but will surely be doing so soon.  Hope others will also.

         

        From: hreg@yahoogroups.com [mailto:hreg@yahoogroups.com] On Behalf Of Robert Johnston
        Sent: Monday, June 03, 2013 10:19 AM
        To: hreg@yahoogroups.com
        Subject: RE: [hreg] Tara Energy should be renamed "Terror" Energy.

         

         

        I trust you have contacted PUC?  TX attorney general’s office too, if you suspect fraud.

         

        Robert

         

         

        From: hreg@yahoogroups.com [mailto:hreg@yahoogroups.com] On Behalf Of J P Malone
        Sent: Monday, June 03, 2013 9:15 AM
        To: hreg@yahoogroups.com
        Subject: [hreg] Tara Energy should be renamed "Terror" Energy.

         

         

        Correction the correct spelling is Tara Energy (not with a “e” as in the first release).  I need to get over my anger before typing an email.  I hope there is not company called “tera”.

         

        From: J P Malone [mailto:jpmalone@...]
        Sent: Monday, June 03, 2013 9:07 AM
        To: 'hreg@yahoogroups.com'
        Subject: Tera Energy should be renamed "Terror" Energy.

         

        I just wanted to alert others to the huge ongoing problems we have had with Tera Energy who we use for our electricity provider.

         

        I have rarely in my long life experienced such an incompetent group of people. 

        Their billing $$ do not add up.  We pay by credit card so we have verification of the amount they charged us, when paid, etc., and we have their confirmation numbers on our payments also, yet they change the numbers after we talk to them.   Their customer service reps are incompetent, untrained or stupid, or all of the above.  They tell you one thing and do another.  They practice “creative accounting”, but will not allow you to speak to a supervisor (hang up on you), nor the head of the accounting department, nor divulge the name or contact info of the CEO.

         

        We have two houses with Tera, plus our daughters house & and a few of friends use them.  All six accounts are having similar problems with Tera.  They cut the electricity off at a friend’s house who had proof of payment.  They send out “notification” of intent to cut off, when bills have already been paid, on several occasions to several of the accounts I am familiar with.

         

        Just thought there maybe others reviewing their electricity provider.  My opinion is that Tera Energy should be allowed to file bankruptcy and stop damaging their industry reputation.

         

        If anyone can recommend a quality provider at reasonable prices I would appreciate it, as we will all be changing at the earliest opportunity.

         

         

         

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