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Outstanding Service

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  • Palefrei
    I had occasion to need to swap out my fly on my Hennessy Hammock. First... I don t think I ever got either a timely reply or a reply that wasn t an
    Message 1 of 16 , Jun 28 5:33 AM
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      I had occasion to need to swap out my fly on my Hennessy
      Hammock.

      First... I don't think I ever got either a timely reply or
      a reply that wasn't an automatically generated one from any
      companies online email address. Hennessy answered it the
      same day, with a live person.

      Second... After I mailed the fly, supplying the tracking
      number to them, they cross-shipped the replacement without
      waiting to receive mine.

      Third... They supplied the tracking number to me.

      Very friendly service.
      Cant ask for much more (Except free samples!)
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