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5790Having trouble getting database to download

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  • Fonda Logston
    May 9 6:16 PM
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      We have been on Gscoutmate a while now and just now started having trouble
      getting the database to download, getting the following message:
      There was a problem downloading your file from your FTP Site
      If you were able to successfully ping (reach) your FTP Site, potential causes
      Incorrect FTP Information, Incorrect FTP or data file password or 
      insufficient permissions on the FTP Site.
      We haven't changed anything, other than I did download the latest version of the
      Can you help me? 

      [Non-text portions of this message have been removed]
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