We have been on Gscoutmate a while now and just now started having trouble
getting the database to download, getting the following message:
There was a problem downloading your file from your FTP Site
If you were able to successfully ping (reach) your FTP Site, potential causes
Incorrect FTP Information, Incorrect FTP or data file password or
insufficient permissions on the FTP Site.
We haven't changed anything, other than I did download the latest version of the
Can you help me?
[Non-text portions of this message have been removed]