FW: First Consumer protection Campaign Tools Available
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News from the Campaign for Client Protection in Microfinance
New Tools Help MFIs Assess Client Protection Practices
The Campaign for Client Protection is excited to announce the beta release of two new assessment tools for microfinance institutions. The goal for each is to help MFI staff gain a better understanding of how well their organizations are implementing client protection practices as well as identify areas needing improvement
- Getting Started: Client Protection Questionnaire - This tool is a first step for an MFI as staff begin to investigate their consumer protection practices. Click here to learn more >
- Self Assessment Guide - This tool is in-depth assessment designed to thoroughly assess the client protection performance of an MFI. Click here to learn more >
Give us your valuable feedback on the tools! - The Client Protection Questionnaire and Self Assessment Guide were developed by the Center for Financial Inclusion’s Beyond Codes action research project. Both tools are still in draft form. We invite you to become a beta tester. For more information on the tools or how you can be involved, contact Campaign for Client Protection in Microfinance Director Robin Ratcliffe.
Close to 600 MFI’s, networks, donors, and individuals have endorsed the Campaign and the Six Principles of Client Protection. Latest endorsers include:
- Finamérica, Colombia
- Ameen, Lebanon
- Aqroinvest Credit Union, Azerbaijan
For a complete list of endorsers, please visit the Campaign website.
We always welcome your comments and questions.
Thank you for your continued support of the Campaign!