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Re: [fhctech] Computer Specialist at the FHC

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  • Louis Puster
    In order to perform these duties much more quickly, about 15 minutes per computer: Prepare by creating a second partition on each computer big enough to hold
    Message 1 of 17 , Aug 1, 2004
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      In order to perform these duties much more quickly, about 15 minutes per computer:
       
      Prepare by creating a second partition on each computer big enough to hold an image of the C: drive.  After you have updated, scanned, defraged, etc. the C: drive, store an image on the D: drive.  I use Power Quest Partition Magic to create the partition without losing any data and Power Quest Drive Image to create/restore images, but Norton Ghost would work just as well.  Symantec now owns Power Quest.
       
      Then, each week:
       
      1. Restore C: drive from its image on the D: drive, which returns it to a known state.  At this point it is scanned, defraged, temp files removed, etc. in less than 10 minutes.
       
      2. Update virus definition files and spyware definition files.  No need to scan because the image is known to be clean.
       
      This incorporates the monthly activities in your weekly chore.  When a computer starts acting strangely, don't spend much time debugging it.  Just perform steps 1 and 2 above.  If you store a copy of the images somewhere else, you can replace a failed hard drive very easily.
       
      Louis.
      Knoxville TN FHC

      *********** REPLY SEPARATOR ***********

      On 7/30/2004 at 8:46 PM Ronald Frye wrote:
      Larry, and FHC Tech Specialists...

      In answer to your query (below)... Every Friday we are closed, in order that
      I can perform my technical duties on our eight, networked computers in peace
      and quiet. I find that once a week is about right for me at the Danville
      California FHC.

      Every week I do the following...

      1.) Download and update the latest virus definition files (Command AV) for
      every computer.
      2.) Perform a virus scan on every computer.
      3.) Download and update the spyware definition files (Spybot Search &
      Destroy) for every computer.
      4.) Perform a spyware scan on every computer.
      5.) Check to see if every computer is capable of successfully logging on to
      our subscription websites: Ancestry.com, Genealogy.com, Ellis Island.com,
      etc.

      On the first Friday of each month, not only do I do all the above, but also
      include...

      6.) Remove from every computer's hard disk temporary and patron files.
      7.) Scan every hard disk for errors.
      8.) Defragment every hard disk.

      Since I've kept to this schedule, we have experienced few, if any, problems.
      Once in a while I'll get a call from a desperate staff member asking me to
      come right over to solve a problem. Since I only live 12 miles away, I hop
      on over. Any excuse will do to get out on the ol' motorcycle!

      Hope this helps.

      Sincerely,

      Ronald W. Frye
      Danville California FHC Computer Specialist
    • Russell Houlton
      ... to scan because the image is known to be clean.
      Message 2 of 17 , Aug 1, 2004
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        >>> 2. Update virus definition files and spyware definition files.  No need to scan because the image is known to be clean. <<<

         

        While it’s true that it hasn’t been “exposed” to usage like the main partition, viruses don’t limit themselves to just the C drive.  If the other drive is at all visible, it can infect it.  Also it might have been a virus that wasn’t detected until the new update.

      • Larry Jackson
        I have been terribly remiss in responding, but wanted you to know that I appreciated your inputs to my question on managing the FHC computers. There were many
        Message 3 of 17 , Aug 15, 2004
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          I have been terribly remiss in responding, but wanted
          you to know that I appreciated your inputs to my
          question on managing the FHC computers. There
          were many excellent suggestions here on the list,
          and I also received a few off-line as well that have
          been helpful.

          I will have more questions, of course, as we actually
          try to put the center on-line using the newly installed
          wireless network.

          Thanks,

          Larry Jackson



          ________________________________________________________________
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        • Russell Houlton
          I d be most interested in the details of this wireless network. ... From: sentto-332474-7209-1092584555-R_Houlton=compuserve.com@returns.groups.yahoo. com
          Message 4 of 17 , Aug 15, 2004
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            I'd be most interested in the details of this wireless network.


            -----Original Message-----
            From:
            sentto-332474-7209-1092584555-R_Houlton=compuserve.com@....
            com
            [mailto:sentto-332474-7209-1092584555-R_Houlton=compuserve.com@...
            s.yahoo.com] On Behalf Of Larry Jackson
            Sent: Sunday, August 15, 2004 6:41 AM
            To: fhctech@yahoogroups.com
            Subject: [fhctech] Re: Computer Specialist at the FHC


            I have been terribly remiss in responding, but wanted you to know that I
            appreciated your inputs to my question on managing the FHC computers. There
            were many excellent suggestions here on the list, and I also received a few
            off-line as well that have been helpful.

            I will have more questions, of course, as we actually try to put the center
            on-line using the newly installed wireless network.

            Thanks,

            Larry Jackson
          • Larry Jackson
            Russell Houlton: I d be most interested in the details of this wireless network. _______________ So would we, but Facilities Management hasn t told us about it
            Message 5 of 17 , Aug 15, 2004
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              Russell Houlton:

              I'd be most interested in the details of this wireless
              network.

              _______________

              So would we, but Facilities Management hasn't told us
              about it yet, so we don't know it is there. [grin]

              Actually, in the two buildings in our stake where there
              is a Family History Center, FM put in a wireless network
              and arranged for ISDN service. They didn't tell anyone
              about it, the installation process would make a great
              Larry, Curly, and Moe episode, and nothing works yet,
              because of the left hand not knowing what the right hand
              is doing. You know. The usual stuff.

              But we had a fellow smart enough in one of our centers
              to get the machines online, and we think all the parts
              are there to get the other center online. We'll know in
              a short while.

              But that's all I don't know about it. I thought FM had
              the instructions to set this up for every FHC. Was I
              not reading about this here, but on another list?

              Larry Jackson



              ________________________________________________________________
              The best thing to hit the Internet in years - Juno SpeedBand!
              Surf the Web up to FIVE TIMES FASTER!
              Only $14.95/ month - visit www.juno.com to sign up today!
            • Russell Houlton
              ... not reading about this here, but on another list?
              Message 6 of 17 , Aug 16, 2004
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                >>> arranged for ISDN service <<<

                $$$ I suppose DSL or cable wasn't available.


                >>> I thought FM had the instructions to set this up for every FHC. Was I
                not reading about this here, but on another list? <<<

                Yes, but the rumor was they were staring with centers with no access, then
                centers with dial-up access and then the ones with existing broadband last.

                Something about the last shall be first and the first shall be last I guess.
              • Larry Jackson
                ... this up for every FHC. Was I not reading about this here, but on another list?
                Message 7 of 17 , Aug 16, 2004
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                  Russell Houlton:

                  >>> arranged for ISDN service <<<

                  $$$ I suppose DSL or cable wasn't available.

                  >>> I thought FM had the instructions to set
                  this up for every FHC. Was I not reading about
                  this here, but on another list? <<<

                  Yes, but the rumor was they were staring with
                  centers with no access,

                  Something about the last shall be first and the
                  first shall be last I guess.

                  _______________

                  We got DSL. I didn't know what that was until
                  I talked with the right person this morning.
                  We used to use ISDN at the radio station, and
                  I didn't know about DSL. I really am out of
                  the loop.

                  We didn't get the DSL modem. It got sent to
                  the Church and no one was there, so it got
                  sent back. As soon as we track that piece
                  down, we should be good to go.

                  And yes, we were one of the nearly no access
                  centers. The modem to dialup and order films
                  didn't work half the time, because of the
                  phone line. The clerks have the same problem
                  every Sunday, as well. Our phone company is
                  not responsive, but the physical plan is to
                  old and bad that no one else wants to take
                  it on, either.

                  Ah, technology. This DSL stuff looks good
                  and I hear it works better than ISDN. I
                  thought ISDN was the only thing available
                  between hard wire and cable.

                  I have a lot of catching up to do.

                  Larry Jackson



                  ________________________________________________________________
                  The best thing to hit the Internet in years - Juno SpeedBand!
                  Surf the Web up to FIVE TIMES FASTER!
                  Only $14.95/ month - visit www.juno.com to sign up today!
                • Larry Jackson
                  Can t type, either. I said: ... the physical plan is to old and bad ... I should have said: ... the physical plant is too old and bad ... That s the copper
                  Message 8 of 17 , Aug 16, 2004
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                    Can't type, either.

                    I said:
                    ... the physical plan is to old and bad ...

                    I should have said:
                    ... the physical plant is too old and bad ...

                    That's the copper phone wires. They probably
                    call it something else nowadays, too.

                    Larry Jackson



                    ________________________________________________________________
                    The best thing to hit the Internet in years - Juno SpeedBand!
                    Surf the Web up to FIVE TIMES FASTER!
                    Only $14.95/ month - visit www.juno.com to sign up today!
                  • Russell Houlton
                    The nice thing about DSL is there is no need to run more wires to the building. The DSL shares the same copper pair as the voice phone line. So in my case
                    Message 9 of 17 , Aug 16, 2004
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                      The nice thing about DSL is there is no need to run more wires to the
                      building. The DSL shares the same copper pair as the voice phone line. So
                      in my case the FHC phone line does double duty. The only thing to watch for
                      is that all phones except the DSL modem must have a DLS filter on them.
                      This includes the dial-up modems. Another advantage of DSL is it's price.
                      I'm only paying $30/month for it in my home. Road Runner (cable modem)
                      wants $45.

                      DSL's only failing is that it's only available if you're within a certain
                      distance from the DSLAM.

                      IDSN is still around but for some reason is ridiculously expensive. But I
                      think it may have a longer range.
                    • mdrdlee
                      ISDN Integrated Services Digital Network. digital WAN services in 64K increments. This technology uses two voice channels (B Channels)and one signal (D
                      Message 10 of 17 , Aug 16, 2004
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                        ISDN Integrated Services Digital Network.

                        digital WAN services in 64K increments.
                        This technology uses two voice channels (B Channels)and one signal (D
                        Channel) for a max of 128K It is possible with some vendors to get
                        144K if they use the D channel for data. Covad is one of these
                        vendors. The max distance is for this 18,000 feet. Longer than
                        ADSL. The performance of IDSL is not as good as ADSL because of the
                        2B+D channels on IDSL, whereas ADSL does not use the Bearer (B)
                        channels, and not as reliable because of the distance that is
                        involved. The cost is higher for two reasons. (1)more copper
                        provisioned by the LEC (2) and you can't share this circuit with a
                        voice line. I have used IDSL at work extensively. Use ADSL or
                        cable if possible.


                        Mike Lee
                        Mesa, AZ


                        --- In fhctech@yahoogroups.com, "Russell Houlton" <R_Houlton@c...>
                        wrote:
                        > The nice thing about DSL is there is no need to run more wires to
                        the
                        > building. The DSL shares the same copper pair as the voice phone
                        line. So
                        > in my case the FHC phone line does double duty. The only thing to
                        watch for
                        > is that all phones except the DSL modem must have a DLS filter on
                        them.
                        > This includes the dial-up modems. Another advantage of DSL is it's
                        price.
                        > I'm only paying $30/month for it in my home. Road Runner (cable
                        modem)
                        > wants $45.
                        >
                        > DSL's only failing is that it's only available if you're within a
                        certain
                        > distance from the DSLAM.
                        >
                        > IDSN is still around but for some reason is ridiculously
                        expensive. But I
                        > think it may have a longer range.
                      • Russell Houlton
                        ... Channel) for a max of 128K It is possible with some vendors to get 144K if they use the D channel for data.
                        Message 11 of 17 , Aug 17, 2004
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                          >>> This technology uses two voice channels (B Channels)and one signal (D
                          Channel) for a max of 128K It is possible with some vendors to get 144K if
                          they use the D channel for data. <<<

                          That's a slow download speed by DSL standards. DSL in my area is 768 Kbps
                          download. I'm not sure what the upload speed is. Right now Verizon must be
                          playing with my connection because the speed tests are showing 1254 kbps
                          down and 373 kbps up.
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