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RE: [fhctech] Very Slow Running Computers and Bandwidth

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  • Dana Repouille
    I would suggest you replace the DSL modem with a new model. I had the same problem with one of my wards. The DSL modem kept dropping the connection. When I
    Message 1 of 11 , Jun 19, 2013
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      I would suggest you replace the DSL modem with a new model. I had the same problem with one of my wards. The DSL modem kept dropping the connection. When I called the ISP, they said they could see the problem in their logs. They sent us a new DSL modem, which worked much better. I also asked them to upgrade the download speed to 6 MB, which only cost $5 more per month.

      I had to make sure the DSL modem was "provisioned" or configured for the speed we were paying for. When we received the new DSL modem, it was provisioned for 1 MB service, but we were paying for 3 MB service.

      I had to work closely with my FM office, since they had to add me as one of the people authorized to request changes from the ISP. I am the stake clerk, so I review the bill each month. Normally, the FM pays internet bills. However, Windstream won't allow us to split the telephone bill from the DSL bill, so my stake pays the whole thing.

      Dana in Council Bluffs

    • Russell Hltn
      I suggest you contact the stake technology specialist. The network and the computers both fall under his domain. More so the network since it s likely used
      Message 2 of 11 , Jun 19, 2013
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        I suggest you contact the stake technology specialist.  The network and the computers both fall under his domain.  More so the network since it's likely used by the rest of the building.  I know some FHCs have problems getting help from the STS.  If that's the case then the director needs to have a little chat with the stake president about responsibilities.  Network connections have ceased to be "the FHC network" a few years now.

        Yes, speed problems could well be a bad modem.  You also could be running out of IP addresses.


        On Tue, Jun 18, 2013 at 7:27 PM, E Marleena Alkire <emalkire@...> wrote:


        We have three computers in our center two of which are very slow.

      • Dana Repouille
        By the end of the year, all units should be using a Cisco 881W firewall. I still have a few units using the old Cisco Pix 501 or the Cisco ASA 5505, by my FM
        Message 3 of 11 , Jun 19, 2013
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          By the end of the year, all units should be using a Cisco 881W firewall. I still have a few units using the old Cisco Pix 501 or the Cisco ASA 5505, by my FM promises me he will replace those by the end of 2013.
           
          Dana
           
        • E Marleena Alkire
          That s good news. I ll let my director know. Thank you. Marleena From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of Dana Repouille
          Message 4 of 11 , Jun 19, 2013
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            That's good news. I'll let my director know. Thank you.

             

             

            Marleena

             

             

            From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of Dana Repouille
            Sent: Wednesday, June 19, 2013 8:27 PM
            To: fhctech@yahoogroups.com
            Subject: RE: [fhctech] Very Slow Running Computers and Bandwidth

             

             

            By the end of the year, all units should be using a Cisco 881W firewall. I still have a few units using the old Cisco Pix 501 or the Cisco ASA 5505, by my FM promises me he will replace those by the end of 2013.

             

            Dana

             

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