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Re: Limited or no connectivity

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  • Kevin
    Gary, Thank you for your comments. Reference the IP address: the Stake Computer Specialist put that address in after checking the other computers.He is so
    Message 1 of 23 , Sep 21, 2011
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      Gary,
      Thank you for your comments.
      Reference the IP address: the Stake Computer Specialist put that address in after checking the other computers.He is so quick at what he does I can't always keep up.
      Regarding connecting to the cisco box (and yes every computer has an ethernet connection)the box is high up on the wall(10Ft) of the Stake Clerks Office and is locked. This computer is a HP D530 and is also used as the server for our "Digger " disks and printer.
      I am considering doing a windows repair to see if that will put things in order.
      Thanks again for your assistance
      Kevin

      --- In fhctech@yahoogroups.com, "Gary Templeman" <gtempleman1@...> wrote:
      >
      > As for # 3, unless you determined what the IP address is for every computer
      > on your system, your change could still be conflicting with some other
      > machine (including network printers). You also need to be sure the address
      > used is within the range assigned to your PIX (or whatever hardware you have
      > as your router assigning IP addresses).
      >
      > As for # 6, somewhere there is a location for your cable/DSL modem. Just
      > about every computer made in the last few years has an ethernet connection
      > on the motherboard. Even if you have to physically move the computer to the
      > modem, or use a long ethernet cable, there is no reason why you should not
      > be able to bypass everything in between for testing purposes.
      >
      > It would be helpful to list the topology of your network, i.e., what is
      > connected to what, and in what sequence.
      >
      > Gary
      >
      > ----- Original Message -----
      > From: "Kevin" <kevnhil@...>
      > To: <fhctech@yahoogroups.com>
      > Sent: Saturday, September 17, 2011 11:29 PM
      > Subject: [fhctech] Re: Limited or no connectivity
      >
      >
      > > Thanks every one for your great thoughts on this problem.
      > > Today is Sunday in Oz so I can't follow up until later in the week.
      > > In relation to your suggestions
      > > 1. Did the google thing from the crook computer. Nothing.
      > > 2. Did an Ipconfig fron a nearby computer and obtainedthe relevant
      > > addresses.
      > > 3.Did a manual input of the IP Address, Subnetmask address,Default gateway
      > > address, Dns Address,and Alternate DNS Address.
      > > WE did a slight modification to the IP address so that it didn't conflict.
      > > 4.The computer indicated that it was connected, but it told very big
      > > fibs.We couldn't get on the net at all.
      > > 5.We pinged the crook computer and it showed 4 packets out and 4 packets
      > > in with a 0% loss.Still would not connect.
      > > 6. We do not have a wired in system only a wireless system. So it may be
      > > difficult to do as suggested there.
      > > 7. I will try the Microsoft suggestion and see what happens.
      > > 8. I have a spare Hard Drive already configured with the Family History
      > > information on it,so if nothing else works we will try that.
      > > Again Thanks for your ideas
      > > Kevin
      > >
      > > --- In fhctech@yahoogroups.com, Dana Repouille <drepouille@> wrote:
      > >>
      > >> 169.xxx.xxx.xxx is the IP you get when you have no external connection.
      > >>
      > >> Dana
      > >>
      > >> -----Original Message-----
      > >> From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf
      > >> Of
      > >> jbmarcum@
      > >> Sent: Saturday, September 17, 2011 1:25 PM
      > >> To: fhctech@yahoogroups.com
      > >> Cc: gtempleman1@
      > >> Subject: Re: [fhctech] Re: Limited or no connectivity
      > >>
      > >> I agree with Gary's response. Also, I have found that even though we may
      > >> have a ethernet hardwire connection to our hubs and then the PIX router,
      > >> the
      > >> IP address is not what it is supposed to be, i.e. ours is 10.246.113.XXX.
      > >> The computer that had problems had an IP address of 169.XXX.XXX.XXX. I
      > >> have
      > >> no clue how it could determine that on its own, but that could be a
      > >> reason
      > >> why it is not seeing the network. If the computer is not on the same
      > >> page
      > >> with the rest, it will not see it. Also, check the IP Configuration and
      > >> make sure that it is set to Automatic config from the router, and that
      > >> you
      > >> have the router's IP address entered for the Gateway. These are
      > >> properties
      > >> listed under the network connection.
      > >>
      > >> Judith Marcum
      > >> Yuma, AZ FHC Computer Specialist
      >
    • simonsen
      I don t know where you are but if you can contact the church and let them fix it remotely. It has worked for me several times. Richard
      Message 2 of 23 , Sep 21, 2011
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        I don't know where you are but if you can contact the church and let them fix it remotely.  It has worked for me several times.
        Richard

        On 9/21/2011 7:17 PM, Kevin wrote:
         

        Gary,
        Thank you for your comments.
        Reference the IP address: the Stake Computer Specialist put that address in after checking the other computers.He is so quick at what he does I can't always keep up.
        Regarding connecting to the cisco box (and yes every computer has an ethernet connection)the box is high up on the wall(10Ft) of the Stake Clerks Office and is locked. This computer is a HP D530 and is also used as the server for our "Digger " disks and printer.
        I am considering doing a windows repair to see if that will put things in order.
        Thanks again for your assistance
        Kevin


      • Kevin
        G Day All, Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier. To let you know what has
        Message 3 of 23 , Sep 25, 2011
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          G'Day All,
          Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
          To let you know what has happened.
          We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
          Many Thanks for all your help
          Regards
          Kevin

          --- In fhctech@yahoogroups.com, simonsen <simonsen@...> wrote:
          >
          > I don't know where you are but if you can contact the church and let
          > them fix it remotely. It has worked for me several times.
          > Richard
          >
          > On 9/21/2011 7:17 PM, Kevin wrote:
          > >
          > > Gary,
          > > Thank you for your comments.
          > > Reference the IP address: the Stake Computer Specialist put that
          > > address in after checking the other computers.He is so quick at what
          > > he does I can't always keep up.
          > > Regarding connecting to the cisco box (and yes every computer has an
          > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
          > > Clerks Office and is locked. This computer is a HP D530 and is also
          > > used as the server for our "Digger " disks and printer.
          > > I am considering doing a windows repair to see if that will put things
          > > in order.
          > > Thanks again for your assistance
          > > Kevin
          > >
          >
        • Kevin
          G Day all, Finally an outcome. Re Imaged the computer and everything is working properly once more. Another small but annoying problem has arisen in that the
          Message 4 of 23 , Oct 4, 2011
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            G'Day all,
            Finally an outcome. Re Imaged the computer and everything is working properly once more.
            Another small but annoying problem has arisen in that the FHC Portal site doesn't always work in "patron".
            It always works in "administrator" permissions have been checked and appear to be ok.
            The "patron" account has a "limited" account, and there is no provision to make it a "power user" account.
            The FHC portal will work on 3 out of 4 computers every one is set up the same.
            Has any one a clue to solving this.

            Kevin



            --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
            >
            > G'Day All,
            > Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
            > To let you know what has happened.
            > We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
            > Many Thanks for all your help
            > Regards
            > Kevin
            >
            > --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
            > >
            > > I don't know where you are but if you can contact the church and let
            > > them fix it remotely. It has worked for me several times.
            > > Richard
            > >
            > > On 9/21/2011 7:17 PM, Kevin wrote:
            > > >
            > > > Gary,
            > > > Thank you for your comments.
            > > > Reference the IP address: the Stake Computer Specialist put that
            > > > address in after checking the other computers.He is so quick at what
            > > > he does I can't always keep up.
            > > > Regarding connecting to the cisco box (and yes every computer has an
            > > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
            > > > Clerks Office and is locked. This computer is a HP D530 and is also
            > > > used as the server for our "Digger " disks and printer.
            > > > I am considering doing a windows repair to see if that will put things
            > > > in order.
            > > > Thanks again for your assistance
            > > > Kevin
            > > >
            > >
            >
          • John M. Shaw
            Try giving the patron account admin... Then rerun the certificate.. as patron... Then put patron back as a limited user ... properly once more. ... doesn t
            Message 5 of 23 , Oct 4, 2011
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              Try giving the patron account admin... Then rerun the certificate.. as patron...  Then put patron back as a limited user

              On Oct 4, 2011 9:16 PM, "Kevin" <kevnhil@...> wrote:
              > G'Day all,
              > Finally an outcome. Re Imaged the computer and everything is working properly once more.
              > Another small but annoying problem has arisen in that the FHC Portal site doesn't always work in "patron".
              > It always works in "administrator" permissions have been checked and appear to be ok.
              > The "patron" account has a "limited" account, and there is no provision to make it a "power user" account.
              > The FHC portal will work on 3 out of 4 computers every one is set up the same.
              > Has any one a clue to solving this.
              >
              > Kevin
              >
              >
              >
              > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
              >>
              >> G'Day All,
              >> Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
              >> To let you know what has happened.
              >> We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
              >> Many Thanks for all your help
              >> Regards
              >> Kevin
              >>
              >> --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
              >> >
              >> > I don't know where you are but if you can contact the church and let
              >> > them fix it remotely. It has worked for me several times.
              >> > Richard
              >> >
              >> > On 9/21/2011 7:17 PM, Kevin wrote:
              >> > >
              >> > > Gary,
              >> > > Thank you for your comments.
              >> > > Reference the IP address: the Stake Computer Specialist put that
              >> > > address in after checking the other computers.He is so quick at what
              >> > > he does I can't always keep up.
              >> > > Regarding connecting to the cisco box (and yes every computer has an
              >> > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
              >> > > Clerks Office and is locked. This computer is a HP D530 and is also
              >> > > used as the server for our "Digger " disks and printer.
              >> > > I am considering doing a windows repair to see if that will put things
              >> > > in order.
              >> > > Thanks again for your assistance
              >> > > Kevin
              >> > >
              >> >
              >>
              >
              >
            • Gary Templeman
              Even better, make the Patron user an administrator but also install DeepFreeze. Then you can leave the Patron as an administrator without worry, and temporary
              Message 6 of 23 , Oct 5, 2011
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                Even better, make the Patron user an administrator but also install DeepFreeze. Then you can leave the Patron as an administrator without worry, and temporary installs that might need admin level will function (until reboot).
                 
                Gary Templeman
                ----- Original Message -----
                Sent: Tuesday, October 04, 2011 7:58 PM
                Subject: Re: [fhctech] Re: Limited or no connectivity

                Try giving the patron account admin... Then rerun the certificate.. as patron...  Then put patron back as a limited user

                On Oct 4, 2011 9:16 PM, "Kevin" <kevnhil@...> wrote:
                > G'Day all,
                > Finally an outcome. Re Imaged the computer and everything is working properly once more.
                > Another small but annoying problem has arisen in that the FHC Portal site doesn't always work in "patron".
                > It always works in "administrator" permissions have been checked and appear to be ok.
                > The "patron" account has a "limited" account, and there is no provision to make it a "power user" account.
                > The FHC portal will work on 3 out of 4 computers every one is set up the same.
                > Has any one a clue to solving this.
                >
                > Kevin
                >
                >
                >
                > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
                >>
                >> G'Day All,
                >> Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
                >> To let you know what has happened.
                >> We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
                >> Many Thanks for all your help
                >> Regards
                >> Kevin
                >>
                >> --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
                >> >
                >> > I don't know where you are but if you can contact the church and let
                >> > them fix it remotely. It has worked for me several times.
                >> > Richard
                >> >
                >> > On 9/21/2011 7:17 PM, Kevin wrote:
                >> > >
                >> > > Gary,
                >> > > Thank you for your comments.
                >> > > Reference the IP address: the Stake Computer Specialist put that
                >> > > address in after checking the other computers.He is so quick at what
                >> > > he does I can't always keep up.
                >> > > Regarding connecting to the cisco box (and yes every computer has an
                >> > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
                >> > > Clerks Office and is locked. This computer is a HP D530 and is also
                >> > > used as the server for our "Digger " disks and printer.
                >> > > I am considering doing a windows repair to see if that will put things
                >> > > in order.
                >> > > Thanks again for your assistance
                >> > > Kevin
                >> > >
                >> >
                >>
                >
                >
              • Kevin
                John, Many thanks, this worked perfectly. Regards Kevin
                Message 7 of 23 , Oct 10, 2011
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                  John,
                  Many thanks, this worked perfectly.
                  Regards
                  Kevin

                  --- In fhctech@yahoogroups.com, "John M. Shaw" <zionssuburb@...> wrote:
                  >
                  > Try giving the patron account admin... Then rerun the certificate.. as
                  > patron... Then put patron back as a limited user
                  > On Oct 4, 2011 9:16 PM, "Kevin" <kevnhil@...> wrote:
                  > > G'Day all,
                  > > Finally an outcome. Re Imaged the computer and everything is working
                  > properly once more.
                  > > Another small but annoying problem has arisen in that the FHC Portal site
                  > doesn't always work in "patron".
                  > > It always works in "administrator" permissions have been checked and
                  > appear to be ok.
                  > > The "patron" account has a "limited" account, and there is no provision to
                  > make it a "power user" account.
                  > > The FHC portal will work on 3 out of 4 computers every one is set up the
                  > same.
                  > > Has any one a clue to solving this.
                  > >
                  > > Kevin
                  > >
                  > >
                  > >
                  > > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@> wrote:
                  > >>
                  > >> G'Day All,
                  > >> Thanks for all yourgreat assistance. Australia is a long way away but
                  > this group makes solving problems so much easier.
                  > >> To let you know what has happened.
                  > >> We took a newer computer and put it in the place of the one not working
                  > on the net, and connected it up the same. It worked immediately. We conected
                  > the bad computer into another system and still had the same problem. So we
                  > left the newer computer hooked up and working.(Yay!!) and we will reimage
                  > the old one to see if it comes good.
                  > >> Many Thanks for all your help
                  > >> Regards
                  > >> Kevin
                  > >>
                  > >> --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
                  > >> >
                  > >> > I don't know where you are but if you can contact the church and let
                  > >> > them fix it remotely. It has worked for me several times.
                  > >> > Richard
                  > >> >
                  > >> > On 9/21/2011 7:17 PM, Kevin wrote:
                  > >> > >
                  > >> > > Gary,
                  > >> > > Thank you for your comments.
                  > >> > > Reference the IP address: the Stake Computer Specialist put that
                  > >> > > address in after checking the other computers.He is so quick at what
                  > >> > > he does I can't always keep up.
                  > >> > > Regarding connecting to the cisco box (and yes every computer has an
                  > >> > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
                  >
                  > >> > > Clerks Office and is locked. This computer is a HP D530 and is also
                  > >> > > used as the server for our "Digger " disks and printer.
                  > >> > > I am considering doing a windows repair to see if that will put
                  > things
                  > >> > > in order.
                  > >> > > Thanks again for your assistance
                  > >> > > Kevin
                  > >> > >
                  > >> >
                  > >>
                  > >
                  > >
                  >
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