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Limited or no connectivity

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  • Kevin
    G Day All, We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity. When we go to Status it advises that
    Message 1 of 23 , Sep 14, 2011
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      G'Day All,
      We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
      When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
      The other 4 computers have no problems going onto the system.
      Has any one any clues please?

      Many Thanks
      Kevin
    • Russell Hltn
      What kind of firewall do you have? Do you know how many licenses it s good for? You may have exceeded it s ability.
      Message 2 of 23 , Sep 14, 2011
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        What kind of firewall do you have?  Do you know how many licenses it's good for?  You may have exceeded it's ability.

        On Tue, Sep 13, 2011 at 9:49 PM, Kevin <kevnhil@...> wrote:
        G'Day All,
        We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
        When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
        The other 4 computers have no problems going onto the system.
        Has any one any clues please?

        Many Thanks
        Kevin





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      • Dana Repouille
        Last Sunday after stake conference, the FHC director decided to boot up the computers in the FHC to do a little training. Half of them could not obtain an IP
        Message 3 of 23 , Sep 14, 2011
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          Last Sunday after stake conference, the FHC director decided to boot up the computers in the FHC to do a little training. Half of them could not obtain an IP address. I suspect this was caused by all the members attending conference with their cell phones and iPads trying to connect to the WiFi, which used up all available connections in our ASA router. I rebooted it and all was well.

           

          Dana

           


          From: fhctech@yahoogroups.com [mailto: fhctech@yahoogroups.com ] On Behalf Of Russell Hltn
          Sent: Wednesday, September 14, 2011 3:14 AM
          To: fhctech@yahoogroups.com
          Subject: Re: [fhctech] Limited or no connectivity

           



          What kind of firewall do you have?  Do you know how many licenses it's good for?  You may have exceeded it's ability.

        • emaegf
          The computer in question may have a virus or some other malware and the firewall is not allowing it to hook up to the internet to prevent an attack. Check your
          Message 4 of 23 , Sep 14, 2011
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            The computer in question may have a virus or some other malware and the firewall is not allowing it to hook up to the internet to prevent an attack. Check your security reports on that machine or you can call the help desk and they can chek the report and tell if the machine was hit. Either way you may end up having to reimage the computer to solve the problem.

            Ema



            --- In fhctech@yahoogroups.com, Dana Repouille <drepouille@...> wrote:
            >
            > Last Sunday after stake conference, the FHC director decided to boot up the
            > computers in the FHC to do a little training. Half of them could not obtain
            > an IP address. I suspect this was caused by all the members attending
            > conference with their cell phones and iPads trying to connect to the WiFi,
            > which used up all available connections in our ASA router. I rebooted it and
            > all was well.
            >
            >
            >
            > Dana
            >
            >
            >
            > _____
            >
            > From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
            > Russell Hltn
            > Sent: Wednesday, September 14, 2011 3:14 AM
            > To: fhctech@yahoogroups.com
            > Subject: Re: [fhctech] Limited or no connectivity
            >
            >
            >
            >
            >
            > What kind of firewall do you have? Do you know how many licenses it's good
            > for? You may have exceeded it's ability.
            >
          • Kevin
            Ema and Russ, I don t know which firewall we have but we have 12 licences for the centre.Prior to this last week it was working perfectly well. The computer
            Message 5 of 23 , Sep 14, 2011
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              Ema and Russ,
              I don't know which firewall we have but we have 12 licences for the centre.Prior to this last week it was working perfectly well.
              The computer was reimaged a short time ago. I am going there tonight and will check out if there are any security reports. The Stake Computer Specialist is also coming in tonight to see what the problem is.
              I will pass on your thoughts as he is always open to ideas that will help in solving problems.

              Many Thanks
              Kevin

              --- In fhctech@yahoogroups.com, "emaegf" <emalkire@...> wrote:
              >
              > The computer in question may have a virus or some other malware and the firewall is not allowing it to hook up to the internet to prevent an attack. Check your security reports on that machine or you can call the help desk and they can chek the report and tell if the machine was hit. Either way you may end up having to reimage the computer to solve the problem.
              >
              > Ema
              >
              >
              >
              > --- In fhctech@yahoogroups.com, Dana Repouille <drepouille@> wrote:
              > >
              > > Last Sunday after stake conference, the FHC director decided to boot up the
              > > computers in the FHC to do a little training. Half of them could not obtain
              > > an IP address. I suspect this was caused by all the members attending
              > > conference with their cell phones and iPads trying to connect to the WiFi,
              > > which used up all available connections in our ASA router. I rebooted it and
              > > all was well.
              > >
              > >
              > >
              > > Dana
              > >
              > >
              > >
              > > _____
              > >
              > > From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
              > > Russell Hltn
              > > Sent: Wednesday, September 14, 2011 3:14 AM
              > > To: fhctech@yahoogroups.com
              > > Subject: Re: [fhctech] Limited or no connectivity
              > >
              > >
              > >
              > >
              > >
              > > What kind of firewall do you have? Do you know how many licenses it's good
              > > for? You may have exceeded it's ability.
              > >
              >
            • Gary Templeman
              The very first thing I would do is power EVERYTHING off, computers, hubs and switches, filters, and the cable/DSL box. Then bring everything back online in
              Message 6 of 23 , Sep 14, 2011
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                The very first thing I would do is power EVERYTHING off, computers, hubs and switches, filters, and the cable/DSL box. Then bring everything back online in order and one at a time, starting with the cable/DSL. This could be as simple as an IP address conflict.
                Sent via BlackBerry by AT&T

                -----Original Message-----
                From: "Kevin" <kevnhil@...>
                Sender: fhctech@yahoogroups.com
                Date: Thu, 15 Sep 2011 04:18:58
                To: <fhctech@yahoogroups.com>
                Reply-To: fhctech@yahoogroups.com
                Subject: [fhctech] Re: Limited or no connectivity

                Ema and Russ,
                I don't know which firewall we have but we have 12 licences for the centre.Prior to this last week it was working perfectly well.
                The computer was reimaged a short time ago. I am going there tonight and will check out if there are any security reports. The Stake Computer Specialist is also coming in tonight to see what the problem is.
                I will pass on your thoughts as he is always open to ideas that will help in solving problems.

                Many Thanks
                Kevin

                --- In fhctech@yahoogroups.com, "emaegf" <emalkire@...> wrote:
                >
                > The computer in question may have a virus or some other malware and the firewall is not allowing it to hook up to the internet to prevent an attack. Check your security reports on that machine or you can call the help desk and they can chek the report and tell if the machine was hit. Either way you may end up having to reimage the computer to solve the problem.
                >
                > Ema
                >
                >
                >
                > --- In fhctech@yahoogroups.com, Dana Repouille <drepouille@> wrote:
                > >
                > > Last Sunday after stake conference, the FHC director decided to boot up the
                > > computers in the FHC to do a little training. Half of them could not obtain
                > > an IP address. I suspect this was caused by all the members attending
                > > conference with their cell phones and iPads trying to connect to the WiFi,
                > > which used up all available connections in our ASA router. I rebooted it and
                > > all was well.
                > >
                > >
                > >
                > > Dana
                > >
                > >
                > >
                > > _____
                > >
                > > From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                > > Russell Hltn
                > > Sent: Wednesday, September 14, 2011 3:14 AM
                > > To: fhctech@yahoogroups.com
                > > Subject: Re: [fhctech] Limited or no connectivity
                > >
                > >
                > >
                > >
                > >
                > > What kind of firewall do you have? Do you know how many licenses it's good
                > > for? You may have exceeded it's ability.
                > >
                >




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              • Gary Hall
                On the physical side of the problem, that computer may have a poor set of Ears ; i.e. a weak receiver. Try moving it as close to the WiFi router as you can.
                Message 7 of 23 , Sep 15, 2011
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                  On the physical side of the problem, that computer may have a poor set of "Ears"; i.e. a weak receiver. Try moving it as close to the WiFi router as you can. If no change, it may then be something nearby that is downgrading the signal either by causing phase interference or giving the receiver a bad signal, so move it as far away as is possible.
                  gary hall

                  On Sep 14, 2011, at 2:49 AM, Kevin wrote:

                   

                  G'Day All,
                  We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
                  When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
                  The other 4 computers have no problems going onto the system.
                  Has any one any clues please?

                  Many Thanks
                  Kevin


                • bthomasj1971
                  That message is almost always due to the computer not being granted an IP address. As noted, it has an excellent wireless signal, but still has limited
                  Message 8 of 23 , Sep 16, 2011
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                    That message is almost always due to the computer not being granted an IP address. As noted, it has an excellent wireless signal, but still has limited connectivity. I suggest powering everything off then back on and see if that fixes it. If it is still having issues, then you may need to clear the wireless settings for that connection on the computer that has the problem. Then restart it and re-detect the wireless network and set up the connection again.

                    Re-imaging is the last thing I would do unless the computer has other problems.

                    Good luck.

                    --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
                    >
                    > G'Day All,
                    > We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
                    > When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
                    > The other 4 computers have no problems going onto the system.
                    > Has any one any clues please?
                    >
                    > Many Thanks
                    > Kevin
                    >
                  • Kevin
                    G Day All, Just to let you know what has happened. The Stake Computer Specialist and I went through a number of things including Turning everything off
                    Message 9 of 23 , Sep 16, 2011
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                      G'Day All,
                      Just to let you know what has happened.
                      The Stake Computer Specialist and I went through a number of things including
                      Turning everything off including the router.
                      Turning everything back on again one at a time.
                      All other computers came up on the net with no problems except the one we wanted.
                      We removed the wirelass card and re installed it and re assigned it to the system. No Change.
                      In case it was a faulty wireless card, we changed it to a different model( from DLink To A Cisco).No change.
                      We put in a static IP address and it appeared to have a connection.
                      The system said we were connected, strength was good, but when we tried the internet the pages could not be displayed.
                      We tried a number of sites including "Family Search,& Google.To no avail.
                      It would seem that a re image may be the only option left.
                      What are your thoughts?




                      --- In fhctech@yahoogroups.com, "bthomasj1971" <bthomasj1971@...> wrote:
                      >
                      > That message is almost always due to the computer not being granted an IP address. As noted, it has an excellent wireless signal, but still has limited connectivity. I suggest powering everything off then back on and see if that fixes it. If it is still having issues, then you may need to clear the wireless settings for that connection on the computer that has the problem. Then restart it and re-detect the wireless network and set up the connection again.
                      >
                      > Re-imaging is the last thing I would do unless the computer has other problems.
                      >
                      > Good luck.
                      >
                      > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@> wrote:
                      > >
                      > > G'Day All,
                      > > We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
                      > > When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
                      > > The other 4 computers have no problems going onto the system.
                      > > Has any one any clues please?
                      > >
                      > > Many Thanks
                      > > Kevin
                      > >
                      >
                    • emaegf
                      I went through this exact problem last year the remedy was to reimage the affected computer. Ema
                      Message 10 of 23 , Sep 16, 2011
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                        I went through this exact problem last year the remedy was to reimage the affected computer.

                        Ema

                        --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
                        >
                        > G'Day All,
                        > Just to let you know what has happened.
                        > The Stake Computer Specialist and I went through a number of things including
                        > Turning everything off including the router.
                        > Turning everything back on again one at a time.
                        > All other computers came up on the net with no problems except the one we wanted.
                        > We removed the wirelass card and re installed it and re assigned it to the system. No Change.
                        > In case it was a faulty wireless card, we changed it to a different model( from DLink To A Cisco).No change.
                        > We put in a static IP address and it appeared to have a connection.
                        > The system said we were connected, strength was good, but when we tried the internet the pages could not be displayed.
                        > We tried a number of sites including "Family Search,& Google.To no avail.
                        > It would seem that a re image may be the only option left.
                        > What are your thoughts?
                        >
                        >
                        >
                        >
                        > --- In fhctech@yahoogroups.com, "bthomasj1971" <bthomasj1971@> wrote:
                        > >
                        > > That message is almost always due to the computer not being granted an IP address. As noted, it has an excellent wireless signal, but still has limited connectivity. I suggest powering everything off then back on and see if that fixes it. If it is still having issues, then you may need to clear the wireless settings for that connection on the computer that has the problem. Then restart it and re-detect the wireless network and set up the connection again.
                        > >
                        > > Re-imaging is the last thing I would do unless the computer has other problems.
                        > >
                        > > Good luck.
                        > >
                        > > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@> wrote:
                        > > >
                        > > > G'Day All,
                        > > > We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
                        > > > When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
                        > > > The other 4 computers have no problems going onto the system.
                        > > > Has any one any clues please?
                        > > >
                        > > > Many Thanks
                        > > > Kevin
                        > > >
                        > >
                        >
                      • gtempleman1@comcast.net
                        There are a number of other things you san stil try  to do to troubleshoot this issue. The very first thing you shoulld do is go to a working computer and
                        Message 11 of 23 , Sep 16, 2011
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                          There are a number of other things you san stil try to do to troubleshoot this issue.

                           

                          The very first thing you shoulld do is go to a working computer and open a command prompt.

                          Ping Google.com. You should get a response

                          Write down the IP address that replies

                          Then type ipconfig /all and record the information displayed, in particular note the DNS server IP addresses.

                           

                          Next, go to your Internet modem and WIRE it directly to computer, disconnecting and bypassing all other routers, hubs/switches, wireless cards, filtering devices, etc. You may need to go to a command prompt and run ipconfig /release then ipconfig /renew, after first getting rid of the static IP address and re-enabling DHCP. Run ipconfig /all and compare the results. You should now have the same two DNS servers listed as the known good computer. Most of the other parameters should also be the same ( except the computer's assigned IP address, MAC address and maybe a couple other line items that are machine specific). If you now can connect to web pages the you know the issue is somewhere in that chain (and you know that reimaging is not needed). If you still cannot connect then it is a problem local to the computer and you MIGHT need to re-image.

                           

                          In that case I would go to the computer that is not connecting and open a command prompt.

                          Ping Google.com. You probably will NOT get a response.

                          Ping the IP address you wrote down above. If you get a reply then the problem is in your DNS resolution.

                           

                          Assuming that is the result, you can try flushing the DNS cache and other things as described here.

                          http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/ipconfig.mspx?mfr=true 

                           

                          Lastly I would take the computer off site and see if it connects when not in the FHC environment. Only if none of that solves the problem would I consider reimaging as something may be hosed in the OS itself. That is a ton of work and something I try hard to avoid. If everything works outside the FHC or when directly connected, then you need to look at the other network devices and whether you are exceding a count in some way.

                           

                          We have a wired network, but a few months ago the stake added in a wireless access point. Since that time we have had episodes of a similar problem, but it bounces from computer to computer. The only thing I have been able to see is that it happens mostly on Sunday, when the Stake and other users (it is not password protected) may be using the wireless connections earlier in the day. We are suspicious that if too many wireless users have logged on recently that the PIX box we have is maxing out in some way, and then locking out one or more of the FHC computers when we get there later. We have found that by DCing the wireless, powering down the PIX and other components and waiting a few minutes, our problem goes away. Then we can re-enable the wireless and have no further problems (that day). Because it happens randomly to different computers we are pretty confident it is NOT a computer problem.


                          From: "Kevin" <kevnhil@...>
                          To: fhctech@yahoogroups.com
                          Sent: Friday, September 16, 2011 7:08:43 PM
                          Subject: [fhctech] Re: Limited or no connectivity

                          G'Day All,
                          Just to let you know what has happened.
                          The Stake Computer Specialist and I went through a number of things including
                          Turning everything off including the router.
                          Turning everything back on again one at a time.
                          All other computers came up on the net with no problems except the one we wanted.
                          We removed the wirelass card and re installed it and re assigned it to the system. No Change.
                          In case it was a faulty wireless card, we changed it to a different model( from DLink To A Cisco).No change.
                          We put in a static IP address and it appeared to have a connection.
                          The system said we were connected, strength was good, but when we tried the internet the pages could not be displayed.
                          We tried a number of sites including "Family Search,& Google.To no avail.
                          It would seem that a re image may be the only option left.
                          What are your thoughts?
                           



                          --- In fhctech@yahoogroups.com, "bthomasj1971" <bthomasj1971@...> wrote:
                          >
                          > That message is almost always due to the computer not being granted an IP address.  As noted, it has an excellent wireless signal, but still has limited connectivity.  I suggest powering everything off then back on and see if that fixes it.  If it is still having issues, then you may need to clear the wireless settings for that connection on the computer that has the problem.  Then restart it and re-detect the wireless network and set up the connection again.  
                          >
                          > Re-imaging is the last thing I would do unless the computer has other problems.
                          >
                          > Good luck.
                          >
                          > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@> wrote:
                          > >
                          > > G'Day All,
                          > > We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
                          > > When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
                          > > The other 4 computers have no problems going onto the system.
                          > > Has any one any clues please?
                          > >
                          > > Many Thanks
                          > > Kevin
                          > >
                          >




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                        • Dana Repouille
                          If you have identical computers, you can try swapping hard drives to see if the problem moves to the other computer. If you have a spare hard drive, you can
                          Message 12 of 23 , Sep 17, 2011
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                            If you have identical computers, you can try swapping hard drives to see if
                            the problem moves to the other computer.

                            If you have a spare hard drive, you can swap it into the affected computer,
                            install the FHC image, and see if you can connect.

                            Dana in Omaha
                          • jbmarcum@roadrunner.com
                            I agree with Gary s response. Also, I have found that even though we may have a ethernet hardwire connection to our hubs and then the PIX router, the IP
                            Message 13 of 23 , Sep 17, 2011
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                              I agree with Gary's response. Also, I have found that even though we may have a ethernet hardwire connection to our hubs and then the PIX router, the IP address is not what it is supposed to be, i.e. ours is 10.246.113.XXX. The computer that had problems had an IP address of 169.XXX.XXX.XXX. I have no clue how it could determine that on its own, but that could be a reason why it is not seeing the network. If the computer is not on the same page with the rest, it will not see it. Also, check the IP Configuration and make sure that it is set to Automatic config from the router, and that you have the router's IP address entered for the Gateway. These are properties listed under the network connection.

                              Judith Marcum
                              Yuma, AZ FHC Computer Specialist

                              ---- gtempleman1@... wrote:
                              >
                              >
                              > There are a number of other things you san stil try  to do to troubleshoot this issue.
                              >
                              >
                              >
                              > The very first thing you shoulld do is go to a working computer and open a command prompt.
                              >
                              > Ping Google.com. You should get a response
                              >
                              > Write down the IP address that replies
                              >
                              > Then type ipconfig /all and record the information displayed, in particular note the DNS server IP addresses.
                              >
                              >
                              >
                              > Next, go to your Internet modem and WIRE it directly to computer, disconnecting and bypassing all other routers, hubs/switches, wireless cards, filtering devices, etc. You may need to go to a command prompt and run ipconfig /release then ipconfig /renew, after first getting rid of the static IP address and re-enabling DHCP. Run ipconfig /all and compare the results. You should now  have the same two DNS servers listed as the known good computer. M ost of the other parameters should also be the same ( except the computer's assigned IP address, MAC address and maybe a couple other line items  that are machine specific).  If you now can connect to web pages the you know the issue is somewhere in that chain ( and you know that reimaging is not needed) . If you still cannot connect then it is a problem local to the computer and you MIGHT need to re- image.
                              >
                              >
                              >
                              > In that case I would go to the computer that is not connecting and open a command prompt.
                              >
                              > Ping Google.com. You probably will NOT get a response.
                              >
                              > Ping the IP address you wrote down above. If you get a reply then the problem is in your DNS resolution.
                              >
                              >
                              >
                              > Assuming that is the result , you can try flushing the DNS cache and other things as described here.
                              >
                              > http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/ipconfig.mspx?mfr=true  
                              >
                              >
                              >
                              > Lastly I would take the computer off site and see if it connects when not in the FHC environment. Only if none of that solves the problem would I consider reimaging as something may be hosed in the OS itself. That is a ton of work and something I try hard to avoid. If everything works outside the FHC or when directly connected, then you need to look at the other network  devices and whether you are exceding a count in some way.
                              >
                              >
                              >
                              > We have a wired network, but a few months ago the stake added in a wireless access point. Since that time we have had episodes of a similar problem, but it bounces from computer to computer. The only thing I have been able to see is that it happens mostly on Sunday, when the Stake and other users (it is not password protected)  may be using the wireless connections earlier in the day. We are suspicious that if too many wireless users have logged on recently that the PIX box we have is maxing out in some way, and then locking out one or more of  the FHC computers when we get there later. We have found that by DCing the wireless, powering down the PIX and other components and waiting a few minutes, our problem goes away. Then we can re-enable the wireless and have no further problems (that day). Because it happens ra ndomly to different computers  we are pretty confident it is NOT a computer problem.
                              >
                              >
                              > ----- Original Message -----
                              >
                              >
                              > From: "Kevin" <kevnhil@...>
                              > To: fhctech@yahoogroups.com
                              > Sent: Friday, September 16, 2011 7:08:43 PM
                              > Subject: [fhctech] Re: Limited or no connectivity
                              >
                              > G'Day All,
                              > Just to let you know what has happened.
                              > The Stake Computer Specialist and I went through a number of things including
                              > Turning everything off including the router.
                              > Turning everything back on again one at a time.
                              > All other computers came up on the net with no problems except the one we wanted.
                              > We removed the wirelass card and re installed it and re assigned it to the system. No Change.
                              > In case it was a faulty wireless card, we changed it to a different model( from DLink To A Cisco).No change.
                              > We put in a static IP address and it appeared to have a connection.
                              > The system said we were connected, strength was good, but when we tried the internet the pages could not be displayed.
                              > We tried a number of sites including "Family Search,& Google.To no avail.
                              > It would seem that a re image may be the only option left.
                              > What are your thoughts?
                              >  
                              >
                              >
                              >
                              > --- In fhctech@yahoogroups.com, "bthomasj1971" <bthomasj1971@...> wrote:
                              > >
                              > > That message is almost always due to the computer not being granted an IP address.  As noted, it has an excellent wireless signal, but still has limited connectivity.  I suggest powering everything off then back on and see if that fixes it.  If it is still having issues, then you may need to clear the wireless settings for that connection on the computer that has the problem.  Then restart it and re-detect the wireless network and set up the connection again.  
                              > >
                              > > Re-imaging is the last thing I would do unless the computer has other problems.
                              > >
                              > > Good luck.
                              > >
                              > > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@> wrote:
                              > > >
                              > > > G'Day All,
                              > > > We have another problem. On one computer it states that the wirelaess internet has limited or no connectivity.
                              > > > When we go to Status it advises that it is connected and has an excellent signal. ackets go out none come back.
                              > > > The other 4 computers have no problems going onto the system.
                              > > > Has any one any clues please?
                              > > >
                              > > > Many Thanks
                              > > > Kevin
                              > > >
                              > >
                              >
                              >
                              >
                              >
                              > ------------------------------------
                              >
                              > Community email addresses:
                              >   Post message: fhctech@yahoogroups.com
                              >   Subscribe:    fhctech-subscribe@yahoogroups.com
                              >   Unsubscribe:  fhctech-unsubscribe@yahoogroups.com
                              >   List owner:   fhctech-owner@yahoogroups.com
                              > Shortcut URL to Yahoo! group page:
                              >   http://groups.yahoo.com/group/fhctechYahoo! Groups Links
                              >
                              >
                              >
                            • Dana Repouille
                              169.xxx.xxx.xxx is the IP you get when you have no external connection. Dana ... From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                              Message 14 of 23 , Sep 17, 2011
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                                169.xxx.xxx.xxx is the IP you get when you have no external connection.

                                Dana

                                -----Original Message-----
                                From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                                jbmarcum@...
                                Sent: Saturday, September 17, 2011 1:25 PM
                                To: fhctech@yahoogroups.com
                                Cc: gtempleman1@...
                                Subject: Re: [fhctech] Re: Limited or no connectivity

                                I agree with Gary's response. Also, I have found that even though we may
                                have a ethernet hardwire connection to our hubs and then the PIX router, the
                                IP address is not what it is supposed to be, i.e. ours is 10.246.113.XXX.
                                The computer that had problems had an IP address of 169.XXX.XXX.XXX. I have
                                no clue how it could determine that on its own, but that could be a reason
                                why it is not seeing the network. If the computer is not on the same page
                                with the rest, it will not see it. Also, check the IP Configuration and
                                make sure that it is set to Automatic config from the router, and that you
                                have the router's IP address entered for the Gateway. These are properties
                                listed under the network connection.

                                Judith Marcum
                                Yuma, AZ FHC Computer Specialist
                              • Kevin
                                Thanks every one for your great thoughts on this problem. Today is Sunday in Oz so I can t follow up until later in the week. In relation to your suggestions
                                Message 15 of 23 , Sep 17, 2011
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                                  Thanks every one for your great thoughts on this problem.
                                  Today is Sunday in Oz so I can't follow up until later in the week.
                                  In relation to your suggestions
                                  1. Did the google thing from the crook computer. Nothing.
                                  2. Did an Ipconfig fron a nearby computer and obtainedthe relevant addresses.
                                  3.Did a manual input of the IP Address, Subnetmask address,Default gateway address, Dns Address,and Alternate DNS Address.
                                  WE did a slight modification to the IP address so that it didn't conflict.
                                  4.The computer indicated that it was connected, but it told very big fibs.We couldn't get on the net at all.
                                  5.We pinged the crook computer and it showed 4 packets out and 4 packets in with a 0% loss.Still would not connect.
                                  6. We do not have a wired in system only a wireless system. So it may be difficult to do as suggested there.
                                  7. I will try the Microsoft suggestion and see what happens.
                                  8. I have a spare Hard Drive already configured with the Family History information on it,so if nothing else works we will try that.
                                  Again Thanks for your ideas
                                  Kevin

                                  --- In fhctech@yahoogroups.com, Dana Repouille <drepouille@...> wrote:
                                  >
                                  > 169.xxx.xxx.xxx is the IP you get when you have no external connection.
                                  >
                                  > Dana
                                  >
                                  > -----Original Message-----
                                  > From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                                  > jbmarcum@...
                                  > Sent: Saturday, September 17, 2011 1:25 PM
                                  > To: fhctech@yahoogroups.com
                                  > Cc: gtempleman1@...
                                  > Subject: Re: [fhctech] Re: Limited or no connectivity
                                  >
                                  > I agree with Gary's response. Also, I have found that even though we may
                                  > have a ethernet hardwire connection to our hubs and then the PIX router, the
                                  > IP address is not what it is supposed to be, i.e. ours is 10.246.113.XXX.
                                  > The computer that had problems had an IP address of 169.XXX.XXX.XXX. I have
                                  > no clue how it could determine that on its own, but that could be a reason
                                  > why it is not seeing the network. If the computer is not on the same page
                                  > with the rest, it will not see it. Also, check the IP Configuration and
                                  > make sure that it is set to Automatic config from the router, and that you
                                  > have the router's IP address entered for the Gateway. These are properties
                                  > listed under the network connection.
                                  >
                                  > Judith Marcum
                                  > Yuma, AZ FHC Computer Specialist
                                  >
                                • Gary Templeman
                                  As for # 3, unless you determined what the IP address is for every computer on your system, your change could still be conflicting with some other machine
                                  Message 16 of 23 , Sep 19, 2011
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                                    As for # 3, unless you determined what the IP address is for every computer
                                    on your system, your change could still be conflicting with some other
                                    machine (including network printers). You also need to be sure the address
                                    used is within the range assigned to your PIX (or whatever hardware you have
                                    as your router assigning IP addresses).

                                    As for # 6, somewhere there is a location for your cable/DSL modem. Just
                                    about every computer made in the last few years has an ethernet connection
                                    on the motherboard. Even if you have to physically move the computer to the
                                    modem, or use a long ethernet cable, there is no reason why you should not
                                    be able to bypass everything in between for testing purposes.

                                    It would be helpful to list the topology of your network, i.e., what is
                                    connected to what, and in what sequence.

                                    Gary

                                    ----- Original Message -----
                                    From: "Kevin" <kevnhil@...>
                                    To: <fhctech@yahoogroups.com>
                                    Sent: Saturday, September 17, 2011 11:29 PM
                                    Subject: [fhctech] Re: Limited or no connectivity


                                    > Thanks every one for your great thoughts on this problem.
                                    > Today is Sunday in Oz so I can't follow up until later in the week.
                                    > In relation to your suggestions
                                    > 1. Did the google thing from the crook computer. Nothing.
                                    > 2. Did an Ipconfig fron a nearby computer and obtainedthe relevant
                                    > addresses.
                                    > 3.Did a manual input of the IP Address, Subnetmask address,Default gateway
                                    > address, Dns Address,and Alternate DNS Address.
                                    > WE did a slight modification to the IP address so that it didn't conflict.
                                    > 4.The computer indicated that it was connected, but it told very big
                                    > fibs.We couldn't get on the net at all.
                                    > 5.We pinged the crook computer and it showed 4 packets out and 4 packets
                                    > in with a 0% loss.Still would not connect.
                                    > 6. We do not have a wired in system only a wireless system. So it may be
                                    > difficult to do as suggested there.
                                    > 7. I will try the Microsoft suggestion and see what happens.
                                    > 8. I have a spare Hard Drive already configured with the Family History
                                    > information on it,so if nothing else works we will try that.
                                    > Again Thanks for your ideas
                                    > Kevin
                                    >
                                    > --- In fhctech@yahoogroups.com, Dana Repouille <drepouille@...> wrote:
                                    >>
                                    >> 169.xxx.xxx.xxx is the IP you get when you have no external connection.
                                    >>
                                    >> Dana
                                    >>
                                    >> -----Original Message-----
                                    >> From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf
                                    >> Of
                                    >> jbmarcum@...
                                    >> Sent: Saturday, September 17, 2011 1:25 PM
                                    >> To: fhctech@yahoogroups.com
                                    >> Cc: gtempleman1@...
                                    >> Subject: Re: [fhctech] Re: Limited or no connectivity
                                    >>
                                    >> I agree with Gary's response. Also, I have found that even though we may
                                    >> have a ethernet hardwire connection to our hubs and then the PIX router,
                                    >> the
                                    >> IP address is not what it is supposed to be, i.e. ours is 10.246.113.XXX.
                                    >> The computer that had problems had an IP address of 169.XXX.XXX.XXX. I
                                    >> have
                                    >> no clue how it could determine that on its own, but that could be a
                                    >> reason
                                    >> why it is not seeing the network. If the computer is not on the same
                                    >> page
                                    >> with the rest, it will not see it. Also, check the IP Configuration and
                                    >> make sure that it is set to Automatic config from the router, and that
                                    >> you
                                    >> have the router's IP address entered for the Gateway. These are
                                    >> properties
                                    >> listed under the network connection.
                                    >>
                                    >> Judith Marcum
                                    >> Yuma, AZ FHC Computer Specialist
                                  • Kevin
                                    Gary, Thank you for your comments. Reference the IP address: the Stake Computer Specialist put that address in after checking the other computers.He is so
                                    Message 17 of 23 , Sep 21, 2011
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                                      Gary,
                                      Thank you for your comments.
                                      Reference the IP address: the Stake Computer Specialist put that address in after checking the other computers.He is so quick at what he does I can't always keep up.
                                      Regarding connecting to the cisco box (and yes every computer has an ethernet connection)the box is high up on the wall(10Ft) of the Stake Clerks Office and is locked. This computer is a HP D530 and is also used as the server for our "Digger " disks and printer.
                                      I am considering doing a windows repair to see if that will put things in order.
                                      Thanks again for your assistance
                                      Kevin

                                      --- In fhctech@yahoogroups.com, "Gary Templeman" <gtempleman1@...> wrote:
                                      >
                                      > As for # 3, unless you determined what the IP address is for every computer
                                      > on your system, your change could still be conflicting with some other
                                      > machine (including network printers). You also need to be sure the address
                                      > used is within the range assigned to your PIX (or whatever hardware you have
                                      > as your router assigning IP addresses).
                                      >
                                      > As for # 6, somewhere there is a location for your cable/DSL modem. Just
                                      > about every computer made in the last few years has an ethernet connection
                                      > on the motherboard. Even if you have to physically move the computer to the
                                      > modem, or use a long ethernet cable, there is no reason why you should not
                                      > be able to bypass everything in between for testing purposes.
                                      >
                                      > It would be helpful to list the topology of your network, i.e., what is
                                      > connected to what, and in what sequence.
                                      >
                                      > Gary
                                      >
                                      > ----- Original Message -----
                                      > From: "Kevin" <kevnhil@...>
                                      > To: <fhctech@yahoogroups.com>
                                      > Sent: Saturday, September 17, 2011 11:29 PM
                                      > Subject: [fhctech] Re: Limited or no connectivity
                                      >
                                      >
                                      > > Thanks every one for your great thoughts on this problem.
                                      > > Today is Sunday in Oz so I can't follow up until later in the week.
                                      > > In relation to your suggestions
                                      > > 1. Did the google thing from the crook computer. Nothing.
                                      > > 2. Did an Ipconfig fron a nearby computer and obtainedthe relevant
                                      > > addresses.
                                      > > 3.Did a manual input of the IP Address, Subnetmask address,Default gateway
                                      > > address, Dns Address,and Alternate DNS Address.
                                      > > WE did a slight modification to the IP address so that it didn't conflict.
                                      > > 4.The computer indicated that it was connected, but it told very big
                                      > > fibs.We couldn't get on the net at all.
                                      > > 5.We pinged the crook computer and it showed 4 packets out and 4 packets
                                      > > in with a 0% loss.Still would not connect.
                                      > > 6. We do not have a wired in system only a wireless system. So it may be
                                      > > difficult to do as suggested there.
                                      > > 7. I will try the Microsoft suggestion and see what happens.
                                      > > 8. I have a spare Hard Drive already configured with the Family History
                                      > > information on it,so if nothing else works we will try that.
                                      > > Again Thanks for your ideas
                                      > > Kevin
                                      > >
                                      > > --- In fhctech@yahoogroups.com, Dana Repouille <drepouille@> wrote:
                                      > >>
                                      > >> 169.xxx.xxx.xxx is the IP you get when you have no external connection.
                                      > >>
                                      > >> Dana
                                      > >>
                                      > >> -----Original Message-----
                                      > >> From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf
                                      > >> Of
                                      > >> jbmarcum@
                                      > >> Sent: Saturday, September 17, 2011 1:25 PM
                                      > >> To: fhctech@yahoogroups.com
                                      > >> Cc: gtempleman1@
                                      > >> Subject: Re: [fhctech] Re: Limited or no connectivity
                                      > >>
                                      > >> I agree with Gary's response. Also, I have found that even though we may
                                      > >> have a ethernet hardwire connection to our hubs and then the PIX router,
                                      > >> the
                                      > >> IP address is not what it is supposed to be, i.e. ours is 10.246.113.XXX.
                                      > >> The computer that had problems had an IP address of 169.XXX.XXX.XXX. I
                                      > >> have
                                      > >> no clue how it could determine that on its own, but that could be a
                                      > >> reason
                                      > >> why it is not seeing the network. If the computer is not on the same
                                      > >> page
                                      > >> with the rest, it will not see it. Also, check the IP Configuration and
                                      > >> make sure that it is set to Automatic config from the router, and that
                                      > >> you
                                      > >> have the router's IP address entered for the Gateway. These are
                                      > >> properties
                                      > >> listed under the network connection.
                                      > >>
                                      > >> Judith Marcum
                                      > >> Yuma, AZ FHC Computer Specialist
                                      >
                                    • simonsen
                                      I don t know where you are but if you can contact the church and let them fix it remotely. It has worked for me several times. Richard
                                      Message 18 of 23 , Sep 21, 2011
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                                        I don't know where you are but if you can contact the church and let them fix it remotely.  It has worked for me several times.
                                        Richard

                                        On 9/21/2011 7:17 PM, Kevin wrote:
                                         

                                        Gary,
                                        Thank you for your comments.
                                        Reference the IP address: the Stake Computer Specialist put that address in after checking the other computers.He is so quick at what he does I can't always keep up.
                                        Regarding connecting to the cisco box (and yes every computer has an ethernet connection)the box is high up on the wall(10Ft) of the Stake Clerks Office and is locked. This computer is a HP D530 and is also used as the server for our "Digger " disks and printer.
                                        I am considering doing a windows repair to see if that will put things in order.
                                        Thanks again for your assistance
                                        Kevin


                                      • Kevin
                                        G Day All, Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier. To let you know what has
                                        Message 19 of 23 , Sep 25, 2011
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                                          G'Day All,
                                          Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
                                          To let you know what has happened.
                                          We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
                                          Many Thanks for all your help
                                          Regards
                                          Kevin

                                          --- In fhctech@yahoogroups.com, simonsen <simonsen@...> wrote:
                                          >
                                          > I don't know where you are but if you can contact the church and let
                                          > them fix it remotely. It has worked for me several times.
                                          > Richard
                                          >
                                          > On 9/21/2011 7:17 PM, Kevin wrote:
                                          > >
                                          > > Gary,
                                          > > Thank you for your comments.
                                          > > Reference the IP address: the Stake Computer Specialist put that
                                          > > address in after checking the other computers.He is so quick at what
                                          > > he does I can't always keep up.
                                          > > Regarding connecting to the cisco box (and yes every computer has an
                                          > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
                                          > > Clerks Office and is locked. This computer is a HP D530 and is also
                                          > > used as the server for our "Digger " disks and printer.
                                          > > I am considering doing a windows repair to see if that will put things
                                          > > in order.
                                          > > Thanks again for your assistance
                                          > > Kevin
                                          > >
                                          >
                                        • Kevin
                                          G Day all, Finally an outcome. Re Imaged the computer and everything is working properly once more. Another small but annoying problem has arisen in that the
                                          Message 20 of 23 , Oct 4, 2011
                                          • 0 Attachment
                                            G'Day all,
                                            Finally an outcome. Re Imaged the computer and everything is working properly once more.
                                            Another small but annoying problem has arisen in that the FHC Portal site doesn't always work in "patron".
                                            It always works in "administrator" permissions have been checked and appear to be ok.
                                            The "patron" account has a "limited" account, and there is no provision to make it a "power user" account.
                                            The FHC portal will work on 3 out of 4 computers every one is set up the same.
                                            Has any one a clue to solving this.

                                            Kevin



                                            --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
                                            >
                                            > G'Day All,
                                            > Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
                                            > To let you know what has happened.
                                            > We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
                                            > Many Thanks for all your help
                                            > Regards
                                            > Kevin
                                            >
                                            > --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
                                            > >
                                            > > I don't know where you are but if you can contact the church and let
                                            > > them fix it remotely. It has worked for me several times.
                                            > > Richard
                                            > >
                                            > > On 9/21/2011 7:17 PM, Kevin wrote:
                                            > > >
                                            > > > Gary,
                                            > > > Thank you for your comments.
                                            > > > Reference the IP address: the Stake Computer Specialist put that
                                            > > > address in after checking the other computers.He is so quick at what
                                            > > > he does I can't always keep up.
                                            > > > Regarding connecting to the cisco box (and yes every computer has an
                                            > > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
                                            > > > Clerks Office and is locked. This computer is a HP D530 and is also
                                            > > > used as the server for our "Digger " disks and printer.
                                            > > > I am considering doing a windows repair to see if that will put things
                                            > > > in order.
                                            > > > Thanks again for your assistance
                                            > > > Kevin
                                            > > >
                                            > >
                                            >
                                          • John M. Shaw
                                            Try giving the patron account admin... Then rerun the certificate.. as patron... Then put patron back as a limited user ... properly once more. ... doesn t
                                            Message 21 of 23 , Oct 4, 2011
                                            • 0 Attachment

                                              Try giving the patron account admin... Then rerun the certificate.. as patron...  Then put patron back as a limited user

                                              On Oct 4, 2011 9:16 PM, "Kevin" <kevnhil@...> wrote:
                                              > G'Day all,
                                              > Finally an outcome. Re Imaged the computer and everything is working properly once more.
                                              > Another small but annoying problem has arisen in that the FHC Portal site doesn't always work in "patron".
                                              > It always works in "administrator" permissions have been checked and appear to be ok.
                                              > The "patron" account has a "limited" account, and there is no provision to make it a "power user" account.
                                              > The FHC portal will work on 3 out of 4 computers every one is set up the same.
                                              > Has any one a clue to solving this.
                                              >
                                              > Kevin
                                              >
                                              >
                                              >
                                              > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
                                              >>
                                              >> G'Day All,
                                              >> Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
                                              >> To let you know what has happened.
                                              >> We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
                                              >> Many Thanks for all your help
                                              >> Regards
                                              >> Kevin
                                              >>
                                              >> --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
                                              >> >
                                              >> > I don't know where you are but if you can contact the church and let
                                              >> > them fix it remotely. It has worked for me several times.
                                              >> > Richard
                                              >> >
                                              >> > On 9/21/2011 7:17 PM, Kevin wrote:
                                              >> > >
                                              >> > > Gary,
                                              >> > > Thank you for your comments.
                                              >> > > Reference the IP address: the Stake Computer Specialist put that
                                              >> > > address in after checking the other computers.He is so quick at what
                                              >> > > he does I can't always keep up.
                                              >> > > Regarding connecting to the cisco box (and yes every computer has an
                                              >> > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
                                              >> > > Clerks Office and is locked. This computer is a HP D530 and is also
                                              >> > > used as the server for our "Digger " disks and printer.
                                              >> > > I am considering doing a windows repair to see if that will put things
                                              >> > > in order.
                                              >> > > Thanks again for your assistance
                                              >> > > Kevin
                                              >> > >
                                              >> >
                                              >>
                                              >
                                              >
                                            • Gary Templeman
                                              Even better, make the Patron user an administrator but also install DeepFreeze. Then you can leave the Patron as an administrator without worry, and temporary
                                              Message 22 of 23 , Oct 5, 2011
                                              • 0 Attachment
                                                Even better, make the Patron user an administrator but also install DeepFreeze. Then you can leave the Patron as an administrator without worry, and temporary installs that might need admin level will function (until reboot).
                                                 
                                                Gary Templeman
                                                ----- Original Message -----
                                                Sent: Tuesday, October 04, 2011 7:58 PM
                                                Subject: Re: [fhctech] Re: Limited or no connectivity

                                                Try giving the patron account admin... Then rerun the certificate.. as patron...  Then put patron back as a limited user

                                                On Oct 4, 2011 9:16 PM, "Kevin" <kevnhil@...> wrote:
                                                > G'Day all,
                                                > Finally an outcome. Re Imaged the computer and everything is working properly once more.
                                                > Another small but annoying problem has arisen in that the FHC Portal site doesn't always work in "patron".
                                                > It always works in "administrator" permissions have been checked and appear to be ok.
                                                > The "patron" account has a "limited" account, and there is no provision to make it a "power user" account.
                                                > The FHC portal will work on 3 out of 4 computers every one is set up the same.
                                                > Has any one a clue to solving this.
                                                >
                                                > Kevin
                                                >
                                                >
                                                >
                                                > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@...> wrote:
                                                >>
                                                >> G'Day All,
                                                >> Thanks for all yourgreat assistance. Australia is a long way away but this group makes solving problems so much easier.
                                                >> To let you know what has happened.
                                                >> We took a newer computer and put it in the place of the one not working on the net, and connected it up the same. It worked immediately. We conected the bad computer into another system and still had the same problem. So we left the newer computer hooked up and working.(Yay!!) and we will reimage the old one to see if it comes good.
                                                >> Many Thanks for all your help
                                                >> Regards
                                                >> Kevin
                                                >>
                                                >> --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
                                                >> >
                                                >> > I don't know where you are but if you can contact the church and let
                                                >> > them fix it remotely. It has worked for me several times.
                                                >> > Richard
                                                >> >
                                                >> > On 9/21/2011 7:17 PM, Kevin wrote:
                                                >> > >
                                                >> > > Gary,
                                                >> > > Thank you for your comments.
                                                >> > > Reference the IP address: the Stake Computer Specialist put that
                                                >> > > address in after checking the other computers.He is so quick at what
                                                >> > > he does I can't always keep up.
                                                >> > > Regarding connecting to the cisco box (and yes every computer has an
                                                >> > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
                                                >> > > Clerks Office and is locked. This computer is a HP D530 and is also
                                                >> > > used as the server for our "Digger " disks and printer.
                                                >> > > I am considering doing a windows repair to see if that will put things
                                                >> > > in order.
                                                >> > > Thanks again for your assistance
                                                >> > > Kevin
                                                >> > >
                                                >> >
                                                >>
                                                >
                                                >
                                              • Kevin
                                                John, Many thanks, this worked perfectly. Regards Kevin
                                                Message 23 of 23 , Oct 10, 2011
                                                • 0 Attachment
                                                  John,
                                                  Many thanks, this worked perfectly.
                                                  Regards
                                                  Kevin

                                                  --- In fhctech@yahoogroups.com, "John M. Shaw" <zionssuburb@...> wrote:
                                                  >
                                                  > Try giving the patron account admin... Then rerun the certificate.. as
                                                  > patron... Then put patron back as a limited user
                                                  > On Oct 4, 2011 9:16 PM, "Kevin" <kevnhil@...> wrote:
                                                  > > G'Day all,
                                                  > > Finally an outcome. Re Imaged the computer and everything is working
                                                  > properly once more.
                                                  > > Another small but annoying problem has arisen in that the FHC Portal site
                                                  > doesn't always work in "patron".
                                                  > > It always works in "administrator" permissions have been checked and
                                                  > appear to be ok.
                                                  > > The "patron" account has a "limited" account, and there is no provision to
                                                  > make it a "power user" account.
                                                  > > The FHC portal will work on 3 out of 4 computers every one is set up the
                                                  > same.
                                                  > > Has any one a clue to solving this.
                                                  > >
                                                  > > Kevin
                                                  > >
                                                  > >
                                                  > >
                                                  > > --- In fhctech@yahoogroups.com, "Kevin" <kevnhil@> wrote:
                                                  > >>
                                                  > >> G'Day All,
                                                  > >> Thanks for all yourgreat assistance. Australia is a long way away but
                                                  > this group makes solving problems so much easier.
                                                  > >> To let you know what has happened.
                                                  > >> We took a newer computer and put it in the place of the one not working
                                                  > on the net, and connected it up the same. It worked immediately. We conected
                                                  > the bad computer into another system and still had the same problem. So we
                                                  > left the newer computer hooked up and working.(Yay!!) and we will reimage
                                                  > the old one to see if it comes good.
                                                  > >> Many Thanks for all your help
                                                  > >> Regards
                                                  > >> Kevin
                                                  > >>
                                                  > >> --- In fhctech@yahoogroups.com, simonsen <simonsen@> wrote:
                                                  > >> >
                                                  > >> > I don't know where you are but if you can contact the church and let
                                                  > >> > them fix it remotely. It has worked for me several times.
                                                  > >> > Richard
                                                  > >> >
                                                  > >> > On 9/21/2011 7:17 PM, Kevin wrote:
                                                  > >> > >
                                                  > >> > > Gary,
                                                  > >> > > Thank you for your comments.
                                                  > >> > > Reference the IP address: the Stake Computer Specialist put that
                                                  > >> > > address in after checking the other computers.He is so quick at what
                                                  > >> > > he does I can't always keep up.
                                                  > >> > > Regarding connecting to the cisco box (and yes every computer has an
                                                  > >> > > ethernet connection)the box is high up on the wall(10Ft) of the Stake
                                                  >
                                                  > >> > > Clerks Office and is locked. This computer is a HP D530 and is also
                                                  > >> > > used as the server for our "Digger " disks and printer.
                                                  > >> > > I am considering doing a windows repair to see if that will put
                                                  > things
                                                  > >> > > in order.
                                                  > >> > > Thanks again for your assistance
                                                  > >> > > Kevin
                                                  > >> > >
                                                  > >> >
                                                  > >>
                                                  > >
                                                  > >
                                                  >
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