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Re: Landesk Installation

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  • emaegf
    Yes we are an official FHC. I am called at the Ward level requested by the Director because I have the computer skills. When I was asked to accept my calling
    Message 1 of 17 , Jun 26, 2010
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      Yes we are an official FHC. I am called at the Ward level requested by the Director because I have the computer skills. When I was asked to accept my calling it was mainly to take care of the computers with some consulting work as needed.
      The Director allows many questionable practices many of which puts our official certification in jeopardy as well as the security of all the computers in the building. All the policies we have from SL to our ward internet policy all say personal files off the hard drive before leaving the FHC but no one listens. I have the policies and have used them before but the Director refuses to enforce. If I remind everyone before I do the monthly maintenance, updates and such she says leave them on the computer then complains about slow machines.
      She has no interest in talking to the Stake President, Bishop (again), Stake Tech Specialist or me it's her way only or get out of her way. We've been through this before and the Bishop was going to release her but she shaped up for a few months now she is going back to the old way.
      I'll install Deep Freeze they want it on the computers anyway. We are running Sophos suite. And go talk with the Bishop again. He knows how long it took the last time I cleaned up the spyware problem.
      I've put in too much time and effort to fix the many years of neglect these computers had to just walk away now. Bishop even asked me to accept the calling while I was inactive for more than a decade. I know he trusts me, some of the other FHC Staff do to but most of all Heavenly Father does.
      Thank you Gary, Dan, Fred, Skip and all the others who have given me their input. I value it very much.






      --- In fhctech@yahoogroups.com, "Gary Templeman" <gtempleman1@...> wrote:
      >
      > A few things to remember. First is that neither the Director or the Bishop (or the High Council rep or the Stake President for that matter) own the FHC computers. They are the property of the Church as a whole through the FH department. (I am assuming you are an official FHC) Second, these should be considered public computers. Although I don't have that info available anymore, I believe the FH department has stated that person's personal files should not be stored on the FHC computers, for liability reasons. The Church cannot be responsible if someone's data is lost, and there could be things such as Mother's maiden name or other info that could be used for identity theft, or simply something embarrassing. Perhaps someone here can point us to that policy, which you could use in support of your proposal.
      >
      > Assuming that you have an official calling to be maintaining those computers I would first go to the Bishop (it appears you are a Ward FHC, but S.P. otherwise), tell him exactly what you have told us regarding the time these problems take you to fix and what you propose to do. Get his approval, but more important, his commitment to support you when the director gets mad. Don't put yourself in an unwinable position. If he is unwilling to support you 100% then he should release you.
      >
      > If you are doing this out of the kindness of your heart then I would do two things. First, until you get the Bishop's support and and approval to get DeepFreeze installed, get a disk imaging program, then as soon as you have things fixed again, make an image for each machine. When (not if) they screw things up it will be a lot faster to correct the problem, and although they will still loose any personal data it will not be every time the computer reboots. Second, since they seem to persist in fouling their own nest, I would not feel guilty about not snapping to the job. Let them wallow in the mire for longer periods. As an aside, all official FHCs should be running the Sophos suite for security. I don't believe that can be uninstalled without either a password or a special removal tool (at least that was true for the previous Symantec software). You need to eliminate the capability for just anyone to be installing or uninstalling software. That means you need to change the passwords and not even let the director have them. The stake computer specialist should get the copy. Let her get mad. She is a Director, not a dictator and the FHC is not her fifedom. You and the Bishop need to stop being milktoast. IMO, a person who has been "talked to to no avail" probably should be released, but that is a whole different discussion.
      >
      > BTW, DeepFreeze gets set up with a virtual partition that does NOT get erased on a reboot, that is supposed to be used for TEMPORARY storage. They would simply need to point their files there instead of the desktop.
      >
      > Gary Templeman
      >
      > ----- Original Message -----
      > From: Skip Taylor
      > To: fhctech@yahoogroups.com
      > Sent: Saturday, June 26, 2010 3:46 PM
      > Subject: Re: [fhctech] Re: Landesk Installation
      >
      >
      >
      >
      > I believe I would be having a meeting with the Director and your Stake President. You should not have to be doing this much work to keep them running.
      >
      > My 2 cents worth,
      > Skip
      >
      >
      >
      > On Sat, Jun 26, 2010 at 2:08 PM, emaegf <emalkire@...> wrote:
      >
      > I would like to do that but Director gets mad if they can;t save to the desktop. But she also gets mad if everyone including Patrons doesn't have access to the Administrator files and passwords. She believes if someone goes in and changes everything, changes passwords, or crashes the computers I can drop my entire life and run over in 10 seconds to magiclly solve the problems with snap because she said so, Bishop has talked to her about this to no avail. Last spyware infestation shut down all the computers in the building and took me 60 hours to fix and reinstall everything. Yesterday she had another consultant download a program and he took it upon himself to reinstall our entire security program which I had just checked and updated Wed night. Now I find out the computers have problems again.
      >
      >
      >
      > --- In fhctech@yahoogroups.com, Russell Hltn <RussellHltn@> wrote:
      > >
      >
      > > FWIW, I have the security changed such that no one can save anything to the
      > > desktop.
      > >
      >
      > > On Jun 26, 2010 9:04 AM, "emaegf" <emalkire@> wrote:
      > >
      > > Won't work for us. The other consultants save their individual files to the
      > > desk top, even though everyone has their own folder on the each machine with
      > > their name for that purpose, and get mad when I tell them to save to a disk
      > > since I clean up the machines each month and delete those files so the
      > > machines don't start running slow again. The Director would rather delete
      > > our programs than clean up the hard drives when we start getting slow
      > > response times.
      > > Thanks for the information though. I appreciate it. Ema
      > >
      > >
      > > --- In fhctech@yahoogroups.com, Russell Hltn <RussellHltn@> wrote:
      > > >
      > > > Deep Freeze "freezes" the...
      > >
      > > > On Sat, Jun 26, 2010 at 6:31 AM, emaegf <emalkire@> wrote:
      > > > > What is Deep Freeze? I know it's...
      >
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