RE: FS Indexing Software
Hello all,Update on what was needed. I finally called FH Support. I needed to go into Java through Control Panel and delete the Temporary Files. As easy as that. Viola!! It worked. It amazes me everytime that we look for something difficult to fix the trouble and it was as easy as that.
Thanks for the input all,
Jill in CA
Posted by: "Gary Templeman" gtempleman1@... gtempleman97330
Wed Mar 11, 2009 6:09 pm (PDT)A few thoughts.
Have you turned off as many other running programs as you can, including
Have you checked to see that there are not a bunch of Java versions
installed? If so I would uninstall (in reverse order) all of them, then
install only the latest version (build 12) before doing the indexing
installation. Always good to reboot after one install or uninstall before
If you have already done those things, have you contacted the indexing
support people? http://www.familysearchindexing.org/support/support.jsf