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Re: [fhctech] Win XP Image Istallation Issues

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  • Ronald Frye
    Len s experiences (below) remind me of the hair-pulling problems I had years ago when updating our FHC computer s from Windows 98 to Windows 2000. I just
    Message 1 of 20 , Jan 6, 2007
      Len's experiences (below) remind me of the hair-pulling problems I had years ago when updating our FHC computer's from Windows 98 to Windows 2000. I "just about lost my religion" over that one. I'm NOT going to let that happen again, so I'll stick with Windows 2000 on our FHC computers and let the next sucker (FHC Tech) deal with the "upgrade" to Windows XP. I'm tired of being a glutton for punishment.
       
      Ronald Frye
      Danville, CA FHC Computer Specialist
       
       
      ----- Original Message -----
      Sent: Friday, January 05, 2007 9:25 PM
      Subject: [fhctech] Win XP Image Istallation Issues

      This is a follow-up to my postings over the last week concerning issues
      with the XP Image install. I will discuss the problems and then give
      the solutions. Last week I began by installing the Image from SL. Then
      setting up the client and mapping the drives. After installing the
      additional programs that do not come on the Image; Australian Vital
      Records, British 1851 Census, all of the databases that use the Family
      History Resource Viewer, Pedigree Resource File Freedman Bank Records,
      PAF Insight, GenViewer, and some additional programs that we have
      locally, I was hopeful that all would work. Unfortunately, that was not
      the case.

      Problem:
      First, the Family History Resource Viewer would not open in the Patron
      login screen, period. I got a runtime error message '3051' stating that
      the BOOKMARK.MDB file located in C:\Program Files\RFViewer\ Support
      Files\ could not be opened. I went to the file and increased the
      permissions but then got another runtime error '3050' that stated "Could
      not lock file."
      Solution:
      I gave the Patron user "Power Users" privileges and that completely
      resolved this issue. I know there have been some postings concerning
      giving the patrons these privileges, but it fixed the problem. Maybe
      the solutions I will discuss later would have resolved this issue. You
      might try it before giving Power Users privileges.
      To give Power Users privileges,
      1. Right click on My Computer
      2. Click on Manage
      3. Expand Local Users and Groups
      4. Click on the Users folder
      5. On the right frame, double click on the appropriate name that you
      use for your patron login
      6. Click on the Member of tab
      7. Click on the Add button at the bottom
      8. Type Power Users in the empty box
      9. Click on Check Names
      10. Click ok
      Your done.

      Problem:
      Pedigree Resource File semi worked. After accomplishing the setup for
      PRF and MI from the server and using the network key, the program would
      open up normally. Using the Master Index to do a search, it would do
      the search and find the appropriate matches. By clicking the number in
      front of one of the matches it would open the Pedigree file and you
      could then view the person. Everything worked as advertised, the first
      match; but when attempting any additional searches, the program said it
      was searching but when finished the only matched displayed would be only
      those accomplished in the first search, or no matches were displayed at
      all. You could also go to the Pedigree Files and search for a name on a
      specific CD and could find the individual. After closing the program an
      error message appeared saying, Unable to open log file.

      Solution:
      Log on to administrator and open Windows Explorer then expand the C
      drive. Right click on the PRFViewer folder and then open Properties.
      Next open the Security tab. Click on Users and increase the privileges
      by clicking on Modify. If you are using a different name for your
      patron login screen you will have to add it to the Security tab and then
      click on it and then click on Modify. Now Pedigree Resource File will
      function correctly.

      Problem:
      Upon installing Freedman Bank Records from the server, there were a
      couple of things that happened. When opening the program, an
      information window would open and it would show a complete scrolling of
      the C drive. Then the program would open and you could then use the
      program normally. When closing the program, you would get an error
      message saying that the computer could not write to a file. Upon
      closing that error message, another error message would open saying that
      another file could not be written to. I don't remember exactly what
      they said now. The program worked correctly but the messages were
      annoying.

      Solution:
      As in the solution for the Pedigree Resource File, you open Windows
      Explorer and expand the C drive. Right click on the Freedman folder and
      open the preferences then click on the Security tab. Click on Users and
      increase the privileges by clicking on Modify. If you are using a
      different name for your patron login screen you will have to add it to
      the Security tab and then click on it and then click on Modify. Now
      Freedman Bank Records will function without th annoying pop up windows.

      Maybe the Family History Resource Viewer problem could have been fixed
      in the same manner as the Pedigree Resource File and Freedman Bank
      programs, I didn't test it to find out. I didn't want to go back and
      decrease the privileges for the Patron login. If someone wants to test
      it out they can report it.

      Sorry this was so long, but I wanted to explain as fully as possible so
      that if anyone else has a similar problem it would be fully spelled
      out. I appreciate all the advice by all who offered.
      Len Ingermanson
      Tucson, AZ

    • Gary Templeman
      Remember, the letter sent from FHC Support also said the following: We d like to remind you that upgrading your center s computers to Windows XP is not
      Message 2 of 20 , Jan 6, 2007
        Remember, the letter sent from FHC Support also said the following:

        "We'd like to remind you that upgrading your center's computers to Windows
        XP is not necessarily required, and, in some cases, may not be possible, or
        practical, due to the computer's age or limitations. Requesting an upgrade
        is a local decision based on your needs and your computer's capacity. Please
        make sure that you involve the Stake Technology Specialist to determine
        which computers can (or should) be upgraded to the Windows XP environment.
        Each license (per machine) will be purchased with Family History department
        funds, and should be distributed wisely."

        For most centers there is no compelling reason to jump in and start
        installing XP on every computer if W2K is functioning well.

        Gary Templeman

        ----- Original Message -----
        From: "Ronald Frye" <ronfrye@...>
        To: <fhctech@yahoogroups.com>
        Sent: Saturday, January 06, 2007 10:42 AM
        Subject: Re: [fhctech] Win XP Image Istallation Issues


        Len's experiences (below) remind me of the hair-pulling problems I had years
        ago when updating our FHC computer's from Windows 98 to Windows 2000. I
        "just about lost my religion" over that one. I'm NOT going to let that
        happen again, so I'll stick with Windows 2000 on our FHC computers and let
        the next sucker (FHC Tech) deal with the "upgrade" to Windows XP. I'm tired
        of being a glutton for punishment.

        Ronald Frye
        Danville, CA FHC Computer Specialist


        ----- Original Message -----
        From: Len Ingermanson
        To: fhctech@yahoogroups.com
        Sent: Friday, January 05, 2007 9:25 PM
        Subject: [fhctech] Win XP Image Istallation Issues


        This is a follow-up to my postings over the last week concerning issues
        with the XP Image install. I will discuss the problems and then give
        the solutions. Last week I began by installing the Image from SL. Then
        setting up the client and mapping the drives. After installing the
        additional programs that do not come on the Image; Australian Vital
        Records, British 1851 Census, all of the databases that use the Family
        History Resource Viewer, Pedigree Resource File Freedman Bank Records,
        PAF Insight, GenViewer, and some additional programs that we have
        locally, I was hopeful that all would work. Unfortunately, that was not
        the case.

        Problem:
        First, the Family History Resource Viewer would not open in the Patron
        login screen, period. I got a runtime error message '3051' stating that
        the BOOKMARK.MDB file located in C:\Program Files\RFViewer\Support
        Files\ could not be opened. I went to the file and increased the
        permissions but then got another runtime error '3050' that stated "Could
        not lock file."
        Solution:
        I gave the Patron user "Power Users" privileges and that completely
        resolved this issue. I know there have been some postings concerning
        giving the patrons these privileges, but it fixed the problem. Maybe
        the solutions I will discuss later would have resolved this issue. You
        might try it before giving Power Users privileges.
        To give Power Users privileges,
        1. Right click on My Computer
        2. Click on Manage
        3. Expand Local Users and Groups
        4. Click on the Users folder
        5. On the right frame, double click on the appropriate name that you
        use for your patron login
        6. Click on the Member of tab
        7. Click on the Add button at the bottom
        8. Type Power Users in the empty box
        9. Click on Check Names
        10. Click ok
        Your done.

        Problem:
        Pedigree Resource File semi worked. After accomplishing the setup for
        PRF and MI from the server and using the network key, the program would
        open up normally. Using the Master Index to do a search, it would do
        the search and find the appropriate matches. By clicking the number in
        front of one of the matches it would open the Pedigree file and you
        could then view the person. Everything worked as advertised, the first
        match; but when attempting any additional searches, the program said it
        was searching but when finished the only matched displayed would be only
        those accomplished in the first search, or no matches were displayed at
        all. You could also go to the Pedigree Files and search for a name on a
        specific CD and could find the individual. After closing the program an
        error message appeared saying, Unable to open log file.

        Solution:
        Log on to administrator and open Windows Explorer then expand the C
        drive. Right click on the PRFViewer folder and then open Properties.
        Next open the Security tab. Click on Users and increase the privileges
        by clicking on Modify. If you are using a different name for your
        patron login screen you will have to add it to the Security tab and then
        click on it and then click on Modify. Now Pedigree Resource File will
        function correctly.

        Problem:
        Upon installing Freedman Bank Records from the server, there were a
        couple of things that happened. When opening the program, an
        information window would open and it would show a complete scrolling of
        the C drive. Then the program would open and you could then use the
        program normally. When closing the program, you would get an error
        message saying that the computer could not write to a file. Upon
        closing that error message, another error message would open saying that
        another file could not be written to. I don't remember exactly what
        they said now. The program worked correctly but the messages were
        annoying.

        Solution:
        As in the solution for the Pedigree Resource File, you open Windows
        Explorer and expand the C drive. Right click on the Freedman folder and
        open the preferences then click on the Security tab. Click on Users and
        increase the privileges by clicking on Modify. If you are using a
        different name for your patron login screen you will have to add it to
        the Security tab and then click on it and then click on Modify. Now
        Freedman Bank Records will function without th annoying pop up windows.

        Maybe the Family History Resource Viewer problem could have been fixed
        in the same manner as the Pedigree Resource File and Freedman Bank
        programs, I didn't test it to find out. I didn't want to go back and
        decrease the privileges for the Patron login. If someone wants to test
        it out they can report it.

        Sorry this was so long, but I wanted to explain as fully as possible so
        that if anyone else has a similar problem it would be fully spelled
        out. I appreciate all the advice by all who offered.
        Len Ingermanson
        Tucson, AZ
      • Skier
        ... I m still a strong advocate of virtual machines. If each stake center had a server to which each ward connected then a whole mess of headaches would be
        Message 3 of 20 , Jan 6, 2007
          Gary Templeman wrote:

          > "We'd like to remind you that upgrading your center's computers to Windows
          > XP is not necessarily required, and, in some cases, may not be possible, or
          > practical, due to the computer's age or limitations. Requesting an upgrade
          > is a local decision based on your needs and your computer's capacity. Please
          > make sure that you involve the Stake Technology Specialist to determine
          > which computers can (or should) be upgraded to the Windows XP environment.
          > Each license (per machine) will be purchased with Family History department
          > funds, and should be distributed wisely."

          I'm still a strong advocate of virtual machines. If each stake center
          had a server to which each ward connected then a whole mess of headaches
          would be eliminated and local machines could have foolproof thinclients.
        • RussellHltn
          ... installing XP on every computer if W2K is functioning well.
          Message 4 of 20 , Jan 6, 2007
            >>> For most centers there is no compelling reason to jump in and start
            installing XP on every computer if W2K is functioning well. <<<

            Not to disagree, but just to point something out. The U.S. has changed the
            dates that it goes on and off of daylight savings. There's a patch out of
            XP so that the machine will follow this new schedule. At this time I don't
            know of any patch for 2000. I suspect someone will come up with a fix
            before March.

            Also, XP tends to be more secure. That may be worth thinking about. I may
            upgrade our two HP machines to XP. I'll have to check how much memory they
            have first. I don't like the way XP performs when it has less then 512MB of
            RAM.
          • Gary Templeman
            When I said, no compelling reason to jump in and start installing XP on every computer , one reason was to let people like Len find all the problems and fixes
            Message 5 of 20 , Jan 6, 2007
              When I said, "no compelling reason to jump in and start installing XP on
              every computer", one reason was to let people like Len find all the problems
              and fixes first ;-)

              The second was to do so systematically, perhaps by picking one and getting
              it *completely* installed and configured before moving on to another. As he
              noted, it took hours and a lot of headaches before it was nailed. So I still
              think my original premise that there is no need to *rush* (better security
              not withstanding) still applies. Your statement that you "may" choose to
              upgrade indicates you are of the same mind.

              Gary

              ----- Original Message -----
              From: "RussellHltn" <RussellHltn@...>
              To: <fhctech@yahoogroups.com>
              Sent: Saturday, January 06, 2007 8:30 PM
              Subject: RE: [fhctech] Win XP Image Istallation Issues


              >>>> For most centers there is no compelling reason to jump in and start
              > installing XP on every computer if W2K is functioning well. <<<
              >
              > Not to disagree, but just to point something out. The U.S. has changed
              > the
              > dates that it goes on and off of daylight savings. There's a patch out of
              > XP so that the machine will follow this new schedule. At this time I
              > don't
              > know of any patch for 2000. I suspect someone will come up with a fix
              > before March.
              >
              > Also, XP tends to be more secure. That may be worth thinking about. I
              > may
              > upgrade our two HP machines to XP. I'll have to check how much memory
              > they
              > have first. I don't like the way XP performs when it has less then 512MB
              > of
              > RAM.
              >
              >
              >
              > Home Page: http://fhctech.org/
              > Community email addresses:
              > Post message: fhctech@yahoogroups.com
              > Subscribe: fhctech-subscribe@yahoogroups.com
              > Unsubscribe: fhctech-unsubscribe@yahoogroups.com
              > List owner: Rick@...
              > Shortcut URL to Yahoo! group page:
              > http://groups.yahoo.com/group/fhctech
              > Yahoo! Groups Links
              >
              >
              >
            • RussellHltn
              ... same mind.
              Message 6 of 20 , Jan 6, 2007
                >>> Your statement that you "may" choose to upgrade indicates you are of the
                same mind. <<<

                My "may" is based on some other factors. The two machines I have in mind to
                upgrade to XP have XP license stickers on them already. As such, cost is
                not as issue. The bigger issue is that the bulk of the machines in my FHC
                are P3/400MHz machines. I don't think they'll ever see XP. I've been
                spoiled rotten in that they were all identical machines so I built one and
                ghosted the rest. My upgrade plans are when the administrative machines get
                retired in another 2-3 years, I'll move them into the FHC. But until then
                the bulk of the machines will be Win2000. So what advantage is there in
                making one or two machines "different"? For the patrons, I can't think of
                much.

                OTOH, I'd like to have something running XP just to play with it and help
                people out here. I may see if I can set up my better machines to dual boot
                just so I can play. <grin>
              • David J. Wardell
                As of 2006, our pals at Microsoft decided that Windows 2000 is no longer a mainstream product and hence they won t be enhancing it anymore. While they might
                Message 7 of 20 , Jan 6, 2007
                  As of 2006, our pals at Microsoft decided that Windows 2000 is no longer a "mainstream" product and hence they won't be enhancing it anymore.  While they might provide a DST patch, it's by no means guaranteed.
                   
                  In my mind, that is the single most compelling reason to find a way to move to Windows XP.  It's part of the Microsoft program and we either adapt to it or live with the consequences, which over time become significant.  I live with Windows ME on my laptop because my copy of the electronic Oxford English Dictionary won't run on a later OS and I don't have the money for an upgrade--but the list of things that no longer work gets longer every day.  I probably won't be able to buy a new printer, for instance.
                   
                  At the FHC, I've managed to upgrade all but three of our ten machines to XP.  Solving the compatibility issues has taken some thought, but the effort was worth it.  One machine we will keep on Windows 2000 for compatibility reasons indefinitely (we need to keep the old DOS FamilySearch around and one puzzle I've never solved is how to make that program run on a current generation XP machine.  I suspect there are fundamental barriers in the way some new equipment manages memory).  We also have our computer for staff use that is still Windows 2000.  It's configured for multiple users, works well, and I simply haven't found the courage to try and rebuild it.  The third upgrade I haven't got to yet is our microfilm scanner.
                   
                  Hint: Upgrades are handy, but fresh installs, especially of XP, are the way to go.  Most compatibility issues are solved by simply starting with a fresh machine.
                   
                  All the best,
                   
                  David Wardell
                  McLean Virginia FHC
                   


                  From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of Gary Templeman
                  Sent: Sunday, January 07, 2007 12:43 AM
                  To: fhctech@yahoogroups.com
                  Subject: Re: [fhctech] Win XP Image Istallation Issues

                  When I said, "no compelling reason to jump in and start installing XP on
                  every computer", one reason was to let people like Len find all the problems
                  and fixes first ;-)

                  The second was to do so systematically, perhaps by picking one and getting
                  it *completely* installed and configured before moving on to another. As he
                  noted, it took hours and a lot of headaches before it was nailed. So I still
                  think my original premise that there is no need to *rush* (better security
                  not withstanding) still applies. Your statement that you "may" choose to
                  upgrade indicates you are of the same mind.

                  Gary

                  ----- Original Message -----
                  From: "RussellHltn" <RussellHltn@ gmail.com>
                  To: <fhctech@yahoogroups .com>
                  Sent: Saturday, January 06, 2007 8:30 PM
                  Subject: RE: [fhctech] Win XP Image Istallation Issues

                  >>>> For most centers there is no compelling reason to jump in and start
                  > installing XP on every computer if W2K is functioning well. <<<
                  >
                  > Not to disagree, but just to point something out. The U.S. has changed
                  > the
                  > dates that it goes on and off of daylight savings. There's a patch out of
                  > XP so that the machine will follow this new schedule. At this time I
                  > don't
                  > know of any patch for 2000. I suspect someone will come up with a fix
                  > before March.
                  >
                  > Also, XP tends to be more secure. That may be worth thinking about. I
                  > may
                  > upgrade our two HP machines to XP. I'll have to check how much memory
                  > they
                  > have first. I don't like the way XP performs when it has less then 512MB
                  > of
                  > RAM.
                  >
                  >
                  >
                  > Home Page: http://fhctech. org/
                  > Community email addresses:
                  > Post message: fhctech@yahoogroups .com
                  > Subscribe: fhctech-subscribe@ yahoogroups. com
                  > Unsubscribe: fhctech-unsubscribe @yahoogroups. com
                  > List owner: Rick@Klemetson. com
                  > Shortcut URL to Yahoo! group page:
                  > http://groups. yahoo.com/ group/fhctech
                  > Yahoo! Groups Links
                  >
                  >
                  >

                • RussellHltn
                  ... had a server to which each ward connected then a whole mess of headaches would be eliminated and local machines could have foolproof thinclients.
                  Message 8 of 20 , Jan 7, 2007
                    >>> I'm still a strong advocate of virtual machines. If each stake center
                    had a server to which each ward connected then a whole mess of headaches
                    would be eliminated and local machines could have foolproof thinclients. <<<

                    Once you build the communication infrastructure to do that, you might as
                    well go with web services and connect to CHQ. No need for a server at the
                    stake center.
                  • Dana Repouille
                    Can you tell by looking at the sticker whether it is a XP Home license or an XP Pro license? The license sticker on my laptop says XP Home. Is it legal to
                    Message 9 of 20 , Jan 7, 2007
                      Can you tell by looking at the sticker whether it is a XP Home license or an
                      XP Pro license? The license sticker on my laptop says XP Home. Is it legal
                      to install XP Pro on a computer that has a XP Pro sticker without paying
                      Microsoft more money?

                      Dana

                      -----Original Message-----
                      From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                      RussellHltn

                      My "may" is based on some other factors. The two machines I have in mind to
                      upgrade to XP have XP license stickers on them already. As such, cost is
                      not as issue.
                    • Dana Repouille
                      I remember when Windows 98 first came out. Microsoft STRONGLY encouraged us to install the upgrade over our previous Windows 95 installations. They said it
                      Message 10 of 20 , Jan 7, 2007
                        I remember when Windows 98 first came out. Microsoft STRONGLY encouraged us
                        to install the upgrade over our previous Windows 95 installations. They said
                        it ensured support for all legacy devices, and provided a faster and cleaner
                        upgrade path. I tried it both ways, and decided that a clean install was the
                        best way to go. Thanks for the suggestion, Microsoft.

                        Dana

                        -----Original Message-----
                        From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                        David J. Wardell

                        Hint: Upgrades are handy, but fresh installs, especially of XP, are the way
                        to go. Most compatibility issues are solved by simply starting with a fresh
                        machine.

                        All the best,

                        David Wardell
                        McLean Virginia FHC
                      • Dana Repouille
                        I totally agree with Russell. When I was first called as Computer Specialist in 1995, the stake president wanted me to set up a bulletin board on the stake
                        Message 11 of 20 , Jan 7, 2007
                          I totally agree with Russell. When I was first called as Computer Specialist
                          in 1995, the stake president wanted me to set up a bulletin board on the
                          stake clerk's computer, so each ward could dial in to fetch files,
                          announcements, etc. I told him it was against Church policy to leave a
                          computer running, and to leave a modem in auto-answer mode.

                          Someone also suggested configuring PC Anywhere (which the Church provided
                          free) to call you back at a known number when you called in to request a
                          session. It was a great idea, but I never implemented it because I don't
                          like to leave computers running unattended in an unoccupied building.

                          As Russell says, thin clients require a much more robust network than we
                          have in our rather large stake.

                          Dana

                          -----Original Message-----
                          From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                          RussellHltn

                          >>> I'm still a strong advocate of virtual machines. If each stake
                          >>> center
                          had a server to which each ward connected then a whole mess of headaches
                          would be eliminated and local machines could have foolproof thinclients. <<<

                          Once you build the communication infrastructure to do that, you might as
                          well go with web services and connect to CHQ. No need for a server at the
                          stake center.
                        • Gary Templeman
                          ... From: RussellHltn So what advantage is there in ... When you run XP in Classic mode the patrons will notice little to no
                          Message 12 of 20 , Jan 7, 2007
                            ----- Original Message -----
                            From: "RussellHltn" <RussellHltn@...>
                            So what advantage is there in
                            > making one or two machines "different"? For the patrons, I can't think of
                            > much.
                            >

                            When you run XP in Classic mode the patrons will notice little to no
                            difference.

                            Gary
                          • Gary Templeman
                            Again, you support my point. You are migrating slowly, over time and as appropriate for the particular machine and the software installed. Remember, I am not
                            Message 13 of 20 , Jan 7, 2007
                              Again, you support my point. You are migrating slowly, over time and as
                              appropriate for the particular machine and the software installed. Remember,
                              I am not saying NOT to upgrade at all. I am saying it is not something that
                              needs to be done "today if not sooner". It is not as if the computers are
                              suddenly going to stop working or blow up if they stay with W2K for another
                              few weeks or even a few months.

                              As to the DOS FamilySearch problem, the memory issue seems to be motherboard
                              related and not XP related. We have FS running fine on one computer with XP.
                              To help with the installation, you can request a "FamilySearch for XP" CD
                              from FHC Support. As I have noted in previous posts, it is not actually a
                              new version of XP, but a disk with some batch files that allow the install
                              to run on XP and to set the memory parameters and simplify network setup. If
                              a particular computer hardware supports the memory settings in W2K that work
                              with FS, it should work with XP too, AFAIK.

                              Finally, as to the microfilm scanner, if the model is one of the supported
                              ones the Church is currently shipping, you should be able to request the
                              specific scanner image disks. They do not get shipped with the computer by
                              default, but I had to re-image our computer due to crashing problems with
                              ImageWizard and they sent me the image disks.

                              Gary Templeman

                              ----- Original Message -----
                              From: "David J. Wardell" <fhc_lists@...>
                              To: <fhctech@yahoogroups.com>
                              Sent: Saturday, January 06, 2007 10:39 PM
                              Subject: RE: [fhctech] Win XP Image Istallation Issues


                              > As of 2006, our pals at Microsoft decided that Windows 2000 is no longer a
                              > "mainstream" product and hence they won't be enhancing it
                              > anymore. While they might provide a DST patch, it's by no means
                              > guaranteed.
                              >
                              > In my mind, that is the single most compelling reason to find a way to
                              > move to Windows XP. It's part of the Microsoft program and
                              > we either adapt to it or live with the consequences, which over time
                              > become significant. I live with Windows ME on my laptop
                              > because my copy of the electronic Oxford English Dictionary won't run on a
                              > later OS and I don't have the money for an upgrade--but
                              > the list of things that no longer work gets longer every day. I probably
                              > won't be able to buy a new printer, for instance.
                              >
                              > At the FHC, I've managed to upgrade all but three of our ten machines to
                              > XP. Solving the compatibility issues has taken some
                              > thought, but the effort was worth it. One machine we will keep on Windows
                              > 2000 for compatibility reasons indefinitely (we need to
                              > keep the old DOS FamilySearch around and one puzzle I've never solved is
                              > how to make that program run on a current generation XP
                              > machine. I suspect there are fundamental barriers in the way some new
                              > equipment manages memory). We also have our computer for
                              > staff use that is still Windows 2000. It's configured for multiple users,
                              > works well, and I simply haven't found the courage to try
                              > and rebuild it. The third upgrade I haven't got to yet is our microfilm
                              > scanner.
                              >
                              > Hint: Upgrades are handy, but fresh installs, especially of XP, are the
                              > way to go. Most compatibility issues are solved by simply
                              > starting with a fresh machine.
                              >
                              > All the best,
                              >
                              > David Wardell
                              > McLean Virginia FHC
                              >
                            • RussellHltn
                              ... difference.
                              Message 14 of 20 , Jan 7, 2007
                                >>> When you run XP in Classic mode the patrons will notice little to no
                                difference. <<<


                                Hmmmmmmm. Thanks for the reminder. I forgot about that feature. Indeed, I
                                think that would cover the difference - as long as I don't install IE7. <g>
                              • RussellHltn
                                ... or an XP Pro license?
                                Message 15 of 20 , Jan 7, 2007
                                  >>> Can you tell by looking at the sticker whether it is a XP Home license
                                  or an XP Pro license? <<<

                                  Yes.

                                  Since the two HPs at the FHC are "business grade" machines, I'm 99% sure
                                  they are XP Professional.


                                  >>> The license sticker on my laptop says XP Home. Is it legal to install XP
                                  Pro on a computer that has a XP Pro sticker without paying Microsoft more
                                  money? <<<

                                  Install XP Pro on a machine with a XP Pro sticker? I don't see why not.

                                  Installing XP Pro on a machine with a XP Home sticker, I think you'd need to
                                  buy/license some kind of upgrade. If you do that with a FHC machine, you
                                  might want to let CHQ know that you did that. The upgrade may cost less
                                  then the Win2K to XP Pro upgrade or worse, a strait-out WinXP Pro license
                                  (no upgrade credit).
                                • Gary Templeman
                                  ... From: RussellHltn To: Sent: Sunday, January 07, 2007 12:23 PM Subject: RE: [fhctech] Win XP Image
                                  Message 16 of 20 , Jan 7, 2007
                                    ----- Original Message -----
                                    From: "RussellHltn" <RussellHltn@...>
                                    To: <fhctech@yahoogroups.com>
                                    Sent: Sunday, January 07, 2007 12:23 PM
                                    Subject: RE: [fhctech] Win XP Image Istallation Issues


                                    >>>> When you run XP in Classic mode the patrons will notice little to no
                                    > difference. <<<
                                    >
                                    >
                                    > Hmmmmmmm. Thanks for the reminder. I forgot about that feature. Indeed,
                                    > I
                                    > think that would cover the difference - as long as I don't install IE7.
                                    > <g>
                                    >
                                    >

                                    BTW, the default installation of IE7 does not show the normal File, Edit,
                                    View, Favorites, etc menu bar. If you activate it, they have it show up on
                                    the second line rather than at the top like every other Windows application.
                                    There is a registry tweak to put it back on the top. You can get it at
                                    http://www.snapfiles.com/get/ie7menutoptweak.html

                                    I find it interesting that one of the reasons for upgrading to XP over W2K
                                    is security, yet people want to avoid IE7, which also addresses a lot of
                                    security issues (including having a phishing filter).

                                    Gary
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