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RE: [fhctech] Win XP Image Istallation Issues

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  • Terri J.
    Len, I find your first problem/solution rather interesting as our image seemed to have already set the Patron to Power User . We may be talking about
    Message 1 of 20 , Jan 6, 2007
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      Len, I find your first problem/solution rather interesting as our image seemed to have already set the Patron to "Power User". We may be talking about different sets of images here.
       
      Another interesting thing about our particular image installation, as we installed the printer on each computer, a file automatically queued up to print. It was someone's PAF/TempleReady report from June '06. We let it print after the first couple of installations, thinking it was a printer test, but aborted printouts afterward because it was 5-6 pages long. Did anyone else experience this? :)
       
      Other than that, thanks for pointing out some of your issues. We haven't gotten that far yet, but will be installing those programs shortly and it's good to know we have possible solutions to possible problems.
       
       - Terri J.
       
      PS. We have also found that if you had the memory (extended) problems with FamilySearch DOS before the image install, that did not change. Some of the newer computers apparently cannot be configured to work around that. We tried everything we knew previously and had hoped the image might have a solution for us. Oh, well, at least it works on some machines.
       


      From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of Len Ingermanson
      Sent: Saturday, January 06, 2007 12:25 AM
      To: fhctech@yahoogroups.com
      Subject: [fhctech] Win XP Image Istallation Issues

      This is a follow-up to my postings over the last week concerning issues
      with the XP Image install. I will discuss the problems and then give
      the solutions. Last week I began by installing the Image from SL. Then
      setting up the client and mapping the drives. After installing the
      additional programs that do not come on the Image; Australian Vital
      Records, British 1851 Census, all of the databases that use the Family
      History Resource Viewer, Pedigree Resource File Freedman Bank Records,
      PAF Insight, GenViewer, and some additional programs that we have
      locally, I was hopeful that all would work. Unfortunately, that was not
      the case.

      Problem:
      First, the Family History Resource Viewer would not open in the Patron
      login screen, period. I got a runtime error message '3051' stating that
      the BOOKMARK.MDB file located in C:\Program Files\RFViewer\ Support
      Files\ could not be opened. I went to the file and increased the
      permissions but then got another runtime error '3050' that stated "Could
      not lock file."
      Solution:
      I gave the Patron user "Power Users" privileges and that completely
      resolved this issue. I know there have been some postings concerning
      giving the patrons these privileges, but it fixed the problem. Maybe
      the solutions I will discuss later would have resolved this issue. You
      might try it before giving Power Users privileges.

      .

      _

      --
      No virus found in this outgoing message.
      Checked by AVG Free Edition.
      Version: 7.1.410 / Virus Database: 268.16.6/617 - Release Date: 1/5/2007

    • Ronald Frye
      Len s experiences (below) remind me of the hair-pulling problems I had years ago when updating our FHC computer s from Windows 98 to Windows 2000. I just
      Message 2 of 20 , Jan 6, 2007
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        Len's experiences (below) remind me of the hair-pulling problems I had years ago when updating our FHC computer's from Windows 98 to Windows 2000. I "just about lost my religion" over that one. I'm NOT going to let that happen again, so I'll stick with Windows 2000 on our FHC computers and let the next sucker (FHC Tech) deal with the "upgrade" to Windows XP. I'm tired of being a glutton for punishment.
         
        Ronald Frye
        Danville, CA FHC Computer Specialist
         
         
        ----- Original Message -----
        Sent: Friday, January 05, 2007 9:25 PM
        Subject: [fhctech] Win XP Image Istallation Issues

        This is a follow-up to my postings over the last week concerning issues
        with the XP Image install. I will discuss the problems and then give
        the solutions. Last week I began by installing the Image from SL. Then
        setting up the client and mapping the drives. After installing the
        additional programs that do not come on the Image; Australian Vital
        Records, British 1851 Census, all of the databases that use the Family
        History Resource Viewer, Pedigree Resource File Freedman Bank Records,
        PAF Insight, GenViewer, and some additional programs that we have
        locally, I was hopeful that all would work. Unfortunately, that was not
        the case.

        Problem:
        First, the Family History Resource Viewer would not open in the Patron
        login screen, period. I got a runtime error message '3051' stating that
        the BOOKMARK.MDB file located in C:\Program Files\RFViewer\ Support
        Files\ could not be opened. I went to the file and increased the
        permissions but then got another runtime error '3050' that stated "Could
        not lock file."
        Solution:
        I gave the Patron user "Power Users" privileges and that completely
        resolved this issue. I know there have been some postings concerning
        giving the patrons these privileges, but it fixed the problem. Maybe
        the solutions I will discuss later would have resolved this issue. You
        might try it before giving Power Users privileges.
        To give Power Users privileges,
        1. Right click on My Computer
        2. Click on Manage
        3. Expand Local Users and Groups
        4. Click on the Users folder
        5. On the right frame, double click on the appropriate name that you
        use for your patron login
        6. Click on the Member of tab
        7. Click on the Add button at the bottom
        8. Type Power Users in the empty box
        9. Click on Check Names
        10. Click ok
        Your done.

        Problem:
        Pedigree Resource File semi worked. After accomplishing the setup for
        PRF and MI from the server and using the network key, the program would
        open up normally. Using the Master Index to do a search, it would do
        the search and find the appropriate matches. By clicking the number in
        front of one of the matches it would open the Pedigree file and you
        could then view the person. Everything worked as advertised, the first
        match; but when attempting any additional searches, the program said it
        was searching but when finished the only matched displayed would be only
        those accomplished in the first search, or no matches were displayed at
        all. You could also go to the Pedigree Files and search for a name on a
        specific CD and could find the individual. After closing the program an
        error message appeared saying, Unable to open log file.

        Solution:
        Log on to administrator and open Windows Explorer then expand the C
        drive. Right click on the PRFViewer folder and then open Properties.
        Next open the Security tab. Click on Users and increase the privileges
        by clicking on Modify. If you are using a different name for your
        patron login screen you will have to add it to the Security tab and then
        click on it and then click on Modify. Now Pedigree Resource File will
        function correctly.

        Problem:
        Upon installing Freedman Bank Records from the server, there were a
        couple of things that happened. When opening the program, an
        information window would open and it would show a complete scrolling of
        the C drive. Then the program would open and you could then use the
        program normally. When closing the program, you would get an error
        message saying that the computer could not write to a file. Upon
        closing that error message, another error message would open saying that
        another file could not be written to. I don't remember exactly what
        they said now. The program worked correctly but the messages were
        annoying.

        Solution:
        As in the solution for the Pedigree Resource File, you open Windows
        Explorer and expand the C drive. Right click on the Freedman folder and
        open the preferences then click on the Security tab. Click on Users and
        increase the privileges by clicking on Modify. If you are using a
        different name for your patron login screen you will have to add it to
        the Security tab and then click on it and then click on Modify. Now
        Freedman Bank Records will function without th annoying pop up windows.

        Maybe the Family History Resource Viewer problem could have been fixed
        in the same manner as the Pedigree Resource File and Freedman Bank
        programs, I didn't test it to find out. I didn't want to go back and
        decrease the privileges for the Patron login. If someone wants to test
        it out they can report it.

        Sorry this was so long, but I wanted to explain as fully as possible so
        that if anyone else has a similar problem it would be fully spelled
        out. I appreciate all the advice by all who offered.
        Len Ingermanson
        Tucson, AZ

      • Gary Templeman
        Remember, the letter sent from FHC Support also said the following: We d like to remind you that upgrading your center s computers to Windows XP is not
        Message 3 of 20 , Jan 6, 2007
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          Remember, the letter sent from FHC Support also said the following:

          "We'd like to remind you that upgrading your center's computers to Windows
          XP is not necessarily required, and, in some cases, may not be possible, or
          practical, due to the computer's age or limitations. Requesting an upgrade
          is a local decision based on your needs and your computer's capacity. Please
          make sure that you involve the Stake Technology Specialist to determine
          which computers can (or should) be upgraded to the Windows XP environment.
          Each license (per machine) will be purchased with Family History department
          funds, and should be distributed wisely."

          For most centers there is no compelling reason to jump in and start
          installing XP on every computer if W2K is functioning well.

          Gary Templeman

          ----- Original Message -----
          From: "Ronald Frye" <ronfrye@...>
          To: <fhctech@yahoogroups.com>
          Sent: Saturday, January 06, 2007 10:42 AM
          Subject: Re: [fhctech] Win XP Image Istallation Issues


          Len's experiences (below) remind me of the hair-pulling problems I had years
          ago when updating our FHC computer's from Windows 98 to Windows 2000. I
          "just about lost my religion" over that one. I'm NOT going to let that
          happen again, so I'll stick with Windows 2000 on our FHC computers and let
          the next sucker (FHC Tech) deal with the "upgrade" to Windows XP. I'm tired
          of being a glutton for punishment.

          Ronald Frye
          Danville, CA FHC Computer Specialist


          ----- Original Message -----
          From: Len Ingermanson
          To: fhctech@yahoogroups.com
          Sent: Friday, January 05, 2007 9:25 PM
          Subject: [fhctech] Win XP Image Istallation Issues


          This is a follow-up to my postings over the last week concerning issues
          with the XP Image install. I will discuss the problems and then give
          the solutions. Last week I began by installing the Image from SL. Then
          setting up the client and mapping the drives. After installing the
          additional programs that do not come on the Image; Australian Vital
          Records, British 1851 Census, all of the databases that use the Family
          History Resource Viewer, Pedigree Resource File Freedman Bank Records,
          PAF Insight, GenViewer, and some additional programs that we have
          locally, I was hopeful that all would work. Unfortunately, that was not
          the case.

          Problem:
          First, the Family History Resource Viewer would not open in the Patron
          login screen, period. I got a runtime error message '3051' stating that
          the BOOKMARK.MDB file located in C:\Program Files\RFViewer\Support
          Files\ could not be opened. I went to the file and increased the
          permissions but then got another runtime error '3050' that stated "Could
          not lock file."
          Solution:
          I gave the Patron user "Power Users" privileges and that completely
          resolved this issue. I know there have been some postings concerning
          giving the patrons these privileges, but it fixed the problem. Maybe
          the solutions I will discuss later would have resolved this issue. You
          might try it before giving Power Users privileges.
          To give Power Users privileges,
          1. Right click on My Computer
          2. Click on Manage
          3. Expand Local Users and Groups
          4. Click on the Users folder
          5. On the right frame, double click on the appropriate name that you
          use for your patron login
          6. Click on the Member of tab
          7. Click on the Add button at the bottom
          8. Type Power Users in the empty box
          9. Click on Check Names
          10. Click ok
          Your done.

          Problem:
          Pedigree Resource File semi worked. After accomplishing the setup for
          PRF and MI from the server and using the network key, the program would
          open up normally. Using the Master Index to do a search, it would do
          the search and find the appropriate matches. By clicking the number in
          front of one of the matches it would open the Pedigree file and you
          could then view the person. Everything worked as advertised, the first
          match; but when attempting any additional searches, the program said it
          was searching but when finished the only matched displayed would be only
          those accomplished in the first search, or no matches were displayed at
          all. You could also go to the Pedigree Files and search for a name on a
          specific CD and could find the individual. After closing the program an
          error message appeared saying, Unable to open log file.

          Solution:
          Log on to administrator and open Windows Explorer then expand the C
          drive. Right click on the PRFViewer folder and then open Properties.
          Next open the Security tab. Click on Users and increase the privileges
          by clicking on Modify. If you are using a different name for your
          patron login screen you will have to add it to the Security tab and then
          click on it and then click on Modify. Now Pedigree Resource File will
          function correctly.

          Problem:
          Upon installing Freedman Bank Records from the server, there were a
          couple of things that happened. When opening the program, an
          information window would open and it would show a complete scrolling of
          the C drive. Then the program would open and you could then use the
          program normally. When closing the program, you would get an error
          message saying that the computer could not write to a file. Upon
          closing that error message, another error message would open saying that
          another file could not be written to. I don't remember exactly what
          they said now. The program worked correctly but the messages were
          annoying.

          Solution:
          As in the solution for the Pedigree Resource File, you open Windows
          Explorer and expand the C drive. Right click on the Freedman folder and
          open the preferences then click on the Security tab. Click on Users and
          increase the privileges by clicking on Modify. If you are using a
          different name for your patron login screen you will have to add it to
          the Security tab and then click on it and then click on Modify. Now
          Freedman Bank Records will function without th annoying pop up windows.

          Maybe the Family History Resource Viewer problem could have been fixed
          in the same manner as the Pedigree Resource File and Freedman Bank
          programs, I didn't test it to find out. I didn't want to go back and
          decrease the privileges for the Patron login. If someone wants to test
          it out they can report it.

          Sorry this was so long, but I wanted to explain as fully as possible so
          that if anyone else has a similar problem it would be fully spelled
          out. I appreciate all the advice by all who offered.
          Len Ingermanson
          Tucson, AZ
        • Skier
          ... I m still a strong advocate of virtual machines. If each stake center had a server to which each ward connected then a whole mess of headaches would be
          Message 4 of 20 , Jan 6, 2007
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            Gary Templeman wrote:

            > "We'd like to remind you that upgrading your center's computers to Windows
            > XP is not necessarily required, and, in some cases, may not be possible, or
            > practical, due to the computer's age or limitations. Requesting an upgrade
            > is a local decision based on your needs and your computer's capacity. Please
            > make sure that you involve the Stake Technology Specialist to determine
            > which computers can (or should) be upgraded to the Windows XP environment.
            > Each license (per machine) will be purchased with Family History department
            > funds, and should be distributed wisely."

            I'm still a strong advocate of virtual machines. If each stake center
            had a server to which each ward connected then a whole mess of headaches
            would be eliminated and local machines could have foolproof thinclients.
          • RussellHltn
            ... installing XP on every computer if W2K is functioning well.
            Message 5 of 20 , Jan 6, 2007
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              >>> For most centers there is no compelling reason to jump in and start
              installing XP on every computer if W2K is functioning well. <<<

              Not to disagree, but just to point something out. The U.S. has changed the
              dates that it goes on and off of daylight savings. There's a patch out of
              XP so that the machine will follow this new schedule. At this time I don't
              know of any patch for 2000. I suspect someone will come up with a fix
              before March.

              Also, XP tends to be more secure. That may be worth thinking about. I may
              upgrade our two HP machines to XP. I'll have to check how much memory they
              have first. I don't like the way XP performs when it has less then 512MB of
              RAM.
            • Gary Templeman
              When I said, no compelling reason to jump in and start installing XP on every computer , one reason was to let people like Len find all the problems and fixes
              Message 6 of 20 , Jan 6, 2007
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                When I said, "no compelling reason to jump in and start installing XP on
                every computer", one reason was to let people like Len find all the problems
                and fixes first ;-)

                The second was to do so systematically, perhaps by picking one and getting
                it *completely* installed and configured before moving on to another. As he
                noted, it took hours and a lot of headaches before it was nailed. So I still
                think my original premise that there is no need to *rush* (better security
                not withstanding) still applies. Your statement that you "may" choose to
                upgrade indicates you are of the same mind.

                Gary

                ----- Original Message -----
                From: "RussellHltn" <RussellHltn@...>
                To: <fhctech@yahoogroups.com>
                Sent: Saturday, January 06, 2007 8:30 PM
                Subject: RE: [fhctech] Win XP Image Istallation Issues


                >>>> For most centers there is no compelling reason to jump in and start
                > installing XP on every computer if W2K is functioning well. <<<
                >
                > Not to disagree, but just to point something out. The U.S. has changed
                > the
                > dates that it goes on and off of daylight savings. There's a patch out of
                > XP so that the machine will follow this new schedule. At this time I
                > don't
                > know of any patch for 2000. I suspect someone will come up with a fix
                > before March.
                >
                > Also, XP tends to be more secure. That may be worth thinking about. I
                > may
                > upgrade our two HP machines to XP. I'll have to check how much memory
                > they
                > have first. I don't like the way XP performs when it has less then 512MB
                > of
                > RAM.
                >
                >
                >
                > Home Page: http://fhctech.org/
                > Community email addresses:
                > Post message: fhctech@yahoogroups.com
                > Subscribe: fhctech-subscribe@yahoogroups.com
                > Unsubscribe: fhctech-unsubscribe@yahoogroups.com
                > List owner: Rick@...
                > Shortcut URL to Yahoo! group page:
                > http://groups.yahoo.com/group/fhctech
                > Yahoo! Groups Links
                >
                >
                >
              • RussellHltn
                ... same mind.
                Message 7 of 20 , Jan 6, 2007
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                  >>> Your statement that you "may" choose to upgrade indicates you are of the
                  same mind. <<<

                  My "may" is based on some other factors. The two machines I have in mind to
                  upgrade to XP have XP license stickers on them already. As such, cost is
                  not as issue. The bigger issue is that the bulk of the machines in my FHC
                  are P3/400MHz machines. I don't think they'll ever see XP. I've been
                  spoiled rotten in that they were all identical machines so I built one and
                  ghosted the rest. My upgrade plans are when the administrative machines get
                  retired in another 2-3 years, I'll move them into the FHC. But until then
                  the bulk of the machines will be Win2000. So what advantage is there in
                  making one or two machines "different"? For the patrons, I can't think of
                  much.

                  OTOH, I'd like to have something running XP just to play with it and help
                  people out here. I may see if I can set up my better machines to dual boot
                  just so I can play. <grin>
                • David J. Wardell
                  As of 2006, our pals at Microsoft decided that Windows 2000 is no longer a mainstream product and hence they won t be enhancing it anymore. While they might
                  Message 8 of 20 , Jan 6, 2007
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                    As of 2006, our pals at Microsoft decided that Windows 2000 is no longer a "mainstream" product and hence they won't be enhancing it anymore.  While they might provide a DST patch, it's by no means guaranteed.
                     
                    In my mind, that is the single most compelling reason to find a way to move to Windows XP.  It's part of the Microsoft program and we either adapt to it or live with the consequences, which over time become significant.  I live with Windows ME on my laptop because my copy of the electronic Oxford English Dictionary won't run on a later OS and I don't have the money for an upgrade--but the list of things that no longer work gets longer every day.  I probably won't be able to buy a new printer, for instance.
                     
                    At the FHC, I've managed to upgrade all but three of our ten machines to XP.  Solving the compatibility issues has taken some thought, but the effort was worth it.  One machine we will keep on Windows 2000 for compatibility reasons indefinitely (we need to keep the old DOS FamilySearch around and one puzzle I've never solved is how to make that program run on a current generation XP machine.  I suspect there are fundamental barriers in the way some new equipment manages memory).  We also have our computer for staff use that is still Windows 2000.  It's configured for multiple users, works well, and I simply haven't found the courage to try and rebuild it.  The third upgrade I haven't got to yet is our microfilm scanner.
                     
                    Hint: Upgrades are handy, but fresh installs, especially of XP, are the way to go.  Most compatibility issues are solved by simply starting with a fresh machine.
                     
                    All the best,
                     
                    David Wardell
                    McLean Virginia FHC
                     


                    From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of Gary Templeman
                    Sent: Sunday, January 07, 2007 12:43 AM
                    To: fhctech@yahoogroups.com
                    Subject: Re: [fhctech] Win XP Image Istallation Issues

                    When I said, "no compelling reason to jump in and start installing XP on
                    every computer", one reason was to let people like Len find all the problems
                    and fixes first ;-)

                    The second was to do so systematically, perhaps by picking one and getting
                    it *completely* installed and configured before moving on to another. As he
                    noted, it took hours and a lot of headaches before it was nailed. So I still
                    think my original premise that there is no need to *rush* (better security
                    not withstanding) still applies. Your statement that you "may" choose to
                    upgrade indicates you are of the same mind.

                    Gary

                    ----- Original Message -----
                    From: "RussellHltn" <RussellHltn@ gmail.com>
                    To: <fhctech@yahoogroups .com>
                    Sent: Saturday, January 06, 2007 8:30 PM
                    Subject: RE: [fhctech] Win XP Image Istallation Issues

                    >>>> For most centers there is no compelling reason to jump in and start
                    > installing XP on every computer if W2K is functioning well. <<<
                    >
                    > Not to disagree, but just to point something out. The U.S. has changed
                    > the
                    > dates that it goes on and off of daylight savings. There's a patch out of
                    > XP so that the machine will follow this new schedule. At this time I
                    > don't
                    > know of any patch for 2000. I suspect someone will come up with a fix
                    > before March.
                    >
                    > Also, XP tends to be more secure. That may be worth thinking about. I
                    > may
                    > upgrade our two HP machines to XP. I'll have to check how much memory
                    > they
                    > have first. I don't like the way XP performs when it has less then 512MB
                    > of
                    > RAM.
                    >
                    >
                    >
                    > Home Page: http://fhctech. org/
                    > Community email addresses:
                    > Post message: fhctech@yahoogroups .com
                    > Subscribe: fhctech-subscribe@ yahoogroups. com
                    > Unsubscribe: fhctech-unsubscribe @yahoogroups. com
                    > List owner: Rick@Klemetson. com
                    > Shortcut URL to Yahoo! group page:
                    > http://groups. yahoo.com/ group/fhctech
                    > Yahoo! Groups Links
                    >
                    >
                    >

                  • RussellHltn
                    ... had a server to which each ward connected then a whole mess of headaches would be eliminated and local machines could have foolproof thinclients.
                    Message 9 of 20 , Jan 7, 2007
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                      >>> I'm still a strong advocate of virtual machines. If each stake center
                      had a server to which each ward connected then a whole mess of headaches
                      would be eliminated and local machines could have foolproof thinclients. <<<

                      Once you build the communication infrastructure to do that, you might as
                      well go with web services and connect to CHQ. No need for a server at the
                      stake center.
                    • Dana Repouille
                      Can you tell by looking at the sticker whether it is a XP Home license or an XP Pro license? The license sticker on my laptop says XP Home. Is it legal to
                      Message 10 of 20 , Jan 7, 2007
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                        Can you tell by looking at the sticker whether it is a XP Home license or an
                        XP Pro license? The license sticker on my laptop says XP Home. Is it legal
                        to install XP Pro on a computer that has a XP Pro sticker without paying
                        Microsoft more money?

                        Dana

                        -----Original Message-----
                        From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                        RussellHltn

                        My "may" is based on some other factors. The two machines I have in mind to
                        upgrade to XP have XP license stickers on them already. As such, cost is
                        not as issue.
                      • Dana Repouille
                        I remember when Windows 98 first came out. Microsoft STRONGLY encouraged us to install the upgrade over our previous Windows 95 installations. They said it
                        Message 11 of 20 , Jan 7, 2007
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                          I remember when Windows 98 first came out. Microsoft STRONGLY encouraged us
                          to install the upgrade over our previous Windows 95 installations. They said
                          it ensured support for all legacy devices, and provided a faster and cleaner
                          upgrade path. I tried it both ways, and decided that a clean install was the
                          best way to go. Thanks for the suggestion, Microsoft.

                          Dana

                          -----Original Message-----
                          From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                          David J. Wardell

                          Hint: Upgrades are handy, but fresh installs, especially of XP, are the way
                          to go. Most compatibility issues are solved by simply starting with a fresh
                          machine.

                          All the best,

                          David Wardell
                          McLean Virginia FHC
                        • Dana Repouille
                          I totally agree with Russell. When I was first called as Computer Specialist in 1995, the stake president wanted me to set up a bulletin board on the stake
                          Message 12 of 20 , Jan 7, 2007
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                            I totally agree with Russell. When I was first called as Computer Specialist
                            in 1995, the stake president wanted me to set up a bulletin board on the
                            stake clerk's computer, so each ward could dial in to fetch files,
                            announcements, etc. I told him it was against Church policy to leave a
                            computer running, and to leave a modem in auto-answer mode.

                            Someone also suggested configuring PC Anywhere (which the Church provided
                            free) to call you back at a known number when you called in to request a
                            session. It was a great idea, but I never implemented it because I don't
                            like to leave computers running unattended in an unoccupied building.

                            As Russell says, thin clients require a much more robust network than we
                            have in our rather large stake.

                            Dana

                            -----Original Message-----
                            From: fhctech@yahoogroups.com [mailto:fhctech@yahoogroups.com] On Behalf Of
                            RussellHltn

                            >>> I'm still a strong advocate of virtual machines. If each stake
                            >>> center
                            had a server to which each ward connected then a whole mess of headaches
                            would be eliminated and local machines could have foolproof thinclients. <<<

                            Once you build the communication infrastructure to do that, you might as
                            well go with web services and connect to CHQ. No need for a server at the
                            stake center.
                          • Gary Templeman
                            ... From: RussellHltn So what advantage is there in ... When you run XP in Classic mode the patrons will notice little to no
                            Message 13 of 20 , Jan 7, 2007
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                              ----- Original Message -----
                              From: "RussellHltn" <RussellHltn@...>
                              So what advantage is there in
                              > making one or two machines "different"? For the patrons, I can't think of
                              > much.
                              >

                              When you run XP in Classic mode the patrons will notice little to no
                              difference.

                              Gary
                            • Gary Templeman
                              Again, you support my point. You are migrating slowly, over time and as appropriate for the particular machine and the software installed. Remember, I am not
                              Message 14 of 20 , Jan 7, 2007
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                                Again, you support my point. You are migrating slowly, over time and as
                                appropriate for the particular machine and the software installed. Remember,
                                I am not saying NOT to upgrade at all. I am saying it is not something that
                                needs to be done "today if not sooner". It is not as if the computers are
                                suddenly going to stop working or blow up if they stay with W2K for another
                                few weeks or even a few months.

                                As to the DOS FamilySearch problem, the memory issue seems to be motherboard
                                related and not XP related. We have FS running fine on one computer with XP.
                                To help with the installation, you can request a "FamilySearch for XP" CD
                                from FHC Support. As I have noted in previous posts, it is not actually a
                                new version of XP, but a disk with some batch files that allow the install
                                to run on XP and to set the memory parameters and simplify network setup. If
                                a particular computer hardware supports the memory settings in W2K that work
                                with FS, it should work with XP too, AFAIK.

                                Finally, as to the microfilm scanner, if the model is one of the supported
                                ones the Church is currently shipping, you should be able to request the
                                specific scanner image disks. They do not get shipped with the computer by
                                default, but I had to re-image our computer due to crashing problems with
                                ImageWizard and they sent me the image disks.

                                Gary Templeman

                                ----- Original Message -----
                                From: "David J. Wardell" <fhc_lists@...>
                                To: <fhctech@yahoogroups.com>
                                Sent: Saturday, January 06, 2007 10:39 PM
                                Subject: RE: [fhctech] Win XP Image Istallation Issues


                                > As of 2006, our pals at Microsoft decided that Windows 2000 is no longer a
                                > "mainstream" product and hence they won't be enhancing it
                                > anymore. While they might provide a DST patch, it's by no means
                                > guaranteed.
                                >
                                > In my mind, that is the single most compelling reason to find a way to
                                > move to Windows XP. It's part of the Microsoft program and
                                > we either adapt to it or live with the consequences, which over time
                                > become significant. I live with Windows ME on my laptop
                                > because my copy of the electronic Oxford English Dictionary won't run on a
                                > later OS and I don't have the money for an upgrade--but
                                > the list of things that no longer work gets longer every day. I probably
                                > won't be able to buy a new printer, for instance.
                                >
                                > At the FHC, I've managed to upgrade all but three of our ten machines to
                                > XP. Solving the compatibility issues has taken some
                                > thought, but the effort was worth it. One machine we will keep on Windows
                                > 2000 for compatibility reasons indefinitely (we need to
                                > keep the old DOS FamilySearch around and one puzzle I've never solved is
                                > how to make that program run on a current generation XP
                                > machine. I suspect there are fundamental barriers in the way some new
                                > equipment manages memory). We also have our computer for
                                > staff use that is still Windows 2000. It's configured for multiple users,
                                > works well, and I simply haven't found the courage to try
                                > and rebuild it. The third upgrade I haven't got to yet is our microfilm
                                > scanner.
                                >
                                > Hint: Upgrades are handy, but fresh installs, especially of XP, are the
                                > way to go. Most compatibility issues are solved by simply
                                > starting with a fresh machine.
                                >
                                > All the best,
                                >
                                > David Wardell
                                > McLean Virginia FHC
                                >
                              • RussellHltn
                                ... difference.
                                Message 15 of 20 , Jan 7, 2007
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                                  >>> When you run XP in Classic mode the patrons will notice little to no
                                  difference. <<<


                                  Hmmmmmmm. Thanks for the reminder. I forgot about that feature. Indeed, I
                                  think that would cover the difference - as long as I don't install IE7. <g>
                                • RussellHltn
                                  ... or an XP Pro license?
                                  Message 16 of 20 , Jan 7, 2007
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                                    >>> Can you tell by looking at the sticker whether it is a XP Home license
                                    or an XP Pro license? <<<

                                    Yes.

                                    Since the two HPs at the FHC are "business grade" machines, I'm 99% sure
                                    they are XP Professional.


                                    >>> The license sticker on my laptop says XP Home. Is it legal to install XP
                                    Pro on a computer that has a XP Pro sticker without paying Microsoft more
                                    money? <<<

                                    Install XP Pro on a machine with a XP Pro sticker? I don't see why not.

                                    Installing XP Pro on a machine with a XP Home sticker, I think you'd need to
                                    buy/license some kind of upgrade. If you do that with a FHC machine, you
                                    might want to let CHQ know that you did that. The upgrade may cost less
                                    then the Win2K to XP Pro upgrade or worse, a strait-out WinXP Pro license
                                    (no upgrade credit).
                                  • Gary Templeman
                                    ... From: RussellHltn To: Sent: Sunday, January 07, 2007 12:23 PM Subject: RE: [fhctech] Win XP Image
                                    Message 17 of 20 , Jan 7, 2007
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                                      ----- Original Message -----
                                      From: "RussellHltn" <RussellHltn@...>
                                      To: <fhctech@yahoogroups.com>
                                      Sent: Sunday, January 07, 2007 12:23 PM
                                      Subject: RE: [fhctech] Win XP Image Istallation Issues


                                      >>>> When you run XP in Classic mode the patrons will notice little to no
                                      > difference. <<<
                                      >
                                      >
                                      > Hmmmmmmm. Thanks for the reminder. I forgot about that feature. Indeed,
                                      > I
                                      > think that would cover the difference - as long as I don't install IE7.
                                      > <g>
                                      >
                                      >

                                      BTW, the default installation of IE7 does not show the normal File, Edit,
                                      View, Favorites, etc menu bar. If you activate it, they have it show up on
                                      the second line rather than at the top like every other Windows application.
                                      There is a registry tweak to put it back on the top. You can get it at
                                      http://www.snapfiles.com/get/ie7menutoptweak.html

                                      I find it interesting that one of the reasons for upgrading to XP over W2K
                                      is security, yet people want to avoid IE7, which also addresses a lot of
                                      security issues (including having a phishing filter).

                                      Gary
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