12842Re: [fhctech] Image Wizard not printing
- Jul 3, 2009I guess I better check that ours is still running. The first thing
I'd check on your system is that you are still running the LaserJet 5
driver. Windows may have decided to update the driver to more closely
match the printer.
And thanks for the correction on the driver. When I wrote that I was
thinking 4 was the most recent.
On Fri, Jul 3, 2009 at 5:45 AM, Gary Templeman<gtempleman1@...> wrote:
> We had the same non-printing issue recently and I used your suggestion to
> change to a laserjet 5 driver. That corrected the problem. Then this week,
> with no other changes by me, the problem has come back. That indicates to me
> that it is one of the updates pushed by LANDesk that has caused the new
> problem. When a program that was working suddenly stops it is almost always
> an environmental change and not some corruption in the program itself.
> The question is what has LANDesk installed this week on the DI systems?
> Changing the A-V program has been ongoing. Anything else?
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