I need a little assistance. I have been upgrading the computers at our
FHC for the last three days using the Image disks supplied by the Family
History Department and have a couple of issues. The Image disks have
the old DOS Family Search program installed but when you open the
program it asks for the appropriate disks. I contacted computer support
and they sent me a fix to change the drives, but the fix only does
Ancestral File, the IGI, the Addendum, and the Catalog, I think. I need
to have the program access the Military Index and the Scottish Church
Records on the server, has anyone been able to reset the program to
access those parts?
A couple of other issues I ran into, so far, are:
1. Freeman Bank Records - When opening the program, I get a small
window titled "Information" and it appears to search the entire C
drive. After the search is complete it says it could not find some
file, then the window closes and then the program opens and seems to
work okay. It is a little annoying but works fine.
2. The Family History Resource Viewer with all the various Census
and Vital Records data bases will not open in the Patron user. I get a
run-time error with a message of not having access to a certain file. I
have gone to that file and given permission in the preferences, but then
get another run-time error for some other file. Sorry, but I did not
write down the exact message that was displayed. The program works
correctly in Administrator mode.
If anyone has encountered any of these problems and was able to fix
them, I would like a little help fixing our center's computers. Thanks,
I am trying to get the computers all functioning properly and then put
Deep Freeze on them.