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Re: [XP] Re: questions to ask your Customer

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  • C. Keith Ray
    a few more questions... What features or attributes for this product are required by law? Standards? Preferences? What requirements do/don t apply to this/that
    Message 1 of 3 , Jan 1, 2002
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      a few more questions...

      What features or attributes for this product are required by law? Standards?
      Preferences?

      What requirements do/don't apply to this/that market segment?

      What (un)finished products is this product like?

      What features of this product were also tried/removed from previous
      products?

      What's missing in a previous product that this one should do?

      What features are considered for this product, that don't work in a previous
      product?

      What groups of people have had problems with products similar to this one?

      How is the user to correct (his own/others') errors?

      What features are missing in this product? How is the user to do without
      them?

      What acceptance tests for other products are applicable to this one?

      What could happen if someone used this product for immoral purposes?

      What if the user is impaired in sight, hearing, or another communication
      medium?

      What if the user is not an English/YourLanguage speaker? Not Literate?

      What if the user is multi-lingual and wants to use multiple languages with
      this product (at the same time / one at a time)?

      What happens when the user selects the (in)correct commands?

      What happens if the user is not authorized to use certain commands?

      What happens if the user is confused by the interface?

      Besides normal usage, what happens in event of abnormal but reasonable
      usage, abnormal and unreasonable usage?
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