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RE: [XP] The power of the right metric

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  • Crocker Ron-QA1007
    We use the same metric. We call them smelly fish. Ron C.
    Message 1 of 4 , Oct 10, 2000
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      We use the same metric. We call them "smelly fish."

      Ron C.

      > -----Original Message-----
      > From: Ron Jeffries [mailto:ronjeffries@...]
      > Sent: Tuesday, October 10, 2000 2:10 AM
      > To: extremeprogramming@egroups.com
      > Subject: Re: [XP] The power of the right metric
      >
      >
      > At 10:19 PM 10/9/2000 -0600, Jim Little wrote:
      > >Then, a week ago, we decided to take another approach. We
      > decided that the
      > >number of support incidents we resolved wasn't nearly as
      > important as the
      > >*speed* at which resolved them. To that end, we stopped
      > tracking the number
      > >of outstanding issues and started tracking the age of the
      > oldest support
      > >issue instead.
      >
      > Great example!
      >
      > Ron Jeffries
      > www.XProgramming.com
      > www.objectmentor.com
      >
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