Job Opening: Extreme Learning is hiring a Center Manager
Extreme Learning is hiring a Center Manager
Founded in 2002, Extreme Learning, Inc. (www.extremelearn.com) is a fast-growing educational services provider for K-12 students, currently serving the California market with plans to expand nationally. Extreme Learning provides targeted academic intervention services to school districts. In the 2009-10 school year, Extreme Learning served a total of 14,000 students in over 100 districts in Northern and Southern California. Extreme Learning uses technology to ignite students' passion for learning while providing academic support and enrichment. Recently, the California State Board of Education re-approved Extreme Learning as a Supplemental Services Provider under the No Child Left Behind (NCLB) Act. Our corporate office is located in Morgan Hill, California, with a secondary office located in Southern California (Lake Forest).
The Extreme Learning Center, based in Morgan Hill, Ca. provides year round academic support and enrichment programs to students in Morgan Hill and surrounding areas. At the Extreme Learning Center parents choose from a wide variety of educational enrichment options to better suit the needs of their child. The center provides academic support, tutoring, enrichment, test prep, holiday workshops as well as summer, winter and spring camps!
The Extreme Learning Center Manager is a full time position based out of Morgan Hill, Ca. The Center Manager will oversee all programs and related staffing, operations, customer service, marketing and sales associated with the Learning Center. The Center Manager will be responsible for developing and maintaining community and school partnerships to further Learning Center development. The ideal candidate will be motivated to reach and exceed goals, experienced in the education field, and have a proven track record of leading a successful team.
Programs and Staffing
Oversee all services and programs offered at the Center
Hire and schedule all staff required to implement services
Train all staff members and provide ongoing leadership and guidance to staff
Monitor and evaluate all staff to assure effective work with students
Develop new programs and services as needed for growth, responsiveness to customers
Develop quality control systems to monitor quality of the service and appropriateness for customers
Full responsibility for profit and loss of the Center
Oversee billing, accounts receivable, cash procedures and all financial operations related to the Center
Oversee all scheduling and procedures required for a smoothly running operation
Develop new procedures and systems as needed to continually improve quality
Oversee maintenance of the Center facility
Supervise the Office Manager who interacts with customers, does billing and general operational tasks
Ensure that systems are in place to provide superior customer service
Meet and greet customers on a daily basis, learning names, family histories and interests
Monitor staff to ensure that all are responsive to customer needs and concerns
Develop systems for eliciting feedback from customers and respond with system changes if necessary
Develop and utilize a marketing plan and yearly calendar of events, promotions, collateral and relationship building activities
Work with marketing personnel to develop marketing collateral for local area
Develop appropriate promotions throughout the year to increase traffic to the Center
Identify local events for marketing activities
Establish relationships with all local school principals and promote scholarship partnership program
Prepare and deliver presentations for principals, PTA's and other parent groups
Establish relationships with local youth groups and sports teams
Develop and implement marketing events for youth groups to promote programs
Establish relationships with local large businesses and develop presentations to promote the Center with their employees
Establish a sales process for all Learning Center staff to follow
Provide training on the sales process for staff members
Establish sales tracking systems which monitor phone calls, walk in traffic flow, number of sign ups, and length of customer stay to provide data on sales successes and failures
Increase sales to reach revenue targets as established by company's Executive Team
Ability to interact positively with the public, parents and students of all ages and marketing channel partners
Ability to manage and lead staff to run a highly effective, positive and achievement oriented Learning Center
Strong writing and oral communication skills, strong organizational skills, ability to prioritize and multi-task
Ability to use Microsoft Office suite of computer applications.
Bachelor's Degree or higher
Degree in education-related field a plus!
Compensation includes a competitive base salary and eligibility of up to a 20% performance bonus, to be paid quarterly. The Center Manager is also eligible for medical benefits, up to three weeks vacation and paid vacation, and matching 401(k) program. The Center Manager will use a company laptop computer as well as receive mileage reimbursement for pre-approved travel.
Please click on the following link and submit your resume to the Center Manager/Morgan Hill position: http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=EXTREMELEARN&cws=1&rid=260