433Job opening: Director of Product Management, Destination-U (Menlo Park)
- Dec 1, 2004Organization: Destination-U
Position: Director of Product Management
Location: Menlo Park, CA
Destination-U is an online college research and matching service for
students, developed by experienced college counselor, Toby Waldorf,
that individually matches a college-bound student to the colleges at
which he or she is most likely to thrive based on that individual
student's unique needs, attitudes and behaviors. Destination-U is
an innovative technology enabled business that benefits the more
than two million students who graduate from high school each year.
The Director of Product Management will be responsible for driving
the overall product direction of the entire Destination-U service.
The Director of Product Management is an integral part of the
company, working closely with the marketing, business development,
and technology team to deliver on product goals. This is a great
opportunity for someone to step into an entrepreneurial leadership
role that has significant opportunity to impact company growth.
The successful candidate will uncover key insights and develop
product strategies to enhance the value of the customer
relationship, while maximizing the value that the customer receives
from Destination-U. Experience, determination and enthusiasm for
taking a winning service and making it even better is a must. The
ideal candidate will be detail-oriented, passionate about the user
experience, and have a creative approach to problem solving.
This position will direct and manage the entire product lifecycle.
Responsibilities will include subscription revenue generation,
formulating product strategy, defining future product needs, and
maximizing customer satisfaction. In addition, the Director of
Product Management will be responsible for tracking and improving
rates of conversion throughout the customer lifecycle from visit to
registration to membership purchase.
Manage the complete product lifecycle.
Develop and execute the product roadmap including strategies
and product enhancements to increase perceived value and customer
Responsible for managing the operation of the service which
includes day-to-day operations, developing new features, and
evaluating new opportunities.
Interpret and translate business needs and operational
procedures into detailed written requirements.
Responsible for in-product marketing strategy for acquiring
registrants and then converting registrants to paid users
Establish project priorities and trade-offs in conjunction with
product direction and available resources.
Develop process improvement strategies through coordination and
analysis of customer LTVs, purchase behaviors, and segmentation
Conduct periodic analysis of data pertinent to the operation
and performance of the Destination-U service.
Conduct market research in order to measure user satisfaction
and make improvements in the service.
Collaborate with customer support to maximize the overall
Develop management reporting and use analytic tools to gauge,
monitor, and pinpoint areas for improvement.
Minimum of 5 years experience in product management and
development in an internet environment.
BA or BS is mandatory and an MBA is preferred.
Must have a good background in full product development
lifecycle including designing product roadmaps and writing
An excellent track record of managing and developing major
products, improving and ensuring quality of products, and solid
product management skills in an on-line subscription environment.
Strong analytical ability to assess complex situations and
exceptional creativity to provide solutions.
A passion to obtain outstanding results while working on
products that can impact peoples lives.
Experienced, energetic and motivated to accomplish defined
Team player with strong interpersonal and communication skills.
Highly detail oriented and strong ability to understand
consumer needs and attitudes.
To apply, contact: Greg Waldorf, CEO, GLW@...