New poll for dslcheer2
- Enter your vote today! A new poll has been created for the
* Re-compose the Tier2 Queue for centralizing floor-wide escalations.
* An online chat will be put up to cater the queries of Tier1 across the floor.
* Tier2 would be put to Tier1 Inbound Queue for 60% of the time.
* Tier2 team responsibilities and roles will be carried-out by the QSPs.
* Scorecards will be composed in a combination of Tier1 stats and Tier2 stats.
* Schedules for the Tier2 Queue TBD, but will comprise of INBOUND and OUTBOUND.
* Tier2s can still be made as Team OIC in TL Absence, as per approval of OM.
What can you say, Holiday?
o Masaya na ko sa ganitong sistema, bakit pa kelangan baguhin...
o I'll give them a piece of my mind...
o Priority ko pa din team ko...
o Use BOSS...
o Change is good...
o Does it matter what I say?
o Talk to my lawyer...
o I have the right to remain silent.
o Wala akong paki, basta sumu-sweldo ako...
o That which does not kill you, makes you stronger.
o Goodbye Convergys...
o Olrayt!! Just like ol' times!!
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