User and Task Analysis Workshop
The JoAnn Hackos Workshop Series announces the User and Task Analysis for Information Design workshop in Lexington, MA, May 19-20, 2009, taught by JoAnn Hackos.
The User and Task Analysis workshop provides the basis for linking customers and goals with technical content. In this two-day workshop, you learn to analyze your users and their goals, develop task lists, and link user tasks to the conceptual, background, and reference content users need. You learn to organize user tasks and supporting content into an Annotated Topic List (ATL). You then use your ATL to produce a topic-based architecture for your modular content. Apply the results of this workshop directly to your current projects. If you are moving to topic-based authoring and modular content, this workshop moves you many steps ahead in your planning process.