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Job Alert: 3 Posts, RM Asia Group, Laem Chabang, Thailand

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  • DevNetJobs
    ... INSTANT JOB ALERT SENT BY http://www.DevNetJobs.org International Development Jobs and Consultancies ... RM Asia Group, Laem Chabang, Thailand 1. Heavy
    Message 1 of 1 , Nov 3, 2008
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      INSTANT JOB ALERT SENT BY http://www.DevNetJobs.org
      International Development Jobs and Consultancies
      :::::::::::::::::::::::::::::::::::::::::::::::::::::

      RM Asia Group, Laem Chabang, Thailand
      1. Heavy Plant Engineer, After Sales
      2. Technical Field Engineer, After Sales
      3. Parts Specialist, After Sales

      RM Asia Group is a partner in the development of South East Asia,
      Asia and Africa, uniquely positioned to promote economic development.
      We operate in an expanding and dynamic international environment of
      general trading and service operations in emerging markets.

      We are a global aid and development dealer for Ford Motor Company and
      sell/modify vehicles for use by humanitarian and development non-
      governmental organizations, government and commercial businesses.

      For more information visit our websites:
      http://www.rmasia.net
      http://www.globalfleetsales.net
      http://www.rmasia-ca.net/afghanistan

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      RM Asia Group of Companies
      Job Title: Heavy Plant Engineer, After Sales
      Location: Laem Chabang, Thailand

      Key responsibilities of the post:

      • Based in Laem Chabang, Thailand, reporting to the Group Technical
      Manager and working with Branch After Sales Managers/Service
      Managers, Workshop Supervisors, Technicians, Heavy Equipment Division
      On-site Coordinator & Principal Technical Hotline
      • Responsible for field technical assistance, branch coordination,
      service center tools and equipment audits and technical feedback and
      CSI for all types of heavy equipment and trucks
      • Ensure diagnostic, maintenance, servicing and repair work is
      carried out to the highest standards of safety and quality
      • Ensure that all work is of the quality to ensure outstanding
      customer service and satisfaction
      • Procure equipment, tools and consumable materials necessary for the
      efficient running of the workshop
      • Ensure that materials and equipment are used efficiently and the
      effective use of labor is maximized
      • Advise and report on vehicle faults and servicing requirements and
      identify additional work to be undertaken
      • Minimize non-revenue time by efficient organization of the
      technicians and their work, reporting and recording all such non-
      revenue activity time
      • Ensure that all vehicles/machines are thoroughly examined and
      report on the condition, serviceability and safety of vehicles
      • Assist in the correct evaluation and justification of warranty
      claims and provide technical explanations thereof
      • Control and supervise staff in the use of equipment, tools and best
      repair methods
      • Assist the Technical Manager to determine the levels of staff
      required to achieve the established organizational targets and
      objectives
      • Create an environment of high team spirit and best practice
      • Enhance the reputation of Global Fleet Sales at every opportunity
      when interacting with others

      Ideal candidates will possess:

      • Technical, professional and engineering qualifications
      • At least 3 years experience as a Heavy Plant Engineer working on
      both heavy equipment and trucks
      • Ability to work on all types of heavy equipment and trucks
      • Relevant and up-to-date knowledge of vehicle and heavy equipment
      design and manufacture, consumer and legislation, industry and trade
      practices
      • Skills in applying knowledge
      • Experience and knowledge of modern business methods and skills in
      practical application
      • Knowledge of the changing face of the industry and its effects on
      the business
      • Ability to organize clerical work, administration and control
      systems
      • Leadership and coaching attributes
      • High standards of innumeracy and literacy and strong communication
      skills

      Interested candidates please send your resume and covering note
      outlining your relevant experience, current and expected salary &
      benefits to recruit@... quoting reference HPE/TH/DN along with
      the job title and location of the vacancy.

      Please note that due to high volume response, we are only in a
      position to contact shortlisted candidates

      00000000000000000000000000000000000000000000000000000000

      RM Asia Group of Companies
      Job Title: Technical Field Engineer, After Sales
      Location: Laem Chabang, Thailand

      Key responsibilities of the post:

      • Based in Laem Chabang, Thailand, working with After Sales and Plant
      management, Country Managers, Country After Sales Managers and
      Manufacturer's Representatives
      • Travel worldwide and perform technical trouble shooting on
      customers' vehicles
      • Perform workshop audits on equipment, tools, parts, workshop
      practices and warranty
      • Assist in the training of technical staff
      • Assist in setting up new markets
      • Assist engineering by performing modification fitments where ever
      required
      • Provide management relief cover during holiday, sick absence, etc
      • Solve technical issues/concerns reported from the field in the
      quickest time frame possible
      • Provide technical feedback to production on build related issues
      using P.D.R. format
      • Provide technical feedback to the Technical Director on premature
      product failures
      • Produce Dealer visit reports and visit reports on all field visits
      to the Group Technical Manager
      • Define, set up and maintain health and safety procedures at all
      locations of the highest order
      • Review the operation of all workshop equipment for condition and
      accuracy
      • Advise, support and give confidence and back-up as required on
      mechanical and diagnostic problems
      • Administer warranty policy
      • Provide all Global Fleet Sales customers with a level of service
      which will achieve the highest level of customer satisfaction,
      retention and loyalty

      Ideal candidates will possess:

      • Technical, professional and engineering qualifications
      • At least 3 years experience as a Technical Field Engineer within
      the retail motor industry
      • Relevant and up-to-date knowledge of vehicle design and
      manufacture, consumer and vehicle legislation, industry and trade
      practices
      • Skills in applying knowledge
      • Experience and knowledge of modern business methods and skills in
      practical application
      • Knowledge of the changing face of the industry and its effects on
      the business
      • Ability to organize clerical work, administration and control
      systems
      • Leadership and coaching attributes
      • High standards of innumeracy and literacy and strong communication
      skills

      Interested candidates please send your resume and covering note
      outlining your relevant experience, current and expected salary &
      benefits to recruit@... quoting reference TFE/TH/DN along with
      the job title and location of the vacancy.

      Please note that due to high volume response, we are only in a
      position to contact shortlisted candidates

      00000000000000000000000000000000000000000000000000000000

      RM Asia Group of Companies
      Job Title: Parts Specialist, After Sales
      Location: Laem Chabang, Thailand

      Key responsibilities of the post:

      • Based in Laem Chabang, Thailand, reporting to the Group Parts Sales
      Manager and working with other Parts Department staff, factory staff,
      suppliers and their representatives
      • Identify and verify for quality, quantity and description, parts
      stocks and other goods from suppliers
      • Receive into the department and correctly locate items in
      established bin and other locations
      • Accurately identify, locate for factory staff and customers' by
      means of acquired knowledge, parts catalogues and computer stock lists
      • Conduct all transactions with factory staff and customers
      pleasantly and courteously with an emphasis on customer service
      • Work within agreed discount structure and customer terms including
      the sensitive areas of credit withdrawal
      • Seek ways to increase parts and workshop sales by identifying
      customer needs and incremental items to sell
      • Enhance the reputation of Global Fleet Sales at every opportunity
      when interacting with others
      • Ensure that all required parts and any additional parts and
      accessories are available and offered to customers and workshop staff
      • Ensure that all parts sold and issued are in serviceable condition
      and suitable for their intended use
      • Work within and help to maintain the stock control system timely
      and accurately
      • Ensure all documentation relating to stock movements, both routine
      and exceptional, is accurately recorded within stock control system

      Ideal candidates will possess:

      • At least 3 years experience as a vehicle Parts Specialist
      • Numeracy and literacy to a level adequate to deal with parts
      documentation
      • Ability to identify parts from parts catalogues, microfiches and
      electronic media to meet customer requests
      • A good understanding of vehicle make-up to enable related and
      additional parts required to be advised to customers
      • Ability to gain competence in the stock control systems used
      • Ability to maintain best practice in manual handling methods
      • Received training and coaching in professional sales techniques in
      selling parts and accessories
      • Capabilities to demonstrate a professional service to customers

      Interested candidates please send your resume and covering note
      outlining your relevant experience, current and expected salary &
      benefits to recruit@... quoting reference PS/TH/DN along with
      the job title and location of the vacancy.

      Please note that due to high volume response, we are only in a
      position to contact shortlisted candidates

      00000000000000000000000000000000000000000000000000000000

      The above job notices are also posted at:
      http://216.197.119.113/jobman/publish/article_51241.shtml
      http://216.197.119.113/jobman/publish/article_51242.shtml
      http://216.197.119.113/jobman/publish/article_51243.shtml

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