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Online Community Report

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  • Jim Cashel
    ******************************************************** * ONLINE COMMUNITY REPORT * Newsletter for Online Community
    Message 1 of 4 , Aug 2, 1999
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      ********************************************************
      * ONLINE COMMUNITY REPORT
      * Newsletter for Online Community Builders
      * Editors: Dan Shafer, Jim Cashel
      * August 1, 1999 | http://www.OnlineCommunityReport.com
      ********************************************************

      **** CONTENTS ****

      Sponsor: GroupVine
      eGroups Passes Seven Million Users
      New York Times Acquires Abuzz
      MSN Launches Instant Messenger
      Apple, AOL Agree to Create Seamless AIM Bridge
      Talk City Goes Public
      MSNBC Reports One Millionth Posting
      ONElist Pays List Owners To Move
      KOZ Surpasses 250 Affiliates
      Sponsor: Zap Zone Network
      Jobs
      Articles and Resources
      ZADU: New Type of Community Tool to Debut This Fall
      ThirdVoice: Wrong Turn on the Road to Xanadu
      Online Community Report Invites 4000 New Editors


      ***** SPONSOR'S MESSAGE *****

      GroupVine integrates the best features of mailing lists, message boards,
      and newsgroups into one powerful application! And places you, the user, in
      control. Drive traffic to your site with your own embedded discussion.
      Monitor your group's activity with GroupVine's tracking features. It's
      simple, easy and now free!

      Make the world your conference center? boardroom? or even family reunion.
      Make the world your meeting place with GroupVine ---
      http://www.groupvine.com.


      ***** NEWS *****

      EGROUPS PASSES SEVEN MILLION USERS

      eGroups reports passing the seven-million-user mark in 240,000 communities
      established to date. eGroups has also added voice chat to its service.
      http://www.egroups.com. Voice chat press release:
      http://www.egroups.com/info/press/lipstream.html

      NEW YORK TIMES ACQUIRES ABUZZ

      The New York Times has acquired Abuzz, makers of Beehive community
      software. The Times reports that it plans to make Abuzz the cornerstone of
      its Web community strategy. Terms of the deal were not disclosed.
      http://www.abuzz.com/news/071599.htm. Wired News:
      http://www.wired.com/news/news/business/story/20756.html

      MSN LAUNCHES INSTANT MESSENGER

      Seeking to catch up with AOL, MSN has launched an instant messenger
      service. The service tracks MSN users online, but also allows users to
      communicate with AOL Instant Messenger (AIM) users. The service reportedly
      will also be expanded to include ICQ users. The announcement touched off
      what some mainstream media pundits characterized as an "instant messaging
      war." AOL claims that MSN's moves violate AOL privacy policies. "The
      unauthorized access to the AOL name space is tantamount to hacking," says
      an AOL spokeswoman. MSN counters that AOL has published specifications for
      developers to plug into the AIM service. Charges and counter-charges,
      software blocks and responsive software patches were still flying at press
      time. Service: http://messenger.msn.com/; Excite article:
      http://news.excite.com/news/r/990723/01/net-microsoft-messaging. San Jose
      Mercury-News coverage:
      http://www.sjmercury.com/svtech/news/indepth/docs/aol072999.htm

      APPLE, AOL AGREE TO CREATE SEAMLESS AIM BRIDGE

      Apple Computer and America Online have announced plans to develop jointly
      software for the Macintosh that will provide seamless instant messaging for
      Mac users. AOL's Instant Messenger (AIM) already runs on Mac, but the new
      effort is apparently aimed at making its integration into the MacOS more
      transparent. San Jose Mercury-News article:
      http://www.sjmercury.com/svtech/news/breaking/merc/docs/019352.htm Press
      release: http://www.apple.com/pr/library/1999/jul/29appleaol.html

      TALK CITY GOES PUBLIC

      Online chat site Talk City raised $60 million in its initial public
      offering July 19th. It closed up 14 percent at $13.69. News.com:
      http://www.news.com/News/Item/0,4,0-39457,00.html

      MSNBC REPORTS ONE MILLIONTH POSTING

      MSNBC reports that in the service's 100 message board areas, total postings
      to date have now surpassed one million. http://www.msnbc.com/news/280255.asp

      ONELIST PAYS LIST OWNERS TO MOVE

      ONElist is offering $500 to mailing list owners who move existing lists
      with more than 500 users to ONElist's hosting service.
      http://www.onelist.com/info/biglistbon_intro.html

      KOZ SURPASSES 250 AFFILIATES

      KOZ now reports that more than 250 newspapers now base their online
      community initiatives on KOZ.com�s group publishing tools, implementation
      services and marketing programs. http://www.koz.com.


      ***** SPONSOR'S MESSAGE *****

      FREE EMAIL ON YOUR SITE IN 10 MINUTES!
      The perfect solution for community sites. Give your users another reason to
      come back to participate. Offer web-based email with your site name, colors,
      logo and interface in 14 languages, with mail list features, SPAM busters
      and more. Sign up, now!
      http://www.zzn.com/informail/redirect/tracklog01.asp?redirect=home.asp


      ***** JOBS *****

      * FolioTrade is a fully funded start up company in McLean, VA combining the
      best of finance and technology for the retail investor. We are developing
      new financial products and systems to be available through our online
      brokerage service. Open Position - Content Director. The right candidate
      will build our online investor community by leading corporate web site
      content division. Responsibilities include developing, editing and
      publishing educational and proprietary content for investors. Candidate
      must have financial service industry knowledge of news and data sources.
      Must have 5+ years' experience in financial market research or brokerage
      firm. Writing samples required. Email: recruiting@...

      * RealCommunities, Inc. is an Internet start-up building web community
      infrastructure and applications for consumer and business web sites.
      RealCommunities seeks a Senior Product Manager and a Director of Product
      Marketing. The company is currently located in Saratoga, California with
      plans to relocate to Cupertino. For more information, contact Cynthia
      Typaldos cynthia@....

      * RemarQ seeks a Web Producer to be responsible for the daily creation,
      maintenance and continual improvement of editorial content on the RemarQ
      web site and affiliated partner sites. For information, contact Barry Saik
      barry@...

      * ThirdAge.com is growing! We're looking for editorial assistants and
      interns to work with our Channel Managers, a Personal Finance Channel
      Manager, a Learning Channel Manager, a Community Organizer, Project
      Managers and other talented, ambitious people to join our team. If you have
      interactive/ editorial/ other relevant experience, apply now to
      jobs@... or fax your resume to 415-908-6909 Attn: Recruiting, and
      tell us how you want to be a part of our team!

      * Women.com, the leading network for women reaching over 4.5 million women
      every month, is seeking someone to head its network services group,
      including management of interactive products and services, the user
      experience for the network and new product development efforts. Full-time
      position in San Mateo, California. Competitive salaries commensurate with
      experience, plus benefits. Email: jobs@.... Include attn: VP Network
      Services in the subject field.


      ***** ARTICLES & RESOURCES *****

      * Conference Hosting Services compiled by David Woolley
      http://thinkofit.com/webconf/hostsites.htm

      * Internet.com: "Internet Users Taking to Chat"
      http://cyberatlas.internet.com/big_picture/traffic_patterns/article/0,1323,5
      931_162541,00.html

      * Ninth House Network "Hey,Guru!" (How to Build an Online Community With
      our Own Dan Shafer)
      http://www.ninthhouse.com/neweconomy/features/heyguru93.html

      * Online Facilitation Workshop September 20, 1999
      http://www.knowledgeecology.com/keu/cc/99sep.fac.shtml

      * The Industry Standard "Community Redevelopment" (discussing Third Voice
      and Hypernix)
      http://www.thestandard.com/articles/display/0,1449,5428,00.html

      * ZDNet "The WELL Goes Dry After Tech Snafu"
      http://www.zdnet.com/zdnn/stories/news/0,4586,2296973,00.html


      ***** FEATURES *****

      ZADU: NEW TYPE OF COMMUNITY TOOL TO DEBUT THIS FALL

      A new community tool to debut this fall may be a harbinger of an
      interesting new dimension in this space. The product is called Zadu and
      it's from a Palo Alto, CA-based company of the same name
      (http://www.zadu.com). Zadu is an application that acts as a plug-in to a
      Web browser and becomes a client that allows you to interact with other
      people using the client at the same Web page or site as you. It carries the
      notion embodied in instant messaging (all the rage these days, as you know)
      a step further by tying the communication process to a specific Web
      location or topic.

      "We like to talk about Zadu putting a layer on top of a Web site or page
      that allows you to 'stand up' and see the other people who are at that site
      or page at that particular moment," Zadu CEO Michael Meirer told OCR.
      Having identified them, you can send them an instant message, share
      annotations about content on that page, or gather several like-minded
      individuals into an online chat. You know you have something in common
      because you're all at the same Web page.

      In many ways, Zadu combines the best of Third Voice
      (http://www.thirdvoice.com) with the real-time interactivity of Gooey,
      (http://www.hypernix.com/). But Zadu out-does those products by supporting
      not only chat but also instant messaging. By making it possible for Zadu to
      run on content partners' servers, Zadu also adds a revenue and trust
      dimension that are missing from the other two technologies.

      Watch the September issue of OCR for a full review and profile of the
      product, which is scheduled to beta in September and debut in October.


      THIRD VOICE: WRONG TURN ON THE ROAD TO XANADU

      The Web community is buzzing about Third Voice, the new software that lets
      users annotate Web pages. Is this the next big thing in online
      community-building, or is it just the next step in the evolution of
      graffiti? To answer this question, Jason Lefkowitz takes a look at the
      birth of the idea of hypertext document annotation and sees how Third Voice
      measures up. http://www.onlinecommunityreport.com/features/thirdvoice/


      ONLINE COMMUNITY REPORT INVITES 4000 NEW EDITORS

      The Online Community Report now makes it much easier for its nearly 4000
      subscribers to submit news items, events and job openings. The submission
      form is at http://www.onlinecommunityreport.com/pform.f1ml.
      We also have new search and categorization features on the site, including
      information by topic:

      Business: http://www.OnlineCommunityReport.com/topics/business.html
      Mergers and Acquisitions:
      http://www.OnlineCommunityReport.com/topics/mergers_and_acquisitions.html
      Software: http://www.OnlineCommunityReport.com/topics/software.html
      Legal: http://www.OnlineCommunityReport.com/topics/legal.html
      Events: http://www.OnlineCommunityReport.com/topics/events.html
      Jobs: http://www.OnlineCommunityReport.com/categories/jobs.html
      Resources: http://www.OnlineCommunityReport.com/categories/resources.html
      Innovations: http://www.OnlineCommunityReport.com/topics/innovations.html
      Features: http://www.OnlineCommunityReport.com/categories/features.html

      Full site access at http://www.OnlineCommunityReport.com/


      *********

      ONLINE COMMUNITY REPORT is a free monthly publication edited by Dan Shafer
      <dan@...> and Jim Cashel <cashel@...>, with assistance from
      the staff of Forum One Communications Corporation. If you would like to be
      included in or excluded from this mailing list, please visit
      <http://www.OnlineCommunityReport.com>. Comments and information are
      welcome. The Report is also available online at
      <http://www.OnlineCommunityReport.com>.

      Republication of part or all of this report is allowed as long as the
      Online Community Report is credited.

      Forum One Communications maintains the Forum One Index
      <http://www.ForumOne.com> tracking over 300,000 web forum discussions, and
      also provides consulting services to organizations building, managing, or
      selling online communities <http://www.ForumOne.com/consult>.

      (c) 1999 Online Community Report / Forum One Communications Corporation
    • robin@cybersoc.com
      **** ONLINE COMMUNITY REPORT **** Newsletter for Online Community Builders Editors: Dan Shafer, Jim Cashel March 1st, 2000 |
      Message 2 of 4 , Mar 3, 2000
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        **** ONLINE COMMUNITY REPORT ****

        Newsletter for Online Community Builders
        Editors: Dan Shafer, Jim Cashel
        March 1st, 2000 | http://www.OnlineCommunityReport.com


        **** CONTENTS ****

        - Sponsor: Participate.com
        - Sponsor: Virtual Communities Inc.
        - Yahoo Cracks Down on Hate Clubs
        - RemarQ Suspends In-line Advertising
        - ActionForum.com Demonstrates Message Rating System
        - Web Lab Publishes Community Study
        - Research Finds Web AOL Users Not Socially Isolated
        - Sponsor: PeopleLink
        - Jobs
        - Articles & Resources
        - Feature: Open Groups -- An Interview with Steven Clift


        ***** SPONSOR'S MESSAGE: PARTICIPATE.COM *****

        WANT TO IMPROVE YOUR E-BUSINESS INITIATIVE?
        Actively listen to what your customers, partners and employees are saying.
        Participate.com's online community management services offer the ability to
        uncover insights from the candid discussions taking place within the
        community. To learn more, visit us at http://www.participate.com/OCR


        ***** SPONSOR'S MESSAGE: VIRTUAL COMMUNITIES INC. *****

        LOOKING FOR A MONOGAMOUS RELATIONSHIP WITH AN ONLINE COMMUNITY ASP?
        Look No Further. Virtual Communities Inc. provides a "one-stop" technology
        and service solution for building and operating your online community in a
        fraction of the time and for less cost than any alternative. Our scalable
        content management and publishing software, cutting edge e-commerce
        functionality, and best-of-breed visitor retention features give your
        community the tools it needs to succeed. Interested? Email us at
        mharwayne@... . http://www.vcix.com . VCI - THE ONLY SOURCE YOU
        NEED.


        **** NEWS ****

        YAHOO CRACKS DOWN ON HATE CLUBS

        After receiving complaints from the Anti-Defamation League, Yahoo is taking
        action to remove racist "clubs" from its service. According to its service
        agreement, Yahoo does not police content, but does take action based on
        user complaints. News.com:
        http://news.cnet.com/news/0-1005-200-1557924.html?tag=st

        REMARQ SUSPENDS IN-LINE ADVERTISING

        RemarQ has suspended a controversial practice of adding unauthorized links
        to newsgroup postings. RemarQ continues to post ads following many
        individual newsgroup postings. Washington Post coverage:
        http://www.washingtonpost.com/wp-srv/WPlate/2000-02/25/120l-022500-idx.html

        ACTIONFORUM.COM DEMONSTRATES MESSAGE RATING SYSTEM

        ActionForum.com has launched a new community platform utilizing an
        innovative, user-controlled message ranking system. The first discussion
        underway involves the twenty year general plan for the City of Berkeley.
        ActionForum.com is owned by MoveOn.org. http://www.ActionForum.com .

        WEB LAB PUBLISHES COMMUNITY STUDY

        Web Lab, a non-profit organization promoting innovation on the web, has
        published a study of online communications utilizing Reality Check, Web
        Lab's discussion platform. Study: http://www.weblab.org/sgd/ ; Wired News:
        http://www.wired.com/news/culture/0,1284,34448,00.html

        RESEARCH FINDS WEB AOL USERS NOT SOCIALLY ISOLATED

        In a new study by researcher Robin Hamman of the University of Westminster
        (London), AOL users' online communications led to more, rather than less,
        offline contact with those in their social circle. Paper:
        http://www.cybersoc.com/mphil

        * Additional News at http://www.OnlineCommunityReport.com
        * Post News at http://www.OnlineCommunityReport.com/pform.f1ml


        ***** SPONSOR'S MESSAGE: PEOPLELINK *****

        YOUR COMPLETE ONLINE COMMUNITY SOLUTION!
        Are you looking for a community solution for your web site? PeopleLink is
        the only complete outsourcer of comprehensive community solutions that can
        both increase the "stickiness" of your site AND help improve customer
        satisfaction. With PeopleLink's modular services, including chat, message
        boards, instant messaging, email discussion groups, interest groups, and
        event moderation services, your fully-customized online community can be
        quickly designed and implemented, significantly reducing time-to-market.
        PeopleLink provides a wide array of community solutions for clients that
        include: MTV.com, VH1, iVillage, StarMedia, DEN, Times-Mirror, and
        Investorama. Visit PeopleLink at http://www.peoplelink.com/community/ocr


        **** JOBS ****

        * AllBusiness.com seeks a Senior Community Producer who will work closely
        with executive producers and product and marketing managers to develop a
        compelling, consistent community strategy for each area of the site.
        Candidates must have the ability to generate new ideas, develop strategies
        and implement new features based on specific timelines. The ability to
        build community past basic chat and message boards is a must! Please visit
        our website at www.allbusiness.com. To obtain the full description for this
        job, please visit hotjobs.com and search under "allbusiness.com". Please
        send your resume to adramen@...

        * Do you have experience building online communities? Then we'd like to
        talk to you. We're a pre-IPO internet startup seeking an experienced web
        community professional. You will be responsible for development and
        execution of all aspects of community (including, but not limited to online
        events, discussion, and polling). If you are creative, passionate,
        strategic and tactical, and have proven community experience send your
        resume to ann@...

        * Exciting Start-Up Opportunity - WWW.Netsperanto.com. Netsperanto is the
        first Internet company focused exclusively on the over 50 million first and
        second generation foreign-born Americans. We're creating online communities
        for people who live in the United States, but still have a strong
        affiliation with another country. Netsperanto needs an experienced online
        community director. If you would like to be considered for the position,
        email your information to Rob Eastman at reastman@.... Our
        office is located 5 miles south of LAX airport in El Segundo, CA. For more
        info: http://www.rheingold.com/associates/netsperanto.html

        * ezboard.com, a rapidly growing online community provider, is seeking an
        experienced community Help Desk Manager to lead our customer support team.
        The ideal candidate is a motivated self-starter with a degree, 2+ years
        Help Desk/technical support experience (1+ in Internet industry), excellent
        writing and supervisory skills, and ability to work in a dynamic,
        challenging environment. Competitive compensation package includes salary,
        options and insurance. Please send resume and cover letter referencing this
        position. jenny@...

        * Los Angeles-based eBility.com, a startup Web portal serving the disabled
        population, is seeking a Director of Community Development to spearhead the
        planning and implementation of eBility's online community which will
        include live chat (including scheduled celebrity events), message boards,
        instant messaging, online calendar of events, free home page service and
        email. eBility forums will focus on topics such as emerging therapies,
        emotional coping, medical equipment reviews, specific diseases and
        impairments as well as lifestyle issues. eBility is seeking someone who has
        been through the planning and implementation of a robust online community
        with a brand name community-centric Web site. Ground floor opportunity;
        competitive compensation including stock options. Submit resume to
        marvelli@...

        * smalloffice.com, the premier site on the Internet for small business, is
        currently seeking qualified candidates to serve as Expert Advisors for the
        members of our online community for small business. Successful candidates
        will have demonstrated experience in small business and expertise in one or
        more of the following five areas: Doing Business online; Employees and HR;
        The Workplace; Sales and Marketing; Accounting, Finance and Insurance.
        These are part-time contract positions, well suited to an individuals
        working from home. Please send email with vitae to megb@....
        Please no inquiries from recruiters or professional services firms.

        * Well-funded internet start-up seeks experienced community manager to
        develop online community from scratch. Candidate should have previous
        experience structuring chat rooms and message boards, as well as managing a
        community team. Additional experience with bringing real world communities
        online is a definite plus. FSPNetwork is an exciting new internet start-up
        in sunny Carlsbad, CA. We are looking for enthusiastic people to join our
        dynamic and energetic team. Competitive salary and generous stock option
        plan is available. Send resume and salary reqirements to Derek Hartley at
        DHartley@...

        * Additional Jobs at http://www.OnlineCommunityReport.com/categories/jobs.html
        * Post Available Jobs at http://www.OnlineCommunityReport.com/pform.f1ml


        **** ARTICLES & RESOURCES ****

        * Corporate press release: "PeopleLink Offers Complete Community Management
        Solutions"
        http://www.peoplelink.com/business/framecontent/press/pr000223_compmenu.html

        * Excite News: "Startec Launches India Web Community on eStart"
        http://newsexcite.com:80/news/pr/000217/md-startec-india-web

        * Industry Standard: "Hints From Heloise Meets the Web" (expert information
        exchanges) http://www.thestandard.com/article/display/0,1151,9409,00.html

        * Industry Standard: "Let's Make a Deal" (group purchasing)
        http://www.thestandard.com/article/display/0,1151,10613,00.html

        * News.com: "Instant Messaging Moves to Cell Phones"
        http://news.cnet.com/news/0-1004-200-1556076.html?tag=st.ne.1002.thed.1004-200-1
        556076

        * News.com: "TheGlobe.com, SportsLine Team For Community Services"
        http://news.cnet.com/news/0-1005-200-1556335.html?tag=st.ne.1002.

        * News.com: "MSN Drops Newsgroup Support "
        http://news.cnet.com/news/0-1005-200-1555559.html?tag=st.ne.1002.tgif?st.ne.fd.g
        if.f
        >
        * Amy Jo Kim: "Community Building on the Web" Pre-order:
        http://www.amazon.com/exec/obidos/ASIN/0201874849/qid=951779909/sr=1-2/103-92347
        51-6563042

        * Membership Agreements (online community legal issues):
        http://www.ivanhoffman.com/membership.html

        * Additional Articles at
        http://www.OnlineCommunityReport.com/categories/articles.html
        * Additional Resources at
        http://www.OnlineCommunityReport.com/categories/resources.html
        * Post Articles and Resources at http://www.OnlineCommunityReport.com/pformf1ml


        **** FEATURES ****

        OPEN GROUPS: AN INTERVIEW WITH STEVEN CLIFT

        Steven Clift's most recent endeavor, Open Groups, seeks to establish
        technical standards which will greatly enhance the Internet's facility in
        group communications. An interview with Jim Cashel.
        http://www.onlinecommunityreport.com/features/opengroups/

        * Additional Features at
        http://www.OnlineCommunityReport.com/categories/features.html


        ONLINE COMMUNITY REPORT is a free monthly publication edited by Dan Shafer
        dan@... and Jim Cashel
        cashel@..., with assistance from the staff of Forum
        One Communications Corporation If you would like to be included in or
        excluded from this mailing list, please visit
        http://www.OnlineCommunityReport.com . Comments and information are
        welcome. The Report is also available online at
        http://www.OnlineCommunityReport.com

        Republication of part or all of this report is allowed as long as the
        Online Community Report is credited.

        Forum One Communications maintains the Forum One Index
        http://www.ForumOne.com tracking over 300,000 web forum discussions, and
        also provides consulting services to organizations building, managing, or
        selling online communities http://www.ForumOne.com/consult.

        (c) 2000 Online Community Report / Forum One Communications Corporation
      • Suler
        BEHAVIOR ONLINE (http://www.behavior.net) would like to invite you to attend a panel discussion entitled: DEVELOPING ONLINE COMMUNITIES Saturday, March 25,
        Message 3 of 4 , Mar 14, 2000
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          BEHAVIOR ONLINE (http://www.behavior.net) would like to invite you to
          attend a panel discussion entitled:

          "DEVELOPING ONLINE COMMUNITIES"
          Saturday, March 25, 4:00-5:00 pm Eastern US time (Universal/Greenwich Time: 21)
          Behavior Online (chat login)
          http://www.behavior.net/chat

          In this meeting a panel of internet experts will discuss a series of
          questions about developing online communities that will be posed to
          them by a moderator. After the panel discussion, the meeting will be
          opened up to questions and comments from the audience. Some of the
          issues to be explored will include:

          - Why create an online community?
          - The do's and dont's of developing one
          - Establishing the ideology and purpose of the community
          - Structuring the population and communication infrastructure
          - Dealing with the struggles and recognizing the triumphs
          - Understanding the life cycle of the community

          The program for the meeting is located at
          http://www.rider.edu/users/suler/psycyber/bolchatcom.html

          The panel discussion will begin at 4:00pm (Eastern US time). You are
          welcome to come early - and stay after the hour - to talk with
          colleagues. During the panel discussion, please refrain from sending
          public messages. You are welcome to "whisper" (send private messages)
          to other attenders, but keep in mind that if you whisper to someone,
          the chat program places a series of dots next to your name. You will
          not see the dots, but other users will. After the panel discussion,
          when the meeting is opened up to questions and comments from the
          audience, indicate that you want to speak by typing the message
          "hand." Questions will be taken in the order of hands raised. "(p)"
          will appear after the name of the panelists. Please do not send
          private messages to them during the panel discussion.

          We strongly recommend that you visit Behavior Online ahead of time
          and test out the chat software (http://www.behavior.net/chat). For
          this meeting, we will be using the chat software "FreeChat." Read the
          help page. It's easy to understand. There are some disadvantages to
          FreeChat as compared to other chat programs, but it requires no
          downloads, is easy to use, and is stable across many platforms.
          During the meeting, if you wish to see new messages as quickly as
          possible, set refresh to 5 and click on the refresh button often. If
          this frequent refresh is hard on your eyes, set refresh to a longer
          period (20, 40) and use the refresh button sparingly. Note that new
          messages since the last refresh appear in a different color at the
          top of the screen.

          THE PANELISTS:

          ROBIN HAMMAN, an American now living in the UK, Robin Hamman has been
          building online communities since 1985 when he started a private
          Bulletin Board Service (BBS) on his Apple IIe so that his friends
          could download games and have online discussions. In 1995 he began to
          formally study online communities while working on his Master's
          degree in Sociology at the University of Essex. Since then, he has
          completed his MPhil in Communication Studies (Liverpool, 1999) and
          has begun working on his PhD project at the Hypermedia Research
          Centre, University of Westminster. His project, an online community
          for people working in the London digital media industry, has received
          sponsorship from a large trade union, an EU funded think tank, and
          several corporations with commercial interests. Over the past five
          years, Robin has published articles in a number of periodicals,
          journals, and edited collections. He has been interviewed about his
          work by journalists in nearly a dozen countries. He has also been a
          freelance internet consultant and, since August '99, has worked as a
          communities producer at BBC Online (www.bbc.co.uk/gettalking). In his
          spare time, Robin edits a webzine called Cybersociology
          (www.cybersociology.com) and has moderated it's 750 member email list.

          HOWARD RHEINGOLD is a leading expert on internet history, culture,
          and community. His books include
          The Virtual Community (HarperCollins 1994, MIT Press 2000),Virtual
          Reality (Touchstone 1993), and Tools for Thought (Simon & Schuster,
          1985, MIT Press 2000). He is Founder of Electric Minds (named by Time
          magazine one of the ten best web sites of 1996); one of the creators
          and former founding Executive Editor of HotWired (the online World
          Wide Web multimedia publication of Wired Ventures); Editor in Chief
          of The Millennium Whole Earth Catalog (HarperCollins 1994); former
          "Tomorrow" columnist for the San Francisco Examiner; and founder and
          host of the Brainstorms online community. His other books include
          Excursions to the Far Side of the Mind, They Have a Word For It,
          Higher Creativity (with Willis Harman), The Cognitive Connection
          (with Howard Levine), and Exploring the World of Lucid Dreaming (with
          Stephen LaBerge). Rheingold's books are translated into French,
          German, Italian, Japanese, Spanish, Swedish. His web site is located
          at http://www.rheingold.com

          ALAN SONDHEIM is a writer, teacher, videomaker, and cyberspace
          theorist who comoderates four email lists, Cybermind,
          Fiction-of-Philoso- phy, Cyberculture, and E-conf (electronic
          conferencing), on the Internet. For the past several years, Sondheim
          has been working on dynamic webpages and a long Internet Text, a
          continuous meditation on the philosophy and psycho- logy of
          cyberspace. Parts of this have been published in online and offline
          venues, including Nettime's Readme (Autonomedia). Sondheim was the
          second Virtual Writer-in-Residence for the trAce Online Writing
          Community, originating from Nottingham Trent University, England. In
          1996, Sondheim edited Being On Line, Net Subjectivity, for Lusitania
          Press, guest-edited an issue of Art Papers on Future Culture, and
          edited issue #120 of New Observations on Cultures of Cyberspace. His
          other books include Individuals: Post-Movement Art in America
          (Dutton, 1977) and Disorders of the Real (Station Hill, 1988). His
          current project, the Internet Text, is available on the World Wide
          Web.

          JOHN SULER, Ph.D., (moderator for the panel) is Professor of
          Psychology at Rider University and a practicing clinical
          psychologist. His online hypertext book The Psychology of Cyberspace
          describes the results of his ongoing research on how individuals and
          groups behave in cyberspace. His work has been translated into
          several languages and has been reported by The New York Times, The
          Wall Street Journal, the BBC, the Chicago Sun Times, CNN, MSNBC, the
          APA Monitor, NBC Nightly News, US News and World Report, and The
          Chronicle of Higher Education. He is consulting editor for Behavior
          Online, the Journal of Virtual Environments, the journal
          CyberPsychology and Behavior, and the Contemporary Media Forum for
          The Journal of Applied Psychoanalysis. He is a founding member and on
          the executive board of the International Society for Mental Health
          Online, where he also created and moderates an online clinical group
          devoted to case studies of psychotherapy that involve the internet.
          He also created and facilitates the BOL forum The Psychology of
          Cyberspace and an e-mail group devoted to the study of how cyberspace
          and in-person lifestyles affect each other. John's other web projects
          include the Teaching Clinical Psychology and the award winning Zen
          Stories to Tell Your Neighbors web sites..

          Transcripts of previous Behavior Online chat meetings are available at
          http://www.behavior.net/chatevents/index.html
        • robin@cybersoc.com
          **** ONLINE COMMUNITY REPORT **** Newsletter for Online Community Builders Editors: Dan Shafer, Jim Cashel September 18th, 2000 |
          Message 4 of 4 , Sep 21, 2000
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            **** ONLINE COMMUNITY REPORT ****

            Newsletter for Online Community Builders
            Editors: Dan Shafer, Jim Cashel
            September 18th, 2000 | http://www.OnlineCommunityReport.com
            Pass me to a colleague!


            **** CONTENTS ****

            - Sponsor: PeopleLink
            - Sponsor: WeTalk Network
            - Netscape Launches Small Business Resource Site, Community
            - CNN Launches Education Community
            - Deja.com Drops Community
            - AltaVista Cuts Community
            - YouthStream Media Networks Merges sixdegrees.com, mybytes.com
            - freefor.com Builds Offline Communities
            - MSN Adds Radio to Chat
            - Sponsor: theglobe.com
            - Jobs
            - Articles & Resources
            - Feature: Interview with Josh Duhl, CoolBoard.com


            ***** SPONSOR'S MESSAGE: PEOPLELINK *****

            BUILDING COMMUNITY -- TAKE 2 AAAAND...ACTION!
            Online community building can be a big production. Your producers
            are crying "Budget!" and there just seems to be one scene after
            another... Why not have your people call our people? PeopleLink's
            modular, outsourced approach to community building offers fully
            customized chat, message boards, instant messaging, event moderation
            services and more that can be quickly designed and implemented,
            significantly reducing time-to-market. PeopleLink even hosts your
            community on their own servers. Don't let online community building
            be a show-stopper. Join PeopleLink's clients, which include MTV.com,
            farmbid.com, VH1.com, The Sporting News, Times Mirror's
            GOLFonline.com, IGN.com and others. Visit us at
            http://www.peoplelink.com/community/ocr92


            ***** SPONSOR'S MESSAGE: WETALK NETWORK *****

            LET OUR COMMUNITY HELP YOU BUILD YOURS
            The WeTalk Network is looking for a few great partners to work in a
            new cooperative model in community building. We're creating the next
            paradigm of communities and community-building. Using a modified
            version of Open Source licensing and an Open Participation
            development model, we can help you create rich, vibrant online
            communities that meet your goals. For details, email
            solutions@...


            **** NEWS ****

            NETSCAPE LAUNCHES SMALL BUSINESS RESOURCE SITE, COMMUNITY

            The Netscape Division of AOL has launched a small business site
            called Netbusiness. The site includes a significant community area --
            message boards, chats, IM tie ins -- all directed at small business
            owners. http://www.netbusiness.com ; Forbes.com:
            http://www.forbes.com/tool/html/00/sep/0915/mu6.htm

            CNN LAUNCHES EDUCATION COMMUNITY

            CNN has launched an online community and content site targeting
            teachers and students. The site, called CNNfyi, offers newsfeeds,
            instructional materials, as well as message boards, polls, and other
            community features. http://www.cnnfyi.com

            DEJA.COM DROPS COMMUNITY

            Deja.com has announced suspension of its Deja Communities service
            beginning September 25th. Deja.com also has (temporarily) suspended
            Usenet searches prior to May 1999. The firm has also cut staff by
            more than one third. The company reports a heightened emphasis on its
            core consumer review and e-commerce product.
            http://www.deja.com/info/communities_exit.shtml ; News.com:
            http://news.cnet.com/news/0-1005-200-2785283.html?tag=st.ne.1002.srchres.ni

            ALTAVISTA CUTS COMMUNITY

            AltaVista is laying off 225 employees in an effort to narrow the
            site's focus to web search. News and community areas are among those
            experiencing significant cuts or elimination.
            http://www.altavista.com ; AP:
            http://dailynews.yahoo.com/h/ap/20000916/tc/altavista_layoffs_1.html

            YOUTHSTREAM MEDIA NETWORKS MERGES SIXDEGREES.COM, MYBYTES.COM

            YouthStream Media Networks has relaunched its online community site
            sixdegrees.com, integrating community and web publishing technologies
            of mybytes.com. The relaunched service targets the online college
            student market. http://www.youthstream.com/ ; Business Wire:
            http://biz.yahoo.com/bw/000830/ny_youthst_2.html

            FREEFOR.COM BUILDS OFFLINE COMMUNITIES

            freefor.com has launched an online community site with principal goal
            of building offline communities. Users can find others online to join
            offline in sports, music, and other activities.
            http://www.freefor.com ; Press release:
            http://www.freefor.com/avatar/main/body_press.jsp

            MSN ADDS RADIO TO CHAT

            The Microsoft Network has announced a new product, MSN Chat Radio,
            which offers streaming audio in conjunction with chat. The service is
            managed in concert with RadioWave.com.
            http://chat.msn.com/msnlive/default.asp ; PR Newswire:
            http://biz.yahoo.com/prnews/000911/wa_msft_ra.html

            * Additional News at http://www.OnlineCommunityReport.com
            * Post News at http://www.OnlineCommunityReport.com/pform.f1ml


            ***** SPONSOR'S MESSAGE: THEGLOBE.COM *****

            BUILD YOUR COMMUNITY WITH THEGLOBE.COM
            Want to add Email Clubs or Homepages to your site? theglobe.com
            offers best-of-breed tools and community expertise to help you
            acquire and retain customers.

            Create new revenue opportunities and lower customer acquisition costs
            by tapping into the community network of theglobe.com and its many
            partners. theglobe.com already offers community tools to sites like
            CBS SportsLine.com, RollingStone.com, Alloy and Road Runner. You
            could be next!

            Visit us at http://www.theglobe.com/about/development/ or email
            strategicpartners@....


            **** JOBS ****

            * Are you a people person and enjoy engaging in conversations with
            others? What do you think about sharing your time and energy to
            bringing important issues to the forefront? We're looking for people
            to help lead our online community and you might fit right in!
            Oxygen.com and befearless.com are currently seeking hosts in all our
            community areas. If you are ready to take a deep breath and want to
            be a part a dynamic area we want to talk to you! Email
            oxygenCommunityApply@...

            * Blue Barn Interactive seeks an in-house Community Manager to
            oversee day-to-day operations of message board and chat moderators,
            and ensure communities are being moderated to meet client standards.
            Ideal candidates have a strong community background; management
            experience; excellent written and oral communication skills; and the
            ability and desire to work with a remote staff. Candidates are
            business-minded and enjoy working in a team environment. Contact
            jobs@... .

            * Boats.com is seeking a Community Manager to be responsible for the
            development of the boats.com community strategy and oversee the
            implementation of all community features including community-based
            boat and product reviews as well as the development of the boats.com
            message boards. http://www.boats.com OR jobs@...

            * Corporate Alumni seeks a motivated individual to manage large
            online communities for former coworkers. Manager will plan & execute
            reunions, foster member interaction, write documentation, contribute
            to community content, & perform other duties as necessary. Exp.
            w/events, alumni relations, volunteer management, & technical,
            editorial & marketing disciplines preferred. Bachelor's required. We
            seek people in Boston & the New York tri-state area. To apply, email
            your resume to lori@... with "Alumni Relations Guru"
            in the subject line.

            * IAM.COM, an exciting site for those in the entertainment field, is
            seeking a chat host to work 8-10 hours a week. This is an independent
            contractor position, and the candidate should be experienced in web
            hosting. For more information, please email JBordonaro@....

            * ITC/PlanetGov.com, a Washington Technology Fast 50 IT company in
            Fairfax, Virginia, is seeking a Web Community Manager.
            Responsibilities include planning, executing and moderating online
            events; fostering development of chat rooms and message boards; and
            contributing to online programming that will attract federal
            employees. Position requires solid experience in online community
            building; some knowledge of the federal government; and familiarity
            with HTML and chat and board software. Please fax your resume, along
            with salary requirements, to 703.378.5537, E-mail:
            humanresources@....

            * Sympatico-Lycos Canada seeks an experienced Community Product
            Manager and an experienced Communities Producer to direct the
            strategy, development and management of our discussion forums, chat
            and club areas. Previous online community business development and
            management experience required. Positions are in beautiful downtown
            Toronto. For more info and to apply see:
            http://www.sympatico.ca/go/jobs.html

            * The Motley Fool Germany seeks a COMMUNITY MANAGER to manage
            community efforts. This Fool must understand how to leverage the
            collective intelligence of the Fool Community. This person will
            integrate member-generated content into the rest of Fool.de and
            Fool.de content into the community. Finally, the Community Manager
            will seek out ways to effectively motivate our community to produce
            the most intelligent financial discussion anywhere. Potential Fools
            should visit http://www.fool.de and submit an application online.

            * TNBT.com (The Next Big Thing) seeks an enthusiastic,
            people-oriented facilitator to build and maintaining a thriving
            online business community. Responsibilities include overseeing
            discussion forums; soliciting engaging high-profile guests to
            participate in community events; recruiting and managing volunteer
            moderators; and other community responsibilities. Cambridge, MA. For
            more information, see http://www.tnbt.com/tnbt?t=TNIP.jsp&p=jobs.jsp
            . Send resumes to jobs@..., or fax (617) 761-3644.

            * Santa Monica based NadaPC seeks Community Editor. Work with the
            Community team in the ongoing nurturing and development of the NadaPC
            community. Direct and implement community related content.
            Requirements include HTML experience, strong editorial and
            team-oriented skills, highly organized, able to meet deadlines. B.A.
            Degree preferred. Email resume to cooljobs@... .

            * Additional Jobs at http://www.OnlineCommunityReport.com/categories/jobs.html
            * Post Available Jobs at http://www.onlinecommunityreport.com/jobposting.htm


            **** ARTICLES & RESOURCES ****

            * Business Wire: "Senada.com Partners with Classmates.com"
            http://biz.yahoocom/bw/000911/wa_senada_.html

            * Business Wire: "PeopleLink Signs Four Agreements"
            http://biz.yahoo.com/bw/000905/ca_peoplel.html

            * Business Wire: "Web Crossing Offers New WAP Access"
            http://biz.yahoo.com/bw/000907/ca_web_cro.html

            * Business Wire: "BuzzStream.com Supports College Event Planning"
            http://biz.yahoo.com/bw/000830/ma_buzzstr.html

            * ClickZ: "Community Building: Good or Bad for Ad Revenues?"
            http://clickz.com/cgi-bin/gt/article.html?article=2305

            * ClickZ: "Using Community to Build Advertising Effectiveness"
            http://www.clickz.com/cgi-bin/gt/article.html?article=2385

            * Industry Standard: "Leading the Web's Free-Advice Revolution"
            (epinions.com)
            http://www.thestandard.com/article/display/0,1151,18101,00.html

            * News.com: "AOL Rivals Take IM War to FCC"
            http://news.cnet.com/news/0-1005-200-2768596.html?tag=st.ne.1002.srchres.ni

            * PR Newswire: "Talk City Provides Olympics Webcast Events"
            http://biz.yahoo.com/prnews/000914/ca_talkcit.html

            * PR Newswire: "Particpate.com Signs Eight Accounts"
            http://biz.yahoo.com/prnews/000912/il_partici.html

            * PR Newswire: "Collaboratory Communities Receive $2.4 Million Grant"
            http://biz.yahoo.com/prnews/000913/mi_u_of_m_.html

            * PR Newswire: "Communities.com & VoiceAge Ally to Deliver Voice Over
            Web" http://biz.yahoo.com/prnews/000914/ca_voiceag.html

            * Wired News: "A Net Home For the Homeless"
            http://www.wired.com/news/culture/0,1284,37863,00.html

            * White Paper: "Using the 12 Principles of Civilization to Build Web
            Communities" (RealCommunities.com)
            http://www.realcommunities.com/products/whitepaper.htm

            * Additional Articles at
            http://www.OnlineCommunityReport.com/categories/articles.html
            * Additional Resources at
            http://www.OnlineCommunityReport.com/categories/resources.html
            * Post Articles and Resources at http://www.OnlineCommunityReport.com/pformf1ml


            **** FEATURES ****

            INTERVIEW WITH JOSH DUHL, COOLBOARD.COM

            CoolBoard offers services for consumers, for business, is hardly a
            year old, and is growing swiftly. What's next? An interview with CEO
            Josh Duhl by Jim Cashel.
            http://www.OnlineCommunityReport.com/features/duhl/

            * Additional Features at
            http://www.OnlineCommunityReport.com/categories/features.html


            ONLINE COMMUNITY REPORT is a free twice-monthly publication edited by
            Dan Shafer dan@... and Jim Cashel
            cashel@..., with assistance from the staff of
            Forum One Communications Corporation. If you would like to be
            included in or excluded from this mailing list, please visit
            http://www.OnlineCommunityReport.com . Comments and information are
            welcome. The Report is also available online at
            http://www.OnlineCommunityReport.com

            Republication of part or all of this report is allowed as long as the
            Online Community Report is credited.

            Forum One Communications provides consulting services for online
            community companies, with particular focus on business strategy,
            funding, partnerships, and mergers / acquisitions.
            http://www.ForumOne.com/capital/

            (c) 2000 Online Community Report / Forum One Communications Corporation
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