Re: [cablevision_digital] Re: Registering a replacement Modem
- for the last month
i have been having Internet and phone trouble
i lose connection 3-5 times a day
i live in milltown
In a message dated 6/30/2008 5:10:09 P.M. Eastern Daylight Time,
I wasn't offered a SA/Cisco alternative Modem. My first conversation
with tech support noted that there is about to be released a Motorola
5122 (current one 5120) the major difference being is a larger backup
--- In _cablevision_cablevision_<WBRcablevi_
(mailto:email@example.com) , Ron van Hoof <rvhoof@...>
>**************Gas prices getting you down? Search AOL Autos for
> Interesting, I just went through the same thing this morning.
> I've been having intermittent outages when on the phone or
> during video IM session. They actually gave me a new Scientific
> Atlanta/Cisco modem (2203C) instead of the Motorola. When I opened
> my browser after seeing all LEDs lit (except for my telephone line)
> it directed me to an optimum page to register my modem. Stepping
> through those pages it verified that it was a swap,
> registered the new modem and I was up and running. After
> a modem reboot also my telephone line came back online.
> I didn't need to install anything, everything web-based.
> The only annoying thing is that I need to purchase a new
> backup battery since of course Motorola's backup battery
> won't work with the SA modem:( The SA modem also doesn't
> give me access to the modem's status information such as
> signal levels, logs, etc.
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