Re: Can you trust pb&f???
- When it was just Phil I got prompt handwritten replies from him. Then the columns in MAIB were readable and enjoyable in his terse style.
Without Phil....I don't know...it doesn't seem the same.
Loosemoose - Love your blog.
- I had a commission done #630, The Illinois. (later the Chicago, because
I lived there then,) Hallerman did a fine workup on this lovely design.
A year or 2 later I got a call from Susanne asking about it, alas it
never got built. ( I think they were justifiably proud of this fine
design)They called in another year too.The design was done promptly. and
in great detail .I think they earned their $2,000 and then some. I had
that much pleasure purusing the plans, day dreaming and putting my own
touches on the design. Most of my changes were gently discouraged by
Phil and always with sound reasoning!! I bugged them a lot with question
and comments, they were patient and kind. Perhaps the business changed
later I do not know. I do know they acted completely professional with
my commissioon, I am glad I was able to be in contact with this modern
day genous in his own way. HIs out of the box designing is sorely
missed.! ed short
--- In email@example.com, "joe_mapango"
>have had similar experiences with dealing with B&F. I have faxed, and
> --- In firstname.lastname@example.org, BruceHallman hallman@ wrote:
> > On Sat, Aug 27, 2011 at 8:04 AM, joe_mapango
> > ccurtis-keyword-crusing.65bae6@ wrote:
> > >
> > > In some ways I can believe what he is saying. In a smaller way, I
Emailed a number of times, and never received a response. Only a few
months ago I Emailed Phill's wife (Suzanne I think) directly just to ask
one question about price, no answer.
> >Bolger plans when I need to. I think it is unfortunate that they have
> > They have no duty to you to sell you plans. Get over it. We cannot
> > demand anyone to sell anything.
> I'm over it Bruce. As a matter of fact, I don't care. I am able to buy
chosen to do business (or not do business) the way they have. But don't
think for a minute that I don't sleep over it.
>say. And that says it ALL!
> How pb&f does business says more about them than anything I can ever