Customer Satisfaction and Agile Methods
- To Whom It May Concern,
Because of the significance of the work, and because of demand, I
decided to publish the results of my research with VDM Publishing
LLC. The web site is www.vdm-publishing,com. The book is
entitled: "Customer Satisfaction and Agile Methods", and the ISBN
number is 978-3-639-09476-3.
The research surveyed 185 projects, and the results proved to be
quite controversial, provocative, and unexpected. You will not look
at agile methods the same way after you have read my book. You will
not believe all of the hype that has been written about the use and
results of agile methods. The next time that you read something on
agile methods, you will think of my research. You will come away from
my book with a greater understanding of what agile methods are all
about, and what they can and do achieve, but more importantly, what
they cannot and do not achieve.
If you are interested in agile methods, but are unsure whether they
are the right software development methods to employ, then my book is
for you. In my book, you will find hard data on the characteristics
of projects, participants, and whether agile methods are the only
software development to use to satisfy your customers.
I invite you to contact VDM Publishing LLC regarding my book
entitled "Customer Satisfaction and Agile Methods", and find out for
yourself the real value of employing agile software development
methods rather than plan-driven software development methods.
Donald L. Buresh, Ph.D.
3115 Enoch Avenue
Zion, IL 60099