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  • IMHO - User experience is a much broader thought than just software. Similar to it's conjoint cousin Customer Experience, it can include things as broad as you visit to Disneyland. The lion's share of funding and activity though, seems to be product specific, and even more so... software technology focused. On Thu, Jun 12, 2014 at 8:23 AM, spbroi@^$1 [agile-usability] < agile...
    mark schraad Jun 12, 2014
  • I've watched design be disregarded and disrespected in corporate environments for many of the early years of my career. Though it's not fair, it does come with some degree of self infliction. Designers who design for themselves without an inkling of interest in the product's user or the customer... and that don't seek out data as a conduit to better decisions and validating those...
    mark schraad Feb 17, 2014
  • That's an awesome survey. On Fri, Feb 8, 2013 at 10:56 AM, Ted M. Young [@jitterted < tedyoung@^$1 > wrote: I agree with Larry; I'm also dismayed that the students' supervisors/advisors allow such surveys to go out into the world (or serve as the basis of any conclusion in a research report, article, or dissertation). Before I fill out such a survey I (only half-jokingly) ask them...
    mark schraad Feb 8, 2013
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  • I'm going to suggest that you have someone proof read your questions. A few are ambiguous, many are unclear, and a few don't make sense. I think your data, and therefore your conclusions will be suspect as a result. best... Mark On Sun, Feb 3, 2013 at 11:05 AM, eni.software < eni.software@^$1 > wrote: Dear Sir/Madam, I am a Masters student at Qazvin Islamic Azad University. The...
    mark schraad Feb 3, 2013
  • I'm think that after a years it's either the way he is or the way the culture is meant to be. Taking him out for beers is a good idea. If that doesn't work... move up the food chain. If you have a common boss, that's great. Don't make it an attack, but express some frustration and ask for guidance in how you can contribute better. Like Adam said... it may be a terminal situation...
    mark schraad Oct 17, 2012
  • The focus of both the store and the application is to find music, buy it and then play it. To that end, it works great. There are a lot of things it does not do towards organizing and managing music (that I wish it would). Maybe there is an opportunity there. Maybe it would be better if apple opened it up for plug ins or third party integration. But my guess is that it is doing...
    mark schraad Jan 26, 2012
  • Anytime that you move work to a computer, and specifically production software, you are reducing the potential for collaboration. These tools are really good for that portion of task that requires 'divide and conquer'. The design process by nature requires quick thinking and massively iterative work. To jumping to a software application in this stage is rarely optimally productive...
    mark schraad Feb 22, 2011
  • I have a slightly different position. In my world, the UX initiative pretty much drives everything. In a consumer world, UX is a prudent business strategy, and where time allows, user POV drives how things should work. My UX folks need to understand the technology, and both the constraints and opportunities from the business perspective, but we know that when tech constraints and...
    mark schraad Feb 18, 2011
  • Well, I suppose you get good marks for rhetoric here William, it is in fact hard to argue with a democracy metaphor lol. Nothing new here is nothing new. Frankly... humans have yet to figure out how to efficiently or effectively develop software in an increasingly rapid change environment. Agile is an interesting side note in attempts to figure this puzzle out, but is far from the...
    mark schraad Mar 3, 2010
  • There truly is not a lot new here. Most of agile is borrowed from design (iterative work, early prototypes, user testing, mini-meetings... et al) and the notion of being in the field with customers... well doh... designers in chicago adopted ethnographic methods back in the early 90's. Competitive analysis is a great tool... but the example shown in the article is pretty lame...
    mark schraad Mar 3, 2010