RE: [agile-usability] Splitting UCD (was UED and Agile)
- On Tue, 2004-12-14 at 16:22 +0000, Stephanie Chamberlain wrote:
>Hi, Stephanie. Could you tell us more about the specific problems you've
> Extreme programming seems less able to integrate we UCD in our
> experience though I'd love to hear from anyone who has found this not
> to be the case.
I recently did a nine-month XP project where the product manager (in XP
terms, the Customer) was also the UI designer and a passionate believer
in user-centered design. We all thought it went quite well.
Perhaps if you describe some of your issues I could describe the parts
of what we did.
William Pietri <william@...>
- --- In email@example.com, "Rachel Powers"
> Does anbody have any great tips, resources, stories to share on theIf I have a "thing" this is it... but, information I have on the
> best ways to integrate User Experience Design into the Agile
subject is still pretty incomplete. There's a section in Cockburn's
Crystal Clear on the subject
-1/ref=pd_ka_b_2_1/002-3899669-1706466] This paper, now a little
dated and containing a few typos describes combining usage centered
design and agile approaches:
This presentation: http://ebe.cpsc.ucalgary.ca/ebe/attach?
page=Root.CASCON2004WS%2FJeff.ppt gives slides I use for a standard
presentation on this subject. The slides suffer without the dialogue
behind them. But, the basic gist is I've overlaid Jesse James
Garrett's very useful Elements of User Experience model on my agile
development lifecycle model. The result is some guideance on the
type of UCD stuff to be doing at particular points of the agile
I'm currently working on more in print. Watch this list for somee
self serving announcements when it's available. At that time I'll be
looking for the opinions of the very smart people subscribing to this
Please post any specific questions you have as you come across them.
Thanks for posting!
> I work for a large company that is considering switching
> from a waterfall method to Agile/SCRUM. Are there any particular
> books or Websites that you recommend to look at. The UED group
> consists of user researchers, interaction designers, visual
> designers and developers. Questions that I'd like to find input on
> How do you integrate user research in 4 week cycles? (market
> research, user research, interviews, ethnography, longitudinal
> studies, usability testing)
> When should UED be included in the overall plan? (currently UED is
> brought in at conception)
> What is the best way for a user-cetered development process to
> thrive while being "whole."
> What are the pros and cons of Agile for UED?
> I'm sure that there are other people on this list that have gone
> from a waterfall development cycle to Agile. Does anybody have any
> stories or best practices to share?
> Rachel Powers
> UED lead
> San Francisco, CA
Lisa Baker and I have been working to integrate many aspects of UCD with
an XP process for the last couple of years at our company. We make a
shrink-wrapped product, and have a fairly short release cycle.
We have found the personae concept to resonate fairly well with our
developers. We do a fair amount of research (somewhat asynchronously)
with our users to find out what they have in common. We use contextual
inquiry to get the data and to make sure we have a firm grasp of what
our user truly needs.
Once we have the data in place, we can refer to it as the personae are
created. We work diligently to make sure we present information that we
have data concerning. The personae are then presented to the
programmers at the start of the project, focusing on the aspects that
help them understand.
This has also helped our marketing team understand their role a bit
better as customer representative and helped the contribute in a more
meaningful way as well. Since at times we can't always get one of real
customers to supply answers, we can always come back to our data set
from the CI and refer to that.
sr. interaction designer
landesk software, inc.
daveb at startide dot net, david dot broschinsky at landesk dot com
Rachel Powers wrote:
>Does anbody have any great tips, resources, stories to share on the
>best ways to integrate User Experience Design into the Agile