Re: [agile-usability] What's your definition of done?
- Hi Anders,
On 17 Aug 2011, at 17:54, Anders Ramsay wrote:
> Defining something that has UX debt as Done means you'll be delivering a
> half-baked UX, which goes to the core of the UX field's complaint about
> IMO, there should be no such thing as UX debt. Either the quality of the
> experience is appropriate for the product, context, and domain, or it is
> not. (E.g. for an entertainment product, experience quality should likely
> be very high, for an enterprise product, this may be less critical.)
I think it depends on the particular way the debt metaphor is being used.
If you're using it in the more general "debt is bad" sense then I agree completely. If you produce a poor UX, just like if you produce bad code, and don't care then your product is f*cked in anything but the short term.
However the metaphor was originally a little bit more nuanced than that. It's more about how taking on a technical debt, and then paying it off later, can be the right thing to do in some circumstances - just like taking on a financial debt. There's a nice video from Ward on the topic here http://www.youtube.com/watch?v=pqeJFYwnkjE (It's only 5mins long).
Having debt is fine - if it's done in a mindful manner with the intent of paying the debt off.
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