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Re: [agile-usability] Real data

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  • Dave Rooney
    ... Yes. Google for normalization of deviance . -- Dave Rooney Agile Coach and Co-founder, Westboro Systems Maximizing the value of your IT investments!
    Message 1 of 218 , Feb 1, 2010
      On 01/02/2010 1:35 AM, William Pietri wrote:
      That's interesting. Are you suggesting the mental progression is something like

      1. "Failure is not an option!"
      2. "Failure is unthinkable."
      3. "I won't think about failure."
      4. "That thing that might indicate failure? I'll ignore it."
      5. "All signs points to success."
      6. "That failure that just happened? Nobody could have predicted it."

      Yes.  Google for "normalization of deviance".
      Dave Rooney
      Agile Coach and Co-founder, Westboro Systems
      "Maximizing the value of your IT investments!"
      E-mail: dave.rooney@...
      Twitter: daverooneyca
    • George Dinwiddie
      Hi, Jon, ... I ve never found creating software to be a one and only time no matter how small the program. There s a lot of similarity between writing one
      Message 218 of 218 , Feb 12, 2010
        Hi, Jon,

        Jon Kern wrote:
        > ok, maybe it is silly to debate the term...
        > George it's a free country, use method anytime you please :-)
        > I personally will only use "method" when I want to describe some way
        > that I achieve something over and over. Often in an abstract sense,
        > often in a step-wise way. Often because the "something" is a desirous
        > end goal, and one that I (or someone else) wants more than one time.
        > I would not describe the /ad hoc/ "how" of the one and only time I will
        > ever do something as a "method" if it is not.

        I've never found creating software to be a "one and only time" no matter
        how small the program. There's a lot of similarity between writing one
        line of code and writing the next.

        And I've observed, that people generally continue to do something
        somewhat in the fashion they've done it before. Thoughtful people will
        consider the result their achieving, and modify their actions to try to
        improve some aspect.

        I've never seen anyone continue to approach the work as if they'd never
        done anything like it before, choosing some completely different way of
        working. And I've never seen anyone carefully follow the recipe in a
        process manual. At best, a process manual gives the worker some ideas.

        It's the process people actually /do/ that has an effect. If you and
        Scott and Glen want to reserve the word "method" for officially blessed
        procedures, go right ahead. It won't change a thing.

        - George

        * George Dinwiddie * http://blog.gdinwiddie.com
        Software Development http://www.idiacomputing.com
        Consultant and Coach http://www.agilemaryland.org
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