Re: [agile-usability] Re: Nielsen's article on UseIt.com
- Ron Jeffries wrote:
> What if UX designers, as presently constituted, actually were theWell, I think the most you can tell them is that you perceive them to be
> real problem? Should we not tell them?
the problem. Or perhaps more usefully, that you think certain behaviors
of theirs contribute to problems. Given that they could well think the
same thing, and given that we don't have an objective problem detector,
knowing with certainty what is actually the real problem is impossible.
That aside, I think telling people that they are part of the problem is
much easier when you've built up some credibility and demonstrated some
understanding of their situation.
I have talked to a lot of designers who, rightly or wrongly, see agile
methods as threats, just like Nielsen did. If, hypothetically the
problem were 100% theirs, I'd still not start by saying that. I'd start
by saying, "Hey, let's solve this small part of the problem together."
My hope would be that by putting forth effort, I'd gain enough trust to
break off and solve another chunk of the problem.
Even if the problem were all theirs (which I don't believe), the powers
we have to solve it are only ours.
> > There are other studies (I don't have the exact quote) that showthat
> > the difference between a top-notch developer and a run-of-the-millone
> > is a factor of 10 or so.http://forums.construx.com/blogs/stevemcc/archive/2008/03/27/productivit
> The back up for that is here :-
Thx James. I always assumed that this was indeed supported by actual
studies, but still had a small nagging doubt that it might be one of
those urban legends that start with "studies show that ...." ;-). This
is a good reference which eliminates that doubt.