Re: [agile-usability] Re: Managing user research over many iterations
- Hi Matt,Our long term findings are captured in a few documents which are accessible to the team and easy to maintain. We use personas, a short list of top findings related to our key performance indicators (KPI), and user quotes.Otherwise, we rely on conversations to communicate learnings over time. I am also interested in hearing what works for others.Susan Campbell
On 5/30/08, troy_liliana <liliana.troy@...> wrote:
We are using WIKI as our central repository to keep all of our
research. It's pretty easy to use. Our company uses Confluence WIKI
for the software.
Hope that helps,
--- In email@example.com, "schemattic"
> Hello everyone,
> As we're doing ongoing user research at our shop, I'm finding that
> while spreadsheets are a fine method for maintaining research on an
> iteration-by-iteration basis, it does not scale for our long term
> needs of discovering user trends. I'm considering creating our own
> database/email ingesting solution, but would love to find a method
> that takes less development effort on our part.
> So, I'm curious how are people managing their long-term user research
> and feedback?