Re: [agile-usability] how would design practice change if we focused on frequent
- (responding to Jeff)
size=2>One of the concerns about agile development is that the user>
>experience might change too often, and that users hate that. I'd
>submit users had bad changes, and don't mind good changes.Recently I've been thinking of User Experience as a topic suchas Architecture, that needs to be treated in a similar way.If there is a consistent 'Vision' underpinning the user interfaceand their experience of using the system, then changes areconsistent with what they already know, and will tend to beimprovements. Where the 'Vision' needs to be changed, thenusers will feel more disruption, and I'd expect this to beexplained to them - why the changes are so fundamental,and why the new unifying vision is better than it was before.In the case that there isn't this unifying vision, the changesexperienced by the user are likely to be more disruptive, chaotic,arbitrary and / or inconsistent. I don't think this is somethingwe should be forcing our users to live with.Paul Oldfield.
- Here's an up-to-date URL for the ComputerWorld article about eBay and
It shows up first if you search on Google using "eBay Laura Borns".