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Jobs at PayPal [off topic]

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  • spkantamneni
    This message doesn t specifically pertain to agility or usability, nor are the jobs advertised specifically related to those areas.... but sometimes its just
    Message 1 of 1 , Sep 20, 2005
      This message doesn't specifically pertain to agility or usability, nor are the jobs advertised specifically related to those areas.... but sometimes its just nice to know about jobs. As the list moderator, I'm going to allow this one. [Complain to me of you have concerns.
      Thanks, Jeff [jpatton@...]
      original message follows:

      Hi Guys,

      As you know, PayPal is growing which in turn means PayPal is
      hiring. We are currently looking for various job openings like
      Technical Architects, a QA Load and Performance Manager, a Director
      of QA, as well as Software Engineers (preferably with payments
      experience) that are well versed in C++(see the job descriptions
      below). If you or anyone you know may be looking for an career
      opportunities and has the skills to match any of these job
      descriptions, feel free to get in touch with me at
      skantamneni@...

      Thank you,

      Satyam

      ==========================================================================================================================================================================================================================================
      Business Title: Technical Architect
      Function: Architecture
      Work Location: PayPal, San Jose, CA
      Shift: Day

      Responsibilities:

      • Provide architectural leadership and guidance to a rapidly growing
      development organization.
      • Design and implement frameworks, interfaces, and services to be
      used by a broad range of applications and development groups. Design
      system layers and architecture standards to support componentized,
      layered, and distributed development.
      • Work with internal and external technical leaders to develop
      innovative solutions that meet market needs with respect to
      functionality, performance, scalability, and reliability, realistic
      implementation schedules, and adherence to architectural goals and
      principles.
      • Review existing software architecture and identify areas for
      improvement in the areas of scalability, maintainability, and
      performance.
      • Lead large-scale engineering projects by creating initial design
      and ensuring that project meets architectural goals and principles
      throughout development lifecycle.
      • Help to shape the future of PayPal's software platform.


      Job Requirements:
      • Senior Leader: 10+ years of large scale, full life cycle
      development experience and at least 5 years as a Senior/Chief
      Architect.
      • Bachelor's Degree in Computer Science or related field of study
      required (MSCS preferred).
      • Expertise in C++, XML, XSL, DOM, schemas, and XML parsers and
      tools.
      • Experience with RPC, HTML/ HTTP, cryptography, and data modeling.
      • Expertise in heterogeneous transactional environments and
      distributed transaction managers.
      • Extensive knowledge and experience with RDBMS (Oracle preferred),
      including optimization and performance tuning.
      • Extensive experience in designing and implementing large server
      software with particular attention to security, scalability, and
      high performance.
      • Experience in building middleware messaging services and
      distributed objects.
      • Experience with O-R mapping and persistence mechanisms.
      • Strong business and technical vision.
      • Strong presentation and leadership skills.
      • Proven results oriented person with a delivery focus.

      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!
      ==================================================================================================================================================================================================================
      Business Title: Load and Performance Manager, QA
      Function: QA
      Work Location: PayPal, San Jose, CA
      Shift: Day


      Will be the first line manager for Load and Performance Team. Main
      responsibilities are the managing Load and Performance testing
      responsibilities of functional groups all across PayPal. This
      testing will include black box, grey box, white box, the creation of
      detailed test plans and test scripts for proposed work and follow-
      through of proper software defect reports.

      • Manage a world class QA team
      • Create processes around testing and managing releases efficiently.
      • Manage implementation of new infrastructure/platform frameworks
      for automation of both backend and front end components
      • Participate and become actively involved in architecture
      discussions
      • Employ technical expertise in helping team members overcome any
      technical or scheduling issues
      • Participate and become actively involved in architecture
      discussions
      • Employ technical expertise in helping team members overcome
      technical problems
      • Develop and manage release/project schedule and milestones

      The ideal candidate will have a BS in Computer Science or an
      equivalent degree and 5+ years of Software QA management experience
      with a strong understanding of QA methodology. Must have technical
      knowledge and experience of working with development tools and
      databases. Excellent written and verbal communications skills are a
      must. Knowledge of general programming techniques is required as is
      detailed knowledge of Windows, Unix and SQL. Knowledge and
      experience of working
      with financial systems is highly desirable.

      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!


      ============================================================================================================================================================================================================
      Business Title: QA Director
      Function: QA
      Work Location: PayPal, San Jose, CA
      Shift: Day


      Responsibilities: Manage technically oriented teams in the Quality
      Engineering, including, load and performance testing, test
      automation and release engineering/configuration management. Ensure
      that release processes are fully automated, oversee and guide the
      creation of test scripts using Silk. Build out load and performance
      testing function. • Overall management of quality process, release
      methodology, and relevant metrics • Work directly with Operations,
      Development and QA managers to ensure that releases and release
      tools are well managed • Ensure necessary processes, metrics and
      methodologies are in place for projects including streamlining
      processes and developing new automated test procedures.

      The successful candidate will have 10+ years of experience managing
      related teams: Release, Load and Performance tuning, development,
      test automation. Candidates with experience in large and growing
      organizations are preferred.

      • 5+ years experience in a Director or VP level managing a large
      organization.

      • Experience managing offshore resources desired.

      • Knowledge of software development lifecycle.

      • Proven ability to work cross-functionally with all departments to
      achieve and meet tight deadlines.

      • Outstanding communication skills and customer oriented focus.

      • Exceptional understanding and knowledge in the latest release,
      quality assurance processes, standards and methodologies and tools.

      • Deep understanding of the product development process for
      enterprise software and service.

      • Strong leadership skills.

      • BS or BA in Computer Science or equivalent field.

      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!
      ==================================================================================================================================================================================================================
      Business Title: Software Engineer
      Location: San Jose, California











      PayPal Engineering is looking for a top-notch software engineers who
      will work on a large variety of important projects. Join PayPal and
      help shape the future of global economics.
      We are targeting exceptional software engineers with anywhere from 1-
      15+ years of experience, and primary strengths in C++, SQL, Oracle,
      and dependable software engineering practices. Familiarity with
      Linux, HTML, CGI, (localization, banking systems and finance) are a
      plus. Degree in CS or related fields desired. You must be a strong
      communicator, both written and oral. You must be able to thrive in
      a fun, open, social environment with a high degree of autonomy.
      We have several different teams hiring, but each team looks for the
      same skill set. The first few stages of the interview process are
      all the same for each team!

      You will focus on the following:
      • Work with the Product Management group to identify business
      requirements and design product specifications
      • Create high-level and detailed technical design documents, and
      conduct design reviews
      • Play an active role in implementing and providing feedback on new
      processes
      • Provide technical guidance to other software engineers
      • Implement new product features using C++ and SQL in an
      Apache/Linux environment
      • Enhance and maintain existing product capabilities
      • Develop and update product documentation
      • Participate and become actively involved in team and company wide
      architecture discussions
      • Employ technical expertise in helping team members overcome
      technical problems
      • Adhere to release/project schedule and milestones

      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!



      Business Title: Software Engineer: SWAT
      Work Location: PayPal, San Jose, CA




      PayPal is one of the largest on-line financial transaction
      processing systems in the world. The PayPal SWAT team provides
      mission-critical 24x7 software systems support for the rapid
      identification and resolution of site issues. The PayPal SWAT team
      is composed of highly competent software engineers that are able to
      work across multiple programming languages, large-scale systems, low-
      level applications, kernels and operating systems. The application
      functional areas include the PayPal website, APIs, administrative
      functions, batch processes, and financial systems. Additionally,
      this team is involved in new features and systems projects from
      inception through deployment.
      The successful candidate should have 3-5 years experience supporting
      live applications in their production environment, and have
      knowledge/experience in the physical deployment of applications. The
      duties include, but are not limited to:
      • Troubleshoot and resolve problems with production systems.
      • Identify and help fix code stability/scalability issues in a very
      time critical environment.
      • Analyze and root-cause application problems, identify their
      severity, propose and implement fixes.
      • Develop industry and product technical expertise.
      • Good communication skills and the ability to work with other
      developers optimizing or fixing code.
      • Define, design, and implement complex, multi-tier distributed
      software applications. Segment and design system layers to support
      componentised and layered application development, including user
      interface, business functionality, and database access.
      • Share on-call responsibilities.
      • Work with other engineers, managers, Product Management, QA, and
      Operations teams to develop innovative solutions that meet market
      needs with respect to functionality, performance, scalability,
      reliability, realistic implementation schedules, and adherence to
      development goals
      and principles.
      • Estimate engineering effort; plan implementation, and rollout
      system changes.
      • Must be able to independently design code and test major features,
      as well as work jointly with other team members to deliver complex
      changes.
      • This job requires innovative solutions and people that enjoy
      rapidly solving very complex problems.
      • Ability to perform under pressure.
      • Experience in requirements analysis, design, coding and unit
      testing of scalable, distributed, fault-tolerant applications in
      UNIX and Linux environments.
      • Experience in developing in C++ on Linux and/or Solaris
      environments. Expertise in memory management, exception handling,
      Oracle SQL, and fault tolerant code design also needed.
      • Experience in scripting languages (Perl, Python, Shell)
      • Expertise in object-oriented design methodology and application
      development preferably in C++.
      • Working knowledge of relational databases (prefer Oracle), Apache,
      HTTP/HTML, XML, XSLT and basic UNIX system administration.
      • Proven results oriented person with a delivery focus.
      • Education Bachelors Degree or Equivalent


      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!


      Business Title:Product Manager, Financial Products
      Work Location: San Jose, California

      Responsibilities:
      The Financial Products team is part of an entrepreneurial new
      business within PayPal. Our charter is to help PayPal deliver ways
      for users to develop a financial relationship with our brand through
      a variety of products: bank-account linking and verification,
      private-label debit and credit cards that can be used on or off of
      PayPal, an online buyer credit line, and a high-yielding money-
      market fund. The team owns strategy creation and product delivery.
      The product manager will guide the product strategy by understanding
      the competitive landscape, the needs of customers and partners, and
      PayPal's business objectives. The product manager will turn the
      strategy into a phased roadmap of product delivery. He/she will
      create detailed product requirements and work closely with a cross-
      functional team of engineering, design, content, and QA to deliver
      these products. Additionally, the product manager will work with
      marketing to promote the product, with the international team to
      address the needs of each local market, and with business
      development to prioritize partnership opportunities. We are seeking
      candidates passionate about online financial services and payments.
      Ideally the candidate would have delivered online banking or credit
      card management applications and has an understanding of integrated
      cross-product loyalty programs and incentives.


      Requirements:
      • 3-5 years of product management experience
      • Ideally, 1-2 years of direct experience with online banking,
      online credit card management, or loyalty programs
      • Experience successfully managing multiple projects from concept to
      delivery while meeting schedules and budget.
      • Experience working closely with partners on product integration.
      • Excellent written and verbal communication skills.
      • Demonstrated leadership ability.
      • Strong team player and contributor.
      • Self motivated and directed.
      • Passionate about the product.
      • Passionate about making customers successful.
      • A technical BS and/or an MBA are strongly desired.

      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!


      Business Title: Operations Monitoring Manager
      Work Location: San Jose, California

      Responsibilities:
      Monitor the successful completion of PayPal financial processes
      (e.g., Money Market, eBay seller fee payments, OFAC screening,
      merchant services, etc.). Specifically, the candidate will monitor
      daily execution of all scheduled batch jobs and in some cases, real-
      time links that support PayPal's financial processing
      infrastructure. The candidate will be responsible for driving cross
      functional teams of internal and external parties to resolve
      operational issues on a 24X7 basis, analyzing and publishing daily
      performance metrics, interacting with internal groups and vendors to
      resolve incidents and publishing post mortems. Over time, this role
      will evolve to become a back-up monitoring role for PayPal's ACH and
      Credit Card processes.


      Requirements:
      Financial services industry experience
      Operations experience
      Direct or indirect experience with technology groups or technical
      processes
      Strong attention to detail
      Ability to support 24X7 operations
      Strong communication skills

      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!

      Business Title:Group Product Manager
      Work Location: San Jose, California

      Responsibilities:
      PayPal's customer base and transaction volumes have continued to
      experience significant growth since our inception. Our projections
      include a dramatic rise in the next 3 years in customer contacts,
      customer service agents and new customer care centers around the
      globe. We currently have global customer care and operations centers
      in Omaha, Dublin and Shanghai. In an effort to continue offering our
      customers a courteous, efficient and effective experience, the
      Community Experience team develops strategies and builds features
      for customer facing products on the website and proprietary, back-
      end tools used by our customer service agents. The teams' goals are,
      primarily, to resolve customer issues on the website and
      secondarily, to assist in managing customer contacts in an efficient
      and effective manner. This position will be responsible for product
      strategy, requirements definition, execution, and leadership for the
      PayPal Community Experience team. This position will work directly
      with the Director of PayPal's Global Risk and Operations team to
      manage a team of product managers in defining and developing
      strategic initiatives to enhance the community experience from both
      a customer service and marketing perspective. A large aspect of this
      role will be to assertively serve as the Voice of the Customer
      inside PayPal's headquarters. You will be responsible for devising
      strategies and transforming them into tangible products by
      overseeing product specification documents. Your goal is to create a
      personalized, end-to-end user experience that increases customer
      satisfaction, operational efficiencies and trust in the PayPal
      Community. You will continue to seek opportunities to improve the
      community experience by establishing strong relationships with
      various teams and stakeholders across the organization including the
      Business Units, Engineering, Web Development, UI, QA, Content,
      Project Management and Operations.

      Requirements:
      • We seek a strong advocate for our PayPal Community. The Customer
      Experience team is looking for a leader in bringing the customers'
      concerns to the forefront in the minds of PayPal employees.
      • 10 years of product management experience or equivalent, ideally
      at an Internet company
      • Minimum 3 years managing teams
      • Excellent service philosophy and understanding of the challenges
      in providing a superior customer experience at a global level while
      controlling costs in a growth environment
      • Experience managing and implementing back-end contact center tools
      and applications
      • Experience with various internet marketing software tools and
      marketing solutions
      • Ability to quickly drive decisions and consensus building
      • Strong analytical and problem solving skills
      • Excellent written and verbal communication skills
      • Ability to work in a fast-paced, dynamic environment with a strong
      level of initiative
      • Proven track record of shipping successful products
      • Ability to manage multiple projects and priorities
      • Excellent communication and organizational skills, be a team
      player, and be excited about working in a challenging, fast-paced,
      and fun environment

      We encourage those who do not fit *all* of the qualifications above
      but whom bring an ability to learn quickly, a high degree of
      motivation and a love for Customer Advocacy to also apply for this
      position.


      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!


      Business Title:Senior Product Manager, Customer Service Tools
      Work Location: San Jose, California

      Responsibilities:
      Trust & Safety is a dynamic PayPal Business Unit focused on
      enhancing privacy, fraud prevention, and consumer protection for
      eBay and PayPal's global community of 100M+ buyers and sellers. This
      team works to deliver both innovative customer-facing features and
      patent-pending software applications used by PayPal's 1000+ customer
      service agents around the world.

      The primary focus of this position is to own the long-term vision
      for PayPal's proprietary workflow management platform (ATTACK) and
      the customer service tools built on that platform. Your products
      drive operational efficiency and automation, and you can increase
      customer satisfaction by developing innovative software solutions
      that help people when they need it most. Take the opportunity to
      turn ordinary users into loyal ones by building products that help
      earn their trust in PayPal.

      This is a career opportunity that encompasses all aspects of product
      management, including product strategy development, user research,
      reporting, writing detailed product requirements, project
      management, rollout and maintenance. You will collaborate with our
      global contact centers including Nebraska, Ireland, and China, cross-
      functional implementation teams, and other verticals such as eBay,
      Merchant Services, New Ventures, and International.

      Responsibilities of this candidate include:
      • Complete strategic analysis and develop frameworks to scale our
      tools and ATTACK for PayPal's global expansion
      • Partner with contact center management to identify operational
      metrics and product requirements (the tools)
      • Own the ATTACK workflow management software application and
      database (the platform)
      • Develop a customer service tools & platform product roadmap
      • Work with vertical business units throughout eBay Inc. to
      streamline risk operations wherever PayPal goes – new countries,
      customer segments, or technologies
      • Collaborate closely with Engineering to architect the next
      generation platform
      • Deliver detailed functional requirements
      • Standardize reporting out of the ATTACK database

      Requirements:
      • BA/BS plus 3+ years of technical product management experience,
      ideally with an Internet company
      • Knowledge of customer care workflow management applications, CRM,
      or enterprise applications is required.
      • Outstanding customer care philosophy
      • Outstanding analytical skills; creative thinker
      • Excellent interpersonal communication & negotiation skills
      • Ability to drive multiple, complex projects simultaneously in a
      fast-paced environment
      • Ability to build relationships internally and externally,
      interfacing at all levels
      • Thrives in an environment of change and ambiguity
      • "Can do" attitude, team player, fun, energetic personality, works
      well under pressure
      • Must be eager to learn, contribute and teach – internally and
      externally
      • Familiarity with the eBay marketplace and the PayPal site a plus
      (10+ feedback preferred – buying and selling)
      • Some domestic or international travel is required (at least once
      per quarter)


      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!


      Staff DTS SWAT Engineer
      PayPal is one of the largest on-line financial transaction
      processing systems in the world. The PayPal SWAT team provides
      mission-critical 24x7 software systems support for the rapid
      identification and resolution of site issues. The PayPal SWAT team
      is composed of highly competent software engineers that are able to
      work across multiple programming languages, large-scale systems, low-
      level applications, kernels and operating systems. The application
      functional areas include the PayPal website, APIs, administrative
      functions, batch processes, and financial systems. Additionally,
      this team is involved in new features and systems projects from
      inception through deployment.
      The successful candidate should have 3-5 years experience supporting
      live applications in their production environment, and have
      knowledge/experience in the physical deployment of applications. The
      duties include, but are not limited to:
      • Troubleshoot and resolve problems with production systems.
      • Identify and help fix code stability/scalability issues in a very
      time critical environment.
      • Analyze and root-cause application problems, identify their
      severity, propose and implement fixes.
      • Develop industry and product technical expertise.
      • Good communication skills and the ability to work with other
      developers optimizing or fixing code.
      • Define, design, and implement complex, multi-tier distributed
      software applications. Segment and design system layers to support
      componentised and layered application development, including user
      interface, business functionality, and database access.
      • Share on-call responsibilities.
      • Work with other engineers, managers, Product Management, QA, and
      Operations teams to develop innovative solutions that meet market
      needs with respect to functionality, performance, scalability,
      reliability, realistic implementation schedules, and adherence to
      development goals
      and principles.
      • Estimate engineering effort; plan implementation, and rollout
      system changes.
      • Must be able to independently design code and test major features,
      as well as work jointly with other team members to deliver complex
      changes.

      Job Requirements • This job requires innovative solutions and
      people that enjoy rapidly solving very complex problems.
      • Ability to perform under pressure.
      • Experience in requirements analysis, design, coding and unit
      testing of scalable, distributed, fault-tolerant applications in
      UNIX and Linux environments.
      • Experience in developing in C++ on Linux and/or Solaris
      environments. Expertise in memory management, exception handling,
      Oracle SQL, and fault tolerant code design also needed.
      • Experience in scripting languages (Perl, Python, Shell)
      • Expertise in object-oriented design methodology and application
      development preferably in C++.
      • Working knowledge of relational databases (prefer Oracle), Apache,
      HTTP/HTML, XML, XSLT and basic UNIX system administration.
      • Proven results oriented person with a delivery focus.
      • Education Bachelors Degree or Equivalent


      If you are interested in being considered for this position please
      email a Word version of your resume

      Thank you for your interest!
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