7419Re: [agile-usability] Re: Lean Kickoff
- Aug 28, 2011Agreed with Larry. My statements below about UX best practices implied what he explicitly called out.It's not the creation of personas and stories based on existing assumptions that gets you in trouble...it's the building products or sites without testing these artifacts and the underlying assumptions that's a problem.Waiting until after you've built something to validate requirements is the worst waterfall practice of all. Sadly most Agile teams don't get that. But any competent UX specialist knows this.
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On Aug 28, 2011, at 5:00 PM, "Larry Constantine" <lconstantine@...> wrote:
Yes, yes, and yes to Jon and Hugh. However, making up stories and hypothetical pictures about users is absolutely legitimate. It is a way to expose assumptions, tap into latent knowledge, and shape agenda. It’s called exploratory modeling. What is a no-no is then just going ahead as if such speculation were real and valid. Exploratory models need to be checked against real-world sources. That’s called model-driven inquiry. It’s an intrinsically lean/agile process. Build exploratory models thereby identifying questions, ambiguities, and issues to pursue and test, then go get answers--by the simplest and most efficient means that yield acceptable confidence—and use your findings to revise the exploratory models. Bingo.
~~Larry Constantine | Lior Samson, novelist | www.liorsamson.com
Recipient, Rockower Award, Ameerican Jewish Press Association | SFWA Active (Professional) Member
Author of techno-thrillers Bashert, The Dome, and Web Games
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