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4322RE: [agile-usability] The Story Definition of "DONE DONE." Where Does the Usability / UI Design Fit?

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  • Desilets, Alain
    May 15, 2008
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      > Desilets, Alain wrote:
      > > It seems to me that if the customer is experiencing difficulty
      > > expressing what he wants with sufficient clarity to achieve DONE
      > > status on first try, then this should be reflected by velocity. This
      > > will help identify the issue, and will highlight the need for either
      > > helping the customer express what he wants better, or factoring the
      > > customer's difficulty in the time estimates.
      > This is not a difficulty of the customer, but a difficulty of the
      > team.

      I agree.

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