4090Re: [agile-usability] Re: Online Usability Tests
- Mar 18, 2008On Mar 18, 2008, at 6:15 AM, Desilets, Alain wrote:We just finished a study two weeks ago where one participant tried to enter their name and email address into a registration form. They typed in their first name (field), last name (field), email address (field), and password (field). The form returned an error message that they had an illegal character in their first name field and to try again.They tried three times. On the fourth time, they said "I wonder if it's not letting me put a space in." Yup, that was the problem. They couldn't get past the registration form. because the validation wouldn't allow spaces in the name fields (ironically, that means I wouldn't be able to register, as my last name has a space in it).Something on-line testing won't capture.
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