4089RE: [agile-usability] Re: Online Usability Tests
- Mar 18, 2008
> I think you can get a lot of "broad" information doing an on-lineworking
> such as whether or not users can get the tasks accomplished at all, if
> so then how accurately/well. You might then know if the site is
> or if it's not, and maybe even about certain areas of it. But I wonderHere's an example.
> about how you can capture the confusion or frustration of users which
> most apparent from their body language and/or how they use the site
> (gleaned from watching rather than from a questionaire).
When I went to the URL you provided to test this Apollo site, I clicked
on a button to start the study.
This opened up a new Firefox window for me to do my work in. But for
some reason, this window did not have any of the menus, and in
particular, I could find no way to search within a page. I fiddled with
this for a good 2 minutes until I eventually decided to just copy the
URL to a different Firefox window (one that I opened myself).
This is presumably something that would not be observable by your
> Have you tried to work out the quality of information / quantity of
> information tradeoff? Is it better to have a broad user testing base
> (like your 1000) or a narrow base (say 5 - 7), and the cost of getting
> them (eg setting up the online test v. other more traditional
> Presumably it would be contingent upon what was being tested. AndThat would be a really interesting finding.
> probably also upon the type of users you require.
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