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Re: Wow - Emails AND Folders Restored after THREE requests.

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  • nicolechaperon@y7mail.com
    Thanks for the update Chris. I ve sent off multiple requests as well, but still nothing restored. Like you, I m transitioning across to Google.
    Message 1 of 2 , Mar 5, 2013
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      Thanks for the update Chris. I've sent off multiple requests as well, but still nothing restored. Like you, I'm transitioning across to Google.

      --- In Y-Mail@yahoogroups.com, "Chris B" <chrisjbrady@...> wrote:
      >
      > However not all - there are gaps.
      >
      > For those in the UK or with Skype you could try calling
      >
      > Customer Service 0800 0289 562 for issues re: access, spam, hacking, email deletion / restores.
      >
      > Or for premium accounts you could try 0870 352 2000 (£1+ a minute premium rate line). Maybe check out www.saynoto0870, com web site first for an alternative.
      >
      > HoweverI have just spent 90 minutes on hold. Then the call was patched through to the US where a Spanish(?) CSA answered. During this time I walked half-way across London and my mobile carge went from full to half-full. Anyway after 30 minutes talking to her - and having real problems understanding what she said - the upshot was to make a request for a restore through the Help website - which I had already done twice over the weekend.
      >
      > I wonder what those thousands travelling overseas will do when they find that their accounts have been deleted outside the 48 hour restoration window?
      >
      > Meanwhile I am continuing to change my primary email address from Yahoo to Gmail. Next I will download the emails I want to keep to my hard-drive (then make a CD), then close down all dealings with Yahoo.
      >
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