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Re: i need some help with yahoo group emailling

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  • Steven E
    Thanks Shal, you didn t have a cure for the problem but at lease I know what the problem is now.
    Message 1 of 3 , Jan 15, 2013
      Thanks Shal, you didn't have a cure for the problem but at lease I know what the problem is now.

      --- In Y-Mail@yahoogroups.com, Shal Farley wrote:
      >
      > Steve,
      >
      > > I recently changed changed the email address were Yahoo sends a message
      > > to when there is a new post. ... But some of the groups I am subscribed
      > > to are still sending posts to the old email address. ... I would like to
      > > know why.
      >
      > Yahoo has had a persistent problem with keeping Groups membership databases in sync among its many hundreds of servers. Initially this was experienced as trouble some people had unsubscribing from groups. But over the last few months it has been seen affecting virtually all aspects of group membership, including changes to the membership email address. Your situation boils down to: some of the servers didn't get the message (your change of address).
      >
      > This sync problem is something I'm crossing my fingers about: maybe the hardware upgrade slated for tomorrow night will make for more reliable database sync. Not holding my breath, but crossed fingers.
      >
      > Meanwhile, to get your memberships in sync I don't know of anything you can do but ask a support agent to reach behind the scenes and sync them. From any Groups page, click "Help" (upper left or bottom center) then either "I need an Answer" or "Get Help". In the latter case, these selections seem to work:
      >
      > product: Groups
      > category: Sending and receiving messages
      > sub-category: send messages or post in group
      > brief: "Messages continue to be sent to prior address"
      >
      > When you click the blue "Enter" button after the Brief some options should appear at the bottom of the page, including "Email a Support Agent". Click that one and fill in the details.
      >
      > -- Shal
      >
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