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Re: Problem with yahoogroups digest

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  • Beadnik
    Thanks so much... that is exactly what I was looking for. I will try it later. JoanB
    Message 1 of 7 , Nov 30, 2012
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      Thanks so much... that is exactly what I was looking for. I will try it later.

      --- In Y-Mail@yahoogroups.com, Shal Farley <shal@...> wrote:
      > JB,
      > > I've noticed that when I receive yahoogroup messages in digest form, the
      > > last two or three message subjects appear on the list of topics on the
      > > top of the digest, but the messages themselves are not there.
      > >
      > > Also, they do not appear on the next digest sent out, which means I
      > > miss several messages in a thread, which becomes confusing. This happens
      > > with those groups that are very active ... If there are only a few
      > > messages in a digest, this is not a problem.
      > For what it's worth, that's not happening in my group on digest. But then that group isn't "very active", it has had more than one digest in a day only a few times over the last couple months. I went and double-checked those cases, and all messages were represented.
      > > Is there some place I could contact to hopefully correct this. From
      > > experience I know any correspondence with Yahoo seems to fall on deaf
      > > ears.
      > From any Groups page, click the Help link (upper left or bottom center). Then you have two choices: the "Get Help" button or the "I need an Answer" button.
      > For this type of problem if you're willing to post the name of the group in public, and cite some missing message numbers, I'd recommend "I need an Answer". Yahoo staff are active there, answering people's questions and fixing problems (not every question and not every problem, of course). Also, because it is a public venue you might get "me too" confirmation or even insight from other members.
      > Just make sure that after filling in your details, on the next page select "Yahoo! Products" as the category and "Yahoo! Groups" as the sub-category. If the defaults put your question elsewhere you'll likely not get a meaningful answer.
      > Same is true of the Yahoo! Mail subcategory in Answers, by the way, though I don't frequent that area.
      > -- Shal
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