no more support
i still won't switch, new mail users have not been impressed, and the three times i tried it, neither was i.
new and improved has not been the case here !
meantime, glitches persist and accelerate.....i guess we will be forced to switch at some point, but imho that's when yahoo will have stooped to a new low.
Contact Yahoo! Customer CareStarting on November 9, 2011, we will no longer provide assisted technical support for this version of Yahoo! Mail. We are phasing out this version of Yahoo! Mail in the near term, so our customer care agents are no longer able to answer emails regarding this version. We apologize for any inconvenience that this change may cause.
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- <G>...i am a rank amateur and that's no secret..
i don't like having the provider public, though...no secrets, but there are way too many trouble makers out there who only like trouble for trouble's sake.
--- On Mon, 1/2/12, Silk <silkvain@...> wrote:
From: Silk <silkvain@...>
Subject: Re: [Y-Mail] //no more support
Received: Monday, January 2, 2012, 10:48 AM
Gmail is not for amateurs but if you know how to use it it is good.. Why not go Outlook Express.. really it is, except for one feature, the best all things considered.
The thng I am leary of is with OE your service provider is posted.. not so much secrecy
as Yahoo.com... But if ya got nutin ta hide OE is where it's at..
--- On Wed, 12/28/11, adeomus ******** <carpediemadeomus@...> wrote:
From: adeomus ******** <carpediemadeomus@...>
Subject: Re: [Y-Mail] //no more support
Date: Wednesday, December 28, 2011, 9:14 PM
i checked out gmail, it is not an improvement in my no-tech opinion....
hotmail is still a better bet if i am forced to leave yahoo.
i agree, a product has to be better to attract users.....
with different options....different strokes for different folks.
just click on a lost of "options desired" will do it !
why force one to go through hoops to ferret out how to " opt OUT" !?
again...." modern" things are more simplified and streamlined...why are the mail servers getting more and more bulky and bobbly.....
do they not know what they wish to be ?
they are called " mail".
i wonder when there will be " I mail "....apple stuff is so ...streamlined.
--- On Wed, 12/28/11, Harryh <harryh89@...> wrote:
From: Harryh <harryh89@...>
Subject: Re: [Y-Mail] no more support
Received: Wednesday, December 28, 2011, 1:02 AMWe most certainly can agree about change. But change ought to be related to delivering a better customer experience. If the customer experience isn't compelling enough to enough customers the product loses market share.
I render a few opinions about some recent changes. (1) the notion of 'forcing' someone to adapt had better be about ensuring the change is worth the trouble. Getting users off W98 in spite of no more support from M$ is because those using the really old stuff are still satisfied in spite of an inability to use most new software. Businesses are still using WinXP because it remains adequate for their needs and they haven't yet updated older hardware. Support for XP will soon end anyway and some users will not ever update. (2) change must allow easier, not more difficult, options and must work much better to entice the user.
I don't think Yahoo is in a position to demand users change. I could be wrong but it's at their risk if customers can't adapt. OTOH, there should be no expectation of support for an obsolete platform. If it works fine; if not customers must go elsewhere.
I see champions of change post here with applause and assistance to those who are adapting. I'm sure Yahoo benefits from the frequent bug reports and will work to improve the new platform. Those who don't want to change have every right to continue to work as they wish in spite of the marginal improved interface. If the older product meets their needs fine.
At some point, even I will tire of helping my older customers in continuing to use their way-obsolete systems. It's a competitive advantage for me but it does take more effort. I hope Yahoo will proceed along those same lines.
--- On Tue, 12/27/11, Henrique Junior <henriquecsj@...> wrote:
> From: Henrique Junior <henriquecsj@...>
> Subject: Re: [Y-Mail] no more support
> To: "Y-Mail@yahoogroups.com" <Y-Mail@yahoogroups.com>
> Date: Tuesday, December 27, 2011, 9:16 AM
> Silk, we are talking about technology
> and business, not biology. Try to have a business or a
> product and not evolve to see what happens.
> Even Google is shutting down a lot of his products; Hotmail
> is changing, GMail is changing and Yahoo needs to change
> to stay competitive in a market and internet that
> changes faster and faster.
> Henrique "LonelySpooky" Junior
> > From: Silk <silkvain@...>
> >To: Y-Mail@yahoogroups.com
> >Sent: Tuesday, December 27, 2011 11:55 AM
> >Subject: Re: [Y-Mail] no more support
> >henri.."I understand, however, that changes
> may make some
> >> users uncomfortable, but I support the
> movement to
> >> force the technology on a path of further
> >> evolution. After all, in this business, remain
> >> stagnant is death (and Yahoo Mail Classic
> is there,
> >> basically the same, for over a decade)."
> >Silk..I disagree.. ever hear if it ain't broke why fix
> >Stagnation is not death.. the cockroach has been around
> a lot, lot longer than we
> >have an has remained unchanged.. ferns and palms have
> remained the same right back from the dinosaurs.
> >It is naive to think change is always an imporvement.
> >somethings can't be improved upon..
> >--- On Mon, 12/26/11, Harryh<harryh89@...>
> >>From: Harryh <harryh89@...>
> >>Subject: Re: [Y-Mail] no more support
> >>To: Y-Mail@yahoogroups.com
> >>Date: Monday, December 26, 2011, 11:19 PM
> >>Changes are fine if (1) they are reliable (2)
> function at least as well as previous versions and (3) allow
> use with older systems. The issue with the latest version
> is that it adds bells and whistles without meeting the three
> requirements above.
> >>If mail is reliable, what support would ever be
> needed? I don't lament lack of support for Win98, or DOS,
> or a lot of stuff as long as those systems can still do what
> the user needs to do.
> >>Mail can be simple HTML and meet user needs. And
> certainly Yahoo isn't going to touch POP3 access even with
> new mail else they risk breaking a lot of things outside of
> Yahoo control.
> >>--- On Fri, 12/23/11, Henrique Junior <henriquecsj@...>
> >>> From: Henrique Junior <henriquecsj@...>
> >>> Subject: Re: [Y-Mail] no more support
> >>> To: "Y-Mail@yahoogroups.com"
> >>> Date: Friday, December 23, 2011, 10:50 AM
> >>> I'm not unhappy with the Newest Yahoo
> >>> Mail. I think it is OK and I agree that things
> have to move
> >>> on. I understand, however, that changes
> may make some
> >>> users uncomfortable, but I support the
> movement to
> >>> force the technology on a path of further
> >>> evolution. After all, in this
> business, remain
> >>> stagnant is death (and Yahoo Mail Classic
> is there,
> >>> basically the same, for over a decade).
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