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Re: Y! Mail Plus even more diminished...

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  • GuillaumeB
    Indeed Chat support was for Mail Plus only. It was also introduced in France...
    Message 1 of 4 , Aug 3, 2010
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      Indeed Chat support was for Mail Plus only. It was also introduced in France...

      --- In Y-Mail@yahoogroups.com, "gpollara" <gpollara@...> wrote:
      >
      > Along similar lines, this was published on Yahoo UK Mail blog:
      > http://www.ymailblog.com/blog/2010/07/get-instant-help-with-live-chat-support/
      >
      > I thought that live chat was also previous a Plus only feature.
      >
      > Don't get me wrong, I'm all for Yahoo improving their customer service for all customers, but if some are happy to pay a bit more for a premium service, it would be nice to feel like getting something in return. Alternatively, stop the Plus service and let everyone have the same features / support. I don't think there's a GMail plus service and I think the Hotmail Plus one has been discontinued.
      >
      > --- In Y-Mail@yahoogroups.com, "GuillaumeB" <guillaume@> wrote:
      > >
      > > After giving unlimited storage for everyone, increasing mail filters for everyone, increasing attachment limit for everyone or giving up the archive features for Plus subscribers, it seems Yahoo! has decided to go a step further. On the official Yahoo! Mail France blog they just posted about a support phone number for everyone who believes has been a victim of a phishing or a hacking attack.
      > >
      > > Until now one of the few reasons to sign up for Yahoo! Mail Plus was the direct privileged access to a support line (Plus members could find it here: http://help.yahoo.com/l/us/yahoo/mail/yahoomail/forms_index.html)
      > >
      > > It seems everyone will actually get it in the end.
      > >
      > > Though in itself it's really a good thing for people to have such a phone number this is also one more reason to save 20 bucks a year
      > >
      > > Here is the French link, tweaking the URL and replacing fr by us, en, de, it or es does not seem to return any equivalent in other countries...for now.
      > >
      > > http://help.yahoo.com/l/fr/yahoo/mail/yahoomail/abuse/abuse-50.html
      > >
      >
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