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Fw: kurtrnorris - 12/6/08 (KMM139276645V97005L0KM)

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  • Kurt Norris
    this is the reply I got back from yahoo  mail support about error code 7 ... From: Yahoo! Mail To: Kurt Norris
    Message 1 of 1 , Dec 22, 2008
      this is the reply I got back from yahoo  mail support about error code 7

      ----- Forwarded Message ----
      From: Yahoo! Mail <mail_premium_chatterbox_e2y@...-inc.com>
      To: Kurt Norris <kurtrnorris@...>
      Sent: Saturday, December 6, 2008 2:57:27 PM
      Subject: Re: kurtrnorris - 12/6/08 (KMM139276645V97005L0KM)


      Thank you for writing to Yahoo! Mail.

      I'm sorry to hear you received the Error Code 7.

      I believe that the problem you were experiencing may have been transient
      and should no longer be an issue. I have checked your account and could
      not replicate the error. The symptoms may have possibly been caused by
      our system, by your web browser, or a network related issue between your
      ISP and our servers. I apologize for any inconvenience that you may have

      If you continue to experience the issue, please reply to this message
      describing the symptoms in as much detail as possible. Be sure to
      include the steps you took leading up to it, how often it occurs, and
      the exact text of any error messages that you receive. This information
      will help me better assess and provide a solution. Please be sure to let
      me know if you have any further concerns.

      Thank you again for contacting Yahoo! Mail.



      Yahoo! Mail Customer Care

      For assistance with all Yahoo! services, please visit:


      New and Improved Yahoo! Mail - better than ever!

      Original Message Follows:

      Y! ID:kurtrnorris
      Customer name:kurtrnorris 
      Browser:MSIE 6.0 
      Operating System:Windows XP 
      Error Message: errors were returned from the contacts XML Server: error
      code-7, "sorry, this machine is in read-only mode
      Troubleshooting steps:none
      Duplicated issue: YES
      Delete Cookies and Temp Files: yes
      Issue:Receving above mentioned error code when editing a particular
      contact email address.

      Sykes Mail Chat Support

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