Re: unable to log in to an old email account
- I don't know if you can do this or not, but my son has an area on his
computer he can go to and see the log in name, place, and pw. He has
rescued me many times when I had the same problem, or it was a seldom
used account and I forgot the pw and log in.
Come to find out somehow the pw was changed and not by us sometimes.
--- In Y-Mail@yahoogroups.com, "jonahrust" <jonahrust@...> wrote:
> I recieved a link to this group via yahoo answers.
> I have an old Yahoo! account that mysteriously stopped working one
> day. I'm getting an invalid password message. I have been on the phone
> with both yahoo and att/sbc and they are continuously bouncing me back
> and forth. yahoo saying that they are unable to reset my password and
> sbc saying that it's an old account and they have no information on
> file. i was that the accounts were merged by yahoo and that my
> password for my sbc account should work for my old account, however
> this is not the case, i still get an invalid password message when i
> try to use that password with my old account. there are a few things i
> desperately need to retrieve from that old account before i retire it.
> is there some way to access my old merged account directly through my
> sbc account while i'm logged in to it? both yahoo and att&t seem
> intent on passing the buck.
> p.s. when i look at my sub accounts with sbc it has a big fat "zero'
> where can i turn for an issue like this?