Re: [Y-Mail] FAQs
- From: ordinaryfoolisnj <ordinaryfoolisnj@...>
What I don't support is not approving member questions (unless they
are clearly SPAM). No question is stupid or dumb, but merely
information that a member isn't aware of yet. We have to expect
repetitive topics in an open group with a constant supply of new members.
I'm sorry, but I cannot agree with you. I do not need to see every request to be moved to farm 308. I already know how to tell what farm I'm on. And I can't do a darn thing about error code #1. These types of posts add nothing to the group but clutter and additional posts to wade through. The moderators can handle these questions with a direct email to the sender (even if it just points them to the FAQ), without cluttering up the group for the rest of us.-- Jay Bienvenu
- Will do :)
Come and visit my 360°
http://360.yahoo.com/toomuchgreentea----- Original Message ----
From: Ryan Kennedy <rckenned@...>
Sent: Thursday, May 3, 2007 2:48:29 AM
Subject: Re: [Y-Mail] FAQsIf you are experiencing error code 1, the page you see
should have text on it that says:
"If you think you've been more than patient and tried
the tricks above, feel free to contact Customer Care
about Error Code 1."
The final bit of that text ("contact Customer Care
about Error Code 1") is a hyperlink. Click on it.
That's how you report error code 1 problems to our
customer care team. I was up in Oregon today and I sat
with customer care and watched them expertly handle
this situation. If you go through the channels we have
provided, you can get this issue resolved pretty
Moderators, if you're going to begin refusing messages
regarding error code 1, please add my comments above
to the FAQ.
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