22344Re: Missing messages from August 2011
- Nov 30, 2011Thanks, this is the response from Yahoo!
These were receipts from electronic purchases, so it would be good to have them. I guess I should print out all my important emails and then delete them from Yahoo Mail?
--- In Y-Mail@yahoogroups.com, Rob <rob.weigle@...> wrote:
> I don't keep all my email from that far back. I have gotten that message on occasion, however it usually clears up in a short while. I gather that is not the case here. One possible thing to try is to sort the messages on date, and try to
> retrieve them that way. As crazy as it sounds, try a different browser. Before you contact Customer Care, do try the browser debug steps
> (delete cache and cookies). If no one here has a good workaround I would suggest contacting Customer Care.
> >I'm missing several
> messages in my account from August 2011. If I perform a mail search the
> messages are there, but retrieving them results in an error message
> that reads, "There appears to be a problem loading the email."
> >This occurs with several messages in both classic and new email mode.
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