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19945Re: [Y-Mail] Re: Self-Duplicating Contact Info

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  • Craig Wright
    Dec 7, 2010
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      Hi Peter,

      Thanks for the details, the good news is that the problem description matches the issue we have been investigating. On Monday we pushed some code to fix the cause of the duplication. New edits should not be duplicated.

      However, currently you still cannot remove the duplicated fields that were previously duped. We are looking into that issue.


      On Dec 3, 2010, at 11:48 AM, peterlebensold wrote:


      Thanks Craig, for the response.

      It happens when I am in Yahoo Mail. I click on "Contacts" on the left of the screen and then select any of the contacts I have. On opening, the name at the top of the page is duplicated ["John Smith, John Smith" - with comma]. What I have JUST noticed is that this does not seem to occur if the info on the contact is just an email or postal address. But, if there is a phone number, or a note, then everything appears twice.

      If I then open a contact and edit out the duplicated fields, then save, the duplicate fields remain.

      This does NOT seem to happen at http://address.yahoo.com/

      Does this help?


      --- In Y-Mail@yahoogroups.com, Craig Wright <crw@...> wrote:
      > Can you explain what you mean by "open" a contact? We knew this was happening on save, so if you edit a contact, even if you don't change anything, it would dupe the data. It would be very strange if this was happening every time you view a contact.
      > Also, where are you opening the contact? Can you see the behavior on http://address.yahoo.com/?
      > Thanks,
      > Craig
      > On Nov 30, 2010, at 11:44 AM, peterlebensold wrote:
      > (Apologies if this has been discussed before, but I couldn't find it.)
      > Something strange has started happening to my Contact information lately: Every time I open a Contact, the information in there (name, addresses, notes, etc.) seems to be copied over one more time. So, for example, if I've happened to open a particular Contact file, say, three times, the information I've entered appears three times!
      > Anyone have any explanation for this - or a fix? Many thanks.

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