19758Re: [Y-Mail] Yahoo help contact
- Oct 31, 2010I think what happened is, the reply-to address is different than the one you received the message from. That's generally how it works, when you get an auto-response asking for a reply. Nothing unusual about that....
**Sasafrass452, aiBR Co-Moderator**
On 10/31/2010 02:03 PM, ketaki malhotra wrote:
oh thanks, i just read your reply-post. well i had already written this , so i will post it: i also had placed a question there from my other yahoo account too, and just like this account, i got a responce from them which didnt have the purple Y trademark sign etc on the message. But, i have to hit 'reply' to reply to them. If i copy-paste the sender id and send my reply, it doesn't get through. All i get back is a autoresponce immediately with proper purple Y saying something like "this is not aa valid yahoo address" etc. But if i try to hit 'reply', and reply to those mails, then it gets through. Well, let me explain. For example first i place my question on the help form. Then i get a responce from suppose in-mail@...-inc.com asking for further details and explanation of my issue. Now i have two choices, whether to hit 'reply' and reply back, or to copy-paste 'in-mail@...-inc.com' into the To field and reply back. So the first way, the message gets through, but the second way if i implement, i just get a autoresponce from Yahoo (purple Y and domain key) that 'Thankyou for contacting you, but this email address is not in use'. Something like that responce. --- On Sun, 31/10/10, Sasafrass452 <sasafrass452@...> wrote:
From: Sasafrass452 <sasafrass452@...> Subject: Re: [Y-Mail] Yahoo help contact To: Y-Mail@yahoogroups.com Date: Sunday, 31 October, 2010, 9:39 PM As long as you use the official channels for contacting them, such as the help form or live chat, rest assured it's the real deal. Why are you so skeptical? You seem extremely worried about security, even though you've used the official website. Don't worry about it!! **Sasafrass452, aiBR Co-Moderator** On 10/31/2010 11:15 AM, ketaki malhotra wrote: Yahoo help contact seems to behave very wierd at times.... Like one of the things, is what i made a post about a few days back, that the responces from yahoo are without the purple Y etc. Another thing, today i had a chat session with a supposedy staff of yahoo on the live chat button. Her english was improper... can i beeive that it was real yahoo???? Some of her sentences here i paste: .... Cindy: It is asking for further information regarding your issue because the information you've provided is not clear or incompletely .... Cindy: Try to response to their email. .... Cindy: Thanks a lot for chatting. Have a nice one! .... ------------------------------------
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