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Book Review Offer - Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care

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  • Eric Britton
    From: dfattore@ashgatepublishing.com [mailto:dfattore@ashgatepublishing.com] Sent: Thursday, March 26, 2009 12:47 PM To: TRAeditor@ucdavis.edu;
    Message 1 of 1 , Mar 26, 2009
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      Message

      From: dfattore@... [mailto:dfattore@...]
      Sent: Thursday, March 26, 2009 12:47 PM
      To: TRAeditor@...; postmaster@...; hans.rat@...; anna.singer@...
      Subject: Book Review Offer - Public Transport and its Users: The Passenger 's Perspective in Planning and Customer Care

       

      Dear Editor,

      Ashgate has recently published a book which may be of interest to the readers of your journal:

       

       

      Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care

      Edited by Martin Schiefelbusch, The nexus Institute for Cooperation Management and Interdisciplinary Research, Germany and Hans-Liudger Dienel, The nexus Institute for Cooperation Management and Interdisciplinary Research, Germany

       

      This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.

       

       

       

      To request a review copy, please contact me, specifying the name of  your journal.

      Kind regards

       

       

      Debbie Fattore

      Marketing Assistant, Social Sciences

       

       

      Visit our website for information about titles published, how to submit a proposal, or to sign up to our FREE email updates: http://www.ashgate.com/

       


      Ashgate Publishing Group
      New address from December 2008
      Wey Court East, Union Road, Farnham, Surrey GU9 7PT, UK
      Telephone: +44 (0)1252 331551 Fax: +44(0)1252 736736



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