Book Review Offer - Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care
Ashgate has recently published a book which may be of interest to the readers of your journal:
Public Transport and its Users: The Passenger's Perspective in Planning and Customer Care
Edited by Martin Schiefelbusch, The nexus Institute for Cooperation Management and Interdisciplinary Research, Germany and Hans-Liudger Dienel, The nexus Institute for Cooperation Management and Interdisciplinary Research, Germany
This book is one of the first to examine strategies for the representation of user interests in public transport from a variety of perspectives. The authors review approaches to integrating the passengers' views in the planning process and to protecting their interests in operations and customer care across a range of European countries. From this they draw important conclusions and highlight examples of good practice.
Full details: http://www.ashgate.com/isbn/9780754674474
To request a review copy, please contact me, specifying the name of your journal.
Marketing Assistant, Social Sciences
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Ashgate Publishing Group
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